TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Miledy from
Very Difficult Time this year
First of all, I qualified for free, i tried to change to the most basic filing and the system logged me off several times. When I paid i thought it was the basic fee and it turned out to be TurboTax Live Deluxe. This upset me even more because when i tried to get help in the chat, and chose for someone to call me, i was promised a call in five minutes and no one called. When i tried to chat again about the fee, the lady that finally joined stated that i needed to fill out a form. Not pleased at all this time around.
Date published: 2022-02-20
Rated 5 out of 5 by
DRC1010 from
Turbo Tax
Turbo Tax is really Easy to use and i do recommend
Date published: 2022-02-20
Rated 5 out of 5 by
Madi210 from
TurboTax is super easy to use!
Very easy to use and makes the process quick and the filing fast!
Date published: 2022-02-20
Rated 5 out of 5 by
Dragon1302 from
Turbo Tax is the best
I had the best experience. Turbo Tax is the best so far
Date published: 2022-02-20
Rated 5 out of 5 by
CA the BA from
Thanks
You did it! Great job. Awesome Job. I love you. Happy happy good times.
Date published: 2022-02-20
Rated 5 out of 5 by
PJ930 from
TURBOTAX IS GREAT
EASY TO FILE AND IT'S FREEEEE. I HAVE BEEN USING TURBOTAX FOR 6 YEARS NOW, I NEVER HAVE ANY ISSUES.
Date published: 2022-02-20
Rated 5 out of 5 by
onandoff0401 from
Turbotax is helpful
The staffs are extremely knowledgeable and patient and helpful. They help me sort out my situation and they answer all of my questions.
Date published: 2022-02-20
Rated 4 out of 5 by
W7MEM1 from
2021
Not to bad. was kind of hard to figure out why taking the standard deduct 1098 after using the 1098 before
Date published: 2022-02-20
Rated 1 out of 5 by
J too from
Horrible
It kept asking for my email but there's no place to put it in "my info." The "intuit" is not convenient. The request for the agi or the pin from last year is incredibly irritating! No one has that information from last year. A verification of your driver's license should be good enough.
Date published: 2022-02-20
Rated 5 out of 5 by
BFSH from
Love it!
Easy instructions, quickly receive my refund! Have used TurboTax for almost a decade!
All TurboTax® Offerings Reviews - Page 13607
Date published: 2022-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Miledy from
Very Difficult Time this year
First of all, I qualified for free, i tried to change to the most basic filing and the system logged me off several times. When I paid i thought it was the basic fee and it turned out to be TurboTax Live Deluxe. This upset me even more because when i tried to get help in the chat, and chose for someone to call me, i was promised a call in five minutes and no one called. When i tried to chat again about the fee, the lady that finally joined stated that i needed to fill out a form. Not pleased at all this time around.
Date published: 2022-02-20
Rated 5 out of 5 by
DRC1010 from
Turbo Tax
Turbo Tax is really Easy to use and i do recommend
Date published: 2022-02-20
Rated 5 out of 5 by
Madi210 from
TurboTax is super easy to use!
Very easy to use and makes the process quick and the filing fast!
Date published: 2022-02-20
Rated 5 out of 5 by
Dragon1302 from
Turbo Tax is the best
I had the best experience. Turbo Tax is the best so far
Date published: 2022-02-20
Rated 5 out of 5 by
CA the BA from
Thanks
You did it! Great job. Awesome Job. I love you. Happy happy good times.
Date published: 2022-02-20
Rated 5 out of 5 by
PJ930 from
TURBOTAX IS GREAT
EASY TO FILE AND IT'S FREEEEE. I HAVE BEEN USING TURBOTAX FOR 6 YEARS NOW, I NEVER HAVE ANY ISSUES.
Date published: 2022-02-20
Rated 5 out of 5 by
onandoff0401 from
Turbotax is helpful
The staffs are extremely knowledgeable and patient and helpful. They help me sort out my situation and they answer all of my questions.
Date published: 2022-02-20
Rated 4 out of 5 by
W7MEM1 from
2021
Not to bad. was kind of hard to figure out why taking the standard deduct 1098 after using the 1098 before
Date published: 2022-02-20
Rated 1 out of 5 by
J too from
Horrible
It kept asking for my email but there's no place to put it in "my info." The "intuit" is not convenient. The request for the agi or the pin from last year is incredibly irritating! No one has that information from last year. A verification of your driver's license should be good enough.
Date published: 2022-02-20
Rated 5 out of 5 by
BFSH from
Love it!
Easy instructions, quickly receive my refund! Have used TurboTax for almost a decade!
All TurboTax® Offerings Reviews - Page 13607
Date published: 2022-02-20