TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great product Very easy to use and the support is there if you need it
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Online was a blessing to our family!! Since our return was complicated we went for the tax expert services. Our agent, Darlene, was very professional but so personable. We were very stressed about this return. Darlene made us very comfortable and it was stress free. We made the right choice to go with Turbo Tax!!
Date published: 2022-02-23
Rated 4 out of 5 by from TurboTax is ok It took me awhile to finish filling my taxes needs
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing!! I love how I am able to do my taxes with Turbo Tax because it is easy with all guided tips on questions you might have! I am confident that I did them right
Date published: 2022-02-23
Rated 4 out of 5 by from Harder to complete Harder to complete than all previous versions and I have been using TurboTax since it's inception. I suspect that the IRS is the cause for all the added complexity but all in all it was more difficult.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax: the easiest way to file Love it bro tbh glad i’m able to file with turbo tax
Date published: 2022-02-23
Rated 4 out of 5 by from Error in Nebraska state tax calculation? I was not asked any questions about the Nebraska property tax incentive credit on line 36 of the tax form so did not get the benefit of this credit (credit for school tax). Could not communicate with the online assistant about this and there is no phone number to contact you. I believe this is an error in the software.
Date published: 2022-02-23
Rated 1 out of 5 by from TurboTax is the Absolute Worst!!! Continued Federal and State efile rejections with an "internal error"! No live humans to help process my returns even tho it is an error on their side!!!
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo Tax generally easy Overall a great product. Needs to work on the interface between Vanguard and TurboTax as TurboTax would not download (or could not download) my info without me having to add account numbers and document numbers manually. Schwab was no problem.
Date published: 2022-02-23
Rated 4 out of 5 by from Fine Fine as frogs hair on a winter’s day and I would add fourteen characters but don’t want to
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 13605
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product Very easy to use and the support is there if you need it
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Online was a blessing to our family!! Since our return was complicated we went for the tax expert services. Our agent, Darlene, was very professional but so personable. We were very stressed about this return. Darlene made us very comfortable and it was stress free. We made the right choice to go with Turbo Tax!!
Date published: 2022-02-23
Rated 4 out of 5 by from TurboTax is ok It took me awhile to finish filling my taxes needs
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing!! I love how I am able to do my taxes with Turbo Tax because it is easy with all guided tips on questions you might have! I am confident that I did them right
Date published: 2022-02-23
Rated 4 out of 5 by from Harder to complete Harder to complete than all previous versions and I have been using TurboTax since it's inception. I suspect that the IRS is the cause for all the added complexity but all in all it was more difficult.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax: the easiest way to file Love it bro tbh glad i’m able to file with turbo tax
Date published: 2022-02-23
Rated 4 out of 5 by from Error in Nebraska state tax calculation? I was not asked any questions about the Nebraska property tax incentive credit on line 36 of the tax form so did not get the benefit of this credit (credit for school tax). Could not communicate with the online assistant about this and there is no phone number to contact you. I believe this is an error in the software.
Date published: 2022-02-23
Rated 1 out of 5 by from TurboTax is the Absolute Worst!!! Continued Federal and State efile rejections with an "internal error"! No live humans to help process my returns even tho it is an error on their side!!!
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo Tax generally easy Overall a great product. Needs to work on the interface between Vanguard and TurboTax as TurboTax would not download (or could not download) my info without me having to add account numbers and document numbers manually. Schwab was no problem.
Date published: 2022-02-23
Rated 4 out of 5 by from Fine Fine as frogs hair on a winter’s day and I would add fourteen characters but don’t want to
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 13605