TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Turbotax is Getting problematic in its old age IRS sent me a 6 digit PIN for filing but program would only accept a 5 digit number. E-filing may or may not work but there's a disconnect here. Last year I paid to e-file state return but the return was rejected and I never got a refund or an explanation. Going to mail this year. I have 3 different accounts at one financial company and have to manually enter 2 of them every year. Interface with computer seems rougher than in the past. Used Turbotax for over 10 years so I'm disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank you! Well especially because I got a refund Awesome! comforting experince! Recommend to others
Date published: 2022-04-15
Rated 5 out of 5 by from Always a good experience I have been using Turbo Tax for years. It is always a good experience.
Date published: 2022-04-15
Rated 3 out of 5 by from Not far enough in to judge Way too early to judge this software. They are asking me to rate it at the beginning of using it. Way too soon!!
Date published: 2022-04-15
Rated 4 out of 5 by from SIMPLE EASY QUICK THEY HAVE A LOT OF HELPFUL TIPS ALL THE WAY THROUGH THE PROCESS
Date published: 2022-04-15
Rated 5 out of 5 by from Luv the Turbo Straight forward and simple questions made filing for Fed and State so easy
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is fast and EASY! I didn't have much experience with filing my own tax return but it was so quick and simple with TurboTax.
Date published: 2022-04-15
Rated 5 out of 5 by from self explanatory awesome and fast service with the chat line as well
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome My experience was great! The lady that worked with me was Teriffic!I don't know if I should say her name but I do think you should know it was latanya(spelling?)She was very patient,knowledgable, and kind.Truly made the task much smoother and pleasant
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome service! Highly Recommend TurboTax Live! All the experts I engaged with did an incredible job assisting me with everything and I definitely plan to use TurboTax again in the future.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1368
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax is Getting problematic in its old age IRS sent me a 6 digit PIN for filing but program would only accept a 5 digit number. E-filing may or may not work but there's a disconnect here. Last year I paid to e-file state return but the return was rejected and I never got a refund or an explanation. Going to mail this year. I have 3 different accounts at one financial company and have to manually enter 2 of them every year. Interface with computer seems rougher than in the past. Used Turbotax for over 10 years so I'm disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank you! Well especially because I got a refund Awesome! comforting experince! Recommend to others
Date published: 2022-04-15
Rated 5 out of 5 by from Always a good experience I have been using Turbo Tax for years. It is always a good experience.
Date published: 2022-04-15
Rated 3 out of 5 by from Not far enough in to judge Way too early to judge this software. They are asking me to rate it at the beginning of using it. Way too soon!!
Date published: 2022-04-15
Rated 4 out of 5 by from SIMPLE EASY QUICK THEY HAVE A LOT OF HELPFUL TIPS ALL THE WAY THROUGH THE PROCESS
Date published: 2022-04-15
Rated 5 out of 5 by from Luv the Turbo Straight forward and simple questions made filing for Fed and State so easy
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is fast and EASY! I didn't have much experience with filing my own tax return but it was so quick and simple with TurboTax.
Date published: 2022-04-15
Rated 5 out of 5 by from self explanatory awesome and fast service with the chat line as well
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome My experience was great! The lady that worked with me was Teriffic!I don't know if I should say her name but I do think you should know it was latanya(spelling?)She was very patient,knowledgable, and kind.Truly made the task much smoother and pleasant
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome service! Highly Recommend TurboTax Live! All the experts I engaged with did an incredible job assisting me with everything and I definitely plan to use TurboTax again in the future.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1368