TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax 2019 returns does not show I am disappointed to find that when I opened my Turbotax account that my 2019 filing is not recognized even though I have documentation from Turbotax and the IRS that the 2019 forms were filed and accepted. I purchased the Turbotax software from Amazon as a download to my PC. The software is on my PC. I looked at it this morning but my Intuit-Turbotax sign on says that I did not file my taxes with Turbotax in 2019. Obviouisly I did something wrong - but as a long time Turbotax user I am appalled that I find this out as I am getting ready to file the next year's tax forms. Not matter where the software is purchased the same user should be linked to Intuit-Turbotax records so that when you file the next year whatever backchecking has to be done is done intuitively without the purchaser of TT having to try to figure out what to do. This is dumb and unacceptable. I have gone through two of your experts who advised me to look for other USERID's. I have done that and found no additional USERID's that have been accessed since 2013 - this telling me that my current ID is the only one that is active.
Date published: 2021-02-17
Rated 5 out of 5 by from Very patient and courteous My experience with turbo tax was a very comfortable and easier than I thought experience especially because I have dissabilities. She Amy the agent is titally an expert thank you turbo tax for all your help .
Date published: 2021-02-17
Rated 4 out of 5 by from easy, and quick! quick and easy to understand, helps you understand everything.
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to understand This is such an easy, efficient way to file your taxes.
Date published: 2021-02-17
Rated 4 out of 5 by from Very User-Friendly but easier in the padt Doesn’t seem to be as easy to do “what-ifs” for tax planning. Noticeable that it constantly tries to make you buy additional services. Also doesn’t roll state data as well from year to year. Still very good but as comfortable as it was in years past
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was so helpful! Thank you so much I appreciate all the help you guys did for me.
Date published: 2021-02-17
Rated 5 out of 5 by from This was so easy! This was an excellent experience, I am glad that I have done this by myself. It was quick, easy, and they helped you step by step. Would recommend to everyone!
Date published: 2021-02-17
Rated 5 out of 5 by from Amazingly EASY!!! Absolutely user-friendly. So easy to accomplish and follow directions!
Date published: 2021-02-17
Rated 5 out of 5 by from The best rapid refund return experience I've ha Th They gave me the answer I needed to get my tax refund.
Date published: 2021-02-17
Rated 5 out of 5 by from AWESOME TurboTax is fast, accurate, and easy to use! I use it every year!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 13668
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax 2019 returns does not show I am disappointed to find that when I opened my Turbotax account that my 2019 filing is not recognized even though I have documentation from Turbotax and the IRS that the 2019 forms were filed and accepted. I purchased the Turbotax software from Amazon as a download to my PC. The software is on my PC. I looked at it this morning but my Intuit-Turbotax sign on says that I did not file my taxes with Turbotax in 2019. Obviouisly I did something wrong - but as a long time Turbotax user I am appalled that I find this out as I am getting ready to file the next year's tax forms. Not matter where the software is purchased the same user should be linked to Intuit-Turbotax records so that when you file the next year whatever backchecking has to be done is done intuitively without the purchaser of TT having to try to figure out what to do. This is dumb and unacceptable. I have gone through two of your experts who advised me to look for other USERID's. I have done that and found no additional USERID's that have been accessed since 2013 - this telling me that my current ID is the only one that is active.
Date published: 2021-02-17
Rated 5 out of 5 by from Very patient and courteous My experience with turbo tax was a very comfortable and easier than I thought experience especially because I have dissabilities. She Amy the agent is titally an expert thank you turbo tax for all your help .
Date published: 2021-02-17
Rated 4 out of 5 by from easy, and quick! quick and easy to understand, helps you understand everything.
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to understand This is such an easy, efficient way to file your taxes.
Date published: 2021-02-17
Rated 4 out of 5 by from Very User-Friendly but easier in the padt Doesn’t seem to be as easy to do “what-ifs” for tax planning. Noticeable that it constantly tries to make you buy additional services. Also doesn’t roll state data as well from year to year. Still very good but as comfortable as it was in years past
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was so helpful! Thank you so much I appreciate all the help you guys did for me.
Date published: 2021-02-17
Rated 5 out of 5 by from This was so easy! This was an excellent experience, I am glad that I have done this by myself. It was quick, easy, and they helped you step by step. Would recommend to everyone!
Date published: 2021-02-17
Rated 5 out of 5 by from Amazingly EASY!!! Absolutely user-friendly. So easy to accomplish and follow directions!
Date published: 2021-02-17
Rated 5 out of 5 by from The best rapid refund return experience I've ha Th They gave me the answer I needed to get my tax refund.
Date published: 2021-02-17
Rated 5 out of 5 by from AWESOME TurboTax is fast, accurate, and easy to use! I use it every year!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 13668