TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from For real for real turbo tax is 100 Easy and they inform you about everything, line by line. 2nd year using them and they are the best. I might go to jail in 20 years from now, but I love them!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo TAX is great! Excellent as usual! I have used thewm for years and they always make sure I get it right.
Date published: 2023-02-15
Rated 1 out of 5 by from Disappointed in Turbo Tax Support!!! Had returns rejected, why didn't Turbo find this error before I filed???...Turbo Tax notified me of rejection and said would walk me through correcting errors...They did not!!! I had to search my way through different catagories to find where and how to correct...Tried to contact a live person and was not able to find out how to talk with someone...You need to have a phone number with a live person to help people!!!
Date published: 2023-02-15
Rated 3 out of 5 by from Hidden Fees Everything is smooth, easy to use, and extremely informative. I chose the deluxe version with no add-ons that they advertise is only 39 dollars. $39 dollars for federal, 39 dollars for state, and 39 dollars to use that option to file... that comes out to $117 dollars from my returns. When you barely have much of a return in the first place, that $117 really sucks especially when not expecting it. I'm literate, I read the fine print, I understand separate for federal and state, the additional surprise $39 dollars I'm not quite understanding.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Great As always very helpful. Easy to work with and understanding what is needed.
Date published: 2023-02-15
Rated 5 out of 5 by from GREAT SERVICE AND CUTOMER SERVICE,LOVED IT. OUTSTANDING PRODUCTS AND CUSTOMER SERVICE,SAVED MY TIME AND MONEY.
Date published: 2023-02-15
Rated 5 out of 5 by from Awesome Fast and easy to use. Very helpful I use turbo tax every year
Date published: 2023-02-15
Rated 5 out of 5 by from I love Turbo Tax! I have been using Turbo Tax for at least 10 years and it is the easiest way to file your taxes. It is simple and if you make a mistake, they let you know before you file so you can correct it.
Date published: 2023-02-15
Rated 3 out of 5 by from Too expensive Why am I being charged $40 to use my refund to cover the already too expensive charges? Ridiculous
Date published: 2023-02-15
Rated 5 out of 5 by from Easy and fun they were great experts very friendly It was extremely good experience the agents are very respectful and helpful I recommend turbo tax to my friends
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13614
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from For real for real turbo tax is 100 Easy and they inform you about everything, line by line. 2nd year using them and they are the best. I might go to jail in 20 years from now, but I love them!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo TAX is great! Excellent as usual! I have used thewm for years and they always make sure I get it right.
Date published: 2023-02-15
Rated 1 out of 5 by from Disappointed in Turbo Tax Support!!! Had returns rejected, why didn't Turbo find this error before I filed???...Turbo Tax notified me of rejection and said would walk me through correcting errors...They did not!!! I had to search my way through different catagories to find where and how to correct...Tried to contact a live person and was not able to find out how to talk with someone...You need to have a phone number with a live person to help people!!!
Date published: 2023-02-15
Rated 3 out of 5 by from Hidden Fees Everything is smooth, easy to use, and extremely informative. I chose the deluxe version with no add-ons that they advertise is only 39 dollars. $39 dollars for federal, 39 dollars for state, and 39 dollars to use that option to file... that comes out to $117 dollars from my returns. When you barely have much of a return in the first place, that $117 really sucks especially when not expecting it. I'm literate, I read the fine print, I understand separate for federal and state, the additional surprise $39 dollars I'm not quite understanding.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Great As always very helpful. Easy to work with and understanding what is needed.
Date published: 2023-02-15
Rated 5 out of 5 by from GREAT SERVICE AND CUTOMER SERVICE,LOVED IT. OUTSTANDING PRODUCTS AND CUSTOMER SERVICE,SAVED MY TIME AND MONEY.
Date published: 2023-02-15
Rated 5 out of 5 by from Awesome Fast and easy to use. Very helpful I use turbo tax every year
Date published: 2023-02-15
Rated 5 out of 5 by from I love Turbo Tax! I have been using Turbo Tax for at least 10 years and it is the easiest way to file your taxes. It is simple and if you make a mistake, they let you know before you file so you can correct it.
Date published: 2023-02-15
Rated 3 out of 5 by from Too expensive Why am I being charged $40 to use my refund to cover the already too expensive charges? Ridiculous
Date published: 2023-02-15
Rated 5 out of 5 by from Easy and fun they were great experts very friendly It was extremely good experience the agents are very respectful and helpful I recommend turbo tax to my friends
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13614