TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Very Difficult Time this year First of all, I qualified for free, i tried to change to the most basic filing and the system logged me off several times. When I paid i thought it was the basic fee and it turned out to be TurboTax Live Deluxe. This upset me even more because when i tried to get help in the chat, and chose for someone to call me, i was promised a call in five minutes and no one called. When i tried to chat again about the fee, the lady that finally joined stated that i needed to fill out a form. Not pleased at all this time around.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Turbo Tax is really Easy to use and i do recommend
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is super easy to use! Very easy to use and makes the process quick and the filing fast!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is the best I had the best experience. Turbo Tax is the best so far
Date published: 2022-02-20
Rated 5 out of 5 by from Thanks You did it! Great job. Awesome Job. I love you. Happy happy good times.
Date published: 2022-02-20
Rated 5 out of 5 by from TURBOTAX IS GREAT EASY TO FILE AND IT'S FREEEEE. I HAVE BEEN USING TURBOTAX FOR 6 YEARS NOW, I NEVER HAVE ANY ISSUES.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax is helpful The staffs are extremely knowledgeable and patient and helpful. They help me sort out my situation and they answer all of my questions.
Date published: 2022-02-20
Rated 4 out of 5 by from 2021 Not to bad. was kind of hard to figure out why taking the standard deduct 1098 after using the 1098 before
Date published: 2022-02-20
Rated 1 out of 5 by from Horrible It kept asking for my email but there's no place to put it in "my info." The "intuit" is not convenient. The request for the agi or the pin from last year is incredibly irritating! No one has that information from last year. A verification of your driver's license should be good enough.
Date published: 2022-02-20
Rated 5 out of 5 by from Love it! Easy instructions, quickly receive my refund! Have used TurboTax for almost a decade!
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very Difficult Time this year First of all, I qualified for free, i tried to change to the most basic filing and the system logged me off several times. When I paid i thought it was the basic fee and it turned out to be TurboTax Live Deluxe. This upset me even more because when i tried to get help in the chat, and chose for someone to call me, i was promised a call in five minutes and no one called. When i tried to chat again about the fee, the lady that finally joined stated that i needed to fill out a form. Not pleased at all this time around.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Turbo Tax is really Easy to use and i do recommend
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is super easy to use! Very easy to use and makes the process quick and the filing fast!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is the best I had the best experience. Turbo Tax is the best so far
Date published: 2022-02-20
Rated 5 out of 5 by from Thanks You did it! Great job. Awesome Job. I love you. Happy happy good times.
Date published: 2022-02-20
Rated 5 out of 5 by from TURBOTAX IS GREAT EASY TO FILE AND IT'S FREEEEE. I HAVE BEEN USING TURBOTAX FOR 6 YEARS NOW, I NEVER HAVE ANY ISSUES.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax is helpful The staffs are extremely knowledgeable and patient and helpful. They help me sort out my situation and they answer all of my questions.
Date published: 2022-02-20
Rated 4 out of 5 by from 2021 Not to bad. was kind of hard to figure out why taking the standard deduct 1098 after using the 1098 before
Date published: 2022-02-20
Rated 1 out of 5 by from Horrible It kept asking for my email but there's no place to put it in "my info." The "intuit" is not convenient. The request for the agi or the pin from last year is incredibly irritating! No one has that information from last year. A verification of your driver's license should be good enough.
Date published: 2022-02-20
Rated 5 out of 5 by from Love it! Easy instructions, quickly receive my refund! Have used TurboTax for almost a decade!
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13607