TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from TurboTax Not Ready For Early Filers I have enjoyed using TurboTax for many years and never had issues until this 2020 filing. I had to re-file VA once and WV three times due to TurboTax's software not being up-to-date. The re-filing was made simple but still bothersome. TurboTax, please be better prepared for the tax season next year!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Is an Excellent Program to do your taxes What i like about turbo Tax is that it is easy to use. User Friendly, and that i am able to do my taxes myself. Especially during these time that we are dealing with Corona Virus situations.
Date published: 2021-02-20
Rated 5 out of 5 by from Quick and easy Easy Peasy , no problems , quick , accurate. Free State filing too.
Date published: 2021-02-20
Rated 3 out of 5 by from This Year was more difficult that previous years. A lot of bugs and miscalculations. TT kept adding extra forms and other issues where they were not needed. One example is that I delete and re-added my state form to fix the extra form issue and doubled my state return amount in my income, taking $500 dollars worth of return with it. Most years, it takes me less than an hour to do my taxes. This year, it took a total of 5 hours and a call to support.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy breezy Very helpful and insightful in those what-is-this sections.
Date published: 2021-02-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME. LOVE DOING MY OWN TAXES FOR ALOT LESS $$ AND KNOWING THAT THEY ARE RIGHT.,.,
Date published: 2021-02-20
Rated 5 out of 5 by from Great Product Great Product! Easy to use and informative. Would recommend.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome/quick much easier than last year- quick way to continue doing taxes yearly!!
Date published: 2021-02-20
Rated 4 out of 5 by from Very good 2nd experience... Even with a couple of glitches due to my "more complicated" retirement income (my first filing with only retirement income), this was a good experience--I learned a lot. I partnered with two of your specialists (Natalie and Jessica) and truly worked as a team. You are blessed to have those good-natured individuals on your staff.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is fantastic great all the above My experience with terrible taxes wonderful I'm not an experienced person when it comes to doing my taxes it was self-explanatory got everything that needed I got to return that I expected and I have been using it for the last three to four years a great great way to do my taxes thank you TurboTax
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax Not Ready For Early Filers I have enjoyed using TurboTax for many years and never had issues until this 2020 filing. I had to re-file VA once and WV three times due to TurboTax's software not being up-to-date. The re-filing was made simple but still bothersome. TurboTax, please be better prepared for the tax season next year!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Is an Excellent Program to do your taxes What i like about turbo Tax is that it is easy to use. User Friendly, and that i am able to do my taxes myself. Especially during these time that we are dealing with Corona Virus situations.
Date published: 2021-02-20
Rated 5 out of 5 by from Quick and easy Easy Peasy , no problems , quick , accurate. Free State filing too.
Date published: 2021-02-20
Rated 3 out of 5 by from This Year was more difficult that previous years. A lot of bugs and miscalculations. TT kept adding extra forms and other issues where they were not needed. One example is that I delete and re-added my state form to fix the extra form issue and doubled my state return amount in my income, taking $500 dollars worth of return with it. Most years, it takes me less than an hour to do my taxes. This year, it took a total of 5 hours and a call to support.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy breezy Very helpful and insightful in those what-is-this sections.
Date published: 2021-02-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME. LOVE DOING MY OWN TAXES FOR ALOT LESS $$ AND KNOWING THAT THEY ARE RIGHT.,.,
Date published: 2021-02-20
Rated 5 out of 5 by from Great Product Great Product! Easy to use and informative. Would recommend.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome/quick much easier than last year- quick way to continue doing taxes yearly!!
Date published: 2021-02-20
Rated 4 out of 5 by from Very good 2nd experience... Even with a couple of glitches due to my "more complicated" retirement income (my first filing with only retirement income), this was a good experience--I learned a lot. I partnered with two of your specialists (Natalie and Jessica) and truly worked as a team. You are blessed to have those good-natured individuals on your staff.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is fantastic great all the above My experience with terrible taxes wonderful I'm not an experienced person when it comes to doing my taxes it was self-explanatory got everything that needed I got to return that I expected and I have been using it for the last three to four years a great great way to do my taxes thank you TurboTax
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13749