TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 1 out of 5 by
Philnowers from
Turbotax is Getting problematic in its old age
IRS sent me a 6 digit PIN for filing but program would only accept a 5 digit number. E-filing may or may not work but there's a disconnect here. Last year I paid to e-file state return but the return was rejected and I never got a refund or an explanation. Going to mail this year. I have 3 different accounts at one financial company and have to manually enter 2 of them every year. Interface with computer seems rougher than in the past. Used Turbotax for over 10 years so I'm disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by
Just been relieved from
Thank you! Well especially because I got a refund
Awesome! comforting experince! Recommend to others
Date published: 2022-04-15
Rated 5 out of 5 by
DC Number 1 from
Always a good experience
I have been using Turbo Tax for years. It is always a good experience.
Date published: 2022-04-15
Rated 3 out of 5 by
Nonastatertot from
Not far enough in to judge
Way too early to judge this software. They are asking me to rate it at the beginning of using it. Way too soon!!
Date published: 2022-04-15
Rated 4 out of 5 by
pikks773 from
SIMPLE EASY QUICK
THEY HAVE A LOT OF HELPFUL TIPS ALL THE WAY THROUGH THE PROCESS
Date published: 2022-04-15
Rated 5 out of 5 by
ZackM23 from
Luv the Turbo
Straight forward and simple questions made filing for Fed and State so easy
Date published: 2022-04-15
Rated 5 out of 5 by
CyDom from
TurboTax is fast and EASY!
I didn't have much experience with filing my own tax return but it was so quick and simple with TurboTax.
Date published: 2022-04-15
Rated 5 out of 5 by
BeckyA76 from
self explanatory
awesome and fast service with the chat line as well
Date published: 2022-04-15
Rated 5 out of 5 by
erri5 from
Awesome
My experience was great! The lady that worked with me was Teriffic!I don't know if I should say her name but I do think you should know it was latanya(spelling?)She was very patient,knowledgable, and kind.Truly made the task much smoother and pleasant
Date published: 2022-04-15
Rated 5 out of 5 by
Emily555 from
Awesome service! Highly Recommend TurboTax Live!
All the experts I engaged with did an incredible job assisting me with everything and I definitely plan to use TurboTax again in the future.
All TurboTax® Offerings Reviews - Page 1368
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Philnowers from
Turbotax is Getting problematic in its old age
IRS sent me a 6 digit PIN for filing but program would only accept a 5 digit number. E-filing may or may not work but there's a disconnect here. Last year I paid to e-file state return but the return was rejected and I never got a refund or an explanation. Going to mail this year. I have 3 different accounts at one financial company and have to manually enter 2 of them every year. Interface with computer seems rougher than in the past. Used Turbotax for over 10 years so I'm disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by
Just been relieved from
Thank you! Well especially because I got a refund
Awesome! comforting experince! Recommend to others
Date published: 2022-04-15
Rated 5 out of 5 by
DC Number 1 from
Always a good experience
I have been using Turbo Tax for years. It is always a good experience.
Date published: 2022-04-15
Rated 3 out of 5 by
Nonastatertot from
Not far enough in to judge
Way too early to judge this software. They are asking me to rate it at the beginning of using it. Way too soon!!
Date published: 2022-04-15
Rated 4 out of 5 by
pikks773 from
SIMPLE EASY QUICK
THEY HAVE A LOT OF HELPFUL TIPS ALL THE WAY THROUGH THE PROCESS
Date published: 2022-04-15
Rated 5 out of 5 by
ZackM23 from
Luv the Turbo
Straight forward and simple questions made filing for Fed and State so easy
Date published: 2022-04-15
Rated 5 out of 5 by
CyDom from
TurboTax is fast and EASY!
I didn't have much experience with filing my own tax return but it was so quick and simple with TurboTax.
Date published: 2022-04-15
Rated 5 out of 5 by
BeckyA76 from
self explanatory
awesome and fast service with the chat line as well
Date published: 2022-04-15
Rated 5 out of 5 by
erri5 from
Awesome
My experience was great! The lady that worked with me was Teriffic!I don't know if I should say her name but I do think you should know it was latanya(spelling?)She was very patient,knowledgable, and kind.Truly made the task much smoother and pleasant
Date published: 2022-04-15
Rated 5 out of 5 by
Emily555 from
Awesome service! Highly Recommend TurboTax Live!
All the experts I engaged with did an incredible job assisting me with everything and I definitely plan to use TurboTax again in the future.
All TurboTax® Offerings Reviews - Page 1368
Date published: 2022-04-15