TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great - Appreciated Turbo Tax Live Support Completing the taxes for 2020 went fairly well. Given Covid and changes from last year, including self-employment, it was a little different and Turbo Tax Live Premier was awesome for that. I had a couple of questions that were answered, giving me peace-of-mind. I have used Turbo tax for more than 10 years. Very pleased.
Date published: 2021-02-14
Rated 5 out of 5 by from The best. What else can you say? Fast. Reliable. And it doesn't get any easier. TurboTax covers all the bases, and you don't have to leave home or stress about it.
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome I love turbo tax awesome using them for 5 years now customer service is wonderful
Date published: 2021-02-14
Rated 5 out of 5 by from two thumbs up So easy to use. We have been using Turbo Tax for our 4th year in a row .We enjoy the step by step instructions.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is AWESOME !!!! I have used Turbo Tax for the last 15 years. I have been both married and single. I have never had an issue with this product. I tell everyone how it just walks you through every step.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is a G Easy to use sad I owed I'm already a broke college student but easy service
Date published: 2021-02-14
Rated 1 out of 5 by from So many software errors Example-1: Can not handle two refinance transactions in one year. Software glitch will result in the standard deduction. The overlook can cost thousands to tax filers—a significant fault of a software team. Example-2: Gift entry can not be deleted when you switch from standard deduction to itemizing deduction. Required to delete entire tax form and need to restart again. West of time due to inferior software. I need to buy expert help to resolve the above issues; the help confirmed that it was not a user data entry fault; it was a TurboTax software issue. TurboTax was not willing to refund or downgrade my purchase—terrible tax filling experience.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is awesome! I've been filing with Turbo Tax for years and with all their built-in checks and double checks I've always felt confident that I'm filing correctly and getting all the deductions I'm entitled to. I haven't always gotten a refund, but I've always been happy with the product.
Date published: 2021-02-14
Rated 3 out of 5 by from TurboTax format is clumsy It wouldn't let me print using the tab Review and Print. It didn't preview a list of documents/numbers that I would need later, i.e., driver's license. It was very easy to input numbers. It was easy to edit the forms. I really liked that.
Date published: 2021-02-14
Rated 4 out of 5 by from FREE TURBO TAX IN 2019 IT WASNT FREE BUT THIS YEAR IT IS, IT WOULD HELP IF THEY WOULD GIVE MORE INFO IN YOUR TAX DEDUCTIONS
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13614
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great - Appreciated Turbo Tax Live Support Completing the taxes for 2020 went fairly well. Given Covid and changes from last year, including self-employment, it was a little different and Turbo Tax Live Premier was awesome for that. I had a couple of questions that were answered, giving me peace-of-mind. I have used Turbo tax for more than 10 years. Very pleased.
Date published: 2021-02-14
Rated 5 out of 5 by from The best. What else can you say? Fast. Reliable. And it doesn't get any easier. TurboTax covers all the bases, and you don't have to leave home or stress about it.
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome I love turbo tax awesome using them for 5 years now customer service is wonderful
Date published: 2021-02-14
Rated 5 out of 5 by from two thumbs up So easy to use. We have been using Turbo Tax for our 4th year in a row .We enjoy the step by step instructions.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is AWESOME !!!! I have used Turbo Tax for the last 15 years. I have been both married and single. I have never had an issue with this product. I tell everyone how it just walks you through every step.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is a G Easy to use sad I owed I'm already a broke college student but easy service
Date published: 2021-02-14
Rated 1 out of 5 by from So many software errors Example-1: Can not handle two refinance transactions in one year. Software glitch will result in the standard deduction. The overlook can cost thousands to tax filers—a significant fault of a software team. Example-2: Gift entry can not be deleted when you switch from standard deduction to itemizing deduction. Required to delete entire tax form and need to restart again. West of time due to inferior software. I need to buy expert help to resolve the above issues; the help confirmed that it was not a user data entry fault; it was a TurboTax software issue. TurboTax was not willing to refund or downgrade my purchase—terrible tax filling experience.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is awesome! I've been filing with Turbo Tax for years and with all their built-in checks and double checks I've always felt confident that I'm filing correctly and getting all the deductions I'm entitled to. I haven't always gotten a refund, but I've always been happy with the product.
Date published: 2021-02-14
Rated 3 out of 5 by from TurboTax format is clumsy It wouldn't let me print using the tab Review and Print. It didn't preview a list of documents/numbers that I would need later, i.e., driver's license. It was very easy to input numbers. It was easy to edit the forms. I really liked that.
Date published: 2021-02-14
Rated 4 out of 5 by from FREE TURBO TAX IN 2019 IT WASNT FREE BUT THIS YEAR IT IS, IT WOULD HELP IF THEY WOULD GIVE MORE INFO IN YOUR TAX DEDUCTIONS
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13614