TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Mickey and Mare from
Turbo Tax is awesome--easy to use!!
I have used Turbo Tax for a number of years and I like the ease and accuracy it provides. When I had a question, you gave me the answers and it was immediate--Thank you!
Date published: 2022-02-23
Rated 5 out of 5 by
tax payer for life from
it works
it works easy and now i have to fill in the character count.
Date published: 2022-02-23
Rated 4 out of 5 by
frustrated90 from
Easy to use but the prices are a racket
TurboTax is definitely the easiest thing to use, but the fact that they charge to file your taxes when they don't actually need to is ridiculous. The only reason I went back to them this year is because we had a baby and bought a house and the other program isn't as intuitive.
Date published: 2022-02-23
Rated 5 out of 5 by
Tara_D from
Easy Peasy!
I received expert advice through chat and a phone call to double check some nuances in this years returns. Excellent service and peace of mind.
Date published: 2022-02-23
Rated 5 out of 5 by
Beckayye from
Turbo Tax is Awesome!
I kept my review to the most basic level and was able to complete both federal and state within an hour of starting. This is my second year consecutively and will most definitely be back for a third.
Date published: 2022-02-23
Rated 5 out of 5 by
CDHS from
Easy
So easy to use and step by step makes sure you don't miss anything.
Date published: 2022-02-23
Rated 5 out of 5 by
Donthebatman from
Turbo tax Makes it happen
I procrastinated doing my taxes because i just knew it would take all dY. BUT got everything done in minutes with a retun i am proud of
Date published: 2022-02-23
Rated 5 out of 5 by
SKOsborne from
Turbo Tax easy and awesome
Very east to use. Lots of helpful advice and suggestions
Date published: 2022-02-23
Rated 5 out of 5 by
pleasantlyplump from
Best help online ever!!!
the online help was patient and very helpful. they worked with me step by step to figure out a glitch in the state tax. Thank you again!
Date published: 2022-02-23
Rated 4 out of 5 by
TTKKDD from
Turbo Tax - not too many headaches
I've been doing my own taxes with TurboTax for several years. Generally speaking the process is relatively straightforward as are the stepped instructions. There are some confusing parts to the input process, but the on line help is typically helpful. I did have an issue converting my order from WIN download to a MAC download and ended up needing to request a refund for the WIN license as there seemed to be no way to convert the order. Suggest an easier process for those of us making the switch from Windows to Mac.
All TurboTax® Offerings Reviews - Page 13588
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mickey and Mare from
Turbo Tax is awesome--easy to use!!
I have used Turbo Tax for a number of years and I like the ease and accuracy it provides. When I had a question, you gave me the answers and it was immediate--Thank you!
Date published: 2022-02-23
Rated 5 out of 5 by
tax payer for life from
it works
it works easy and now i have to fill in the character count.
Date published: 2022-02-23
Rated 4 out of 5 by
frustrated90 from
Easy to use but the prices are a racket
TurboTax is definitely the easiest thing to use, but the fact that they charge to file your taxes when they don't actually need to is ridiculous. The only reason I went back to them this year is because we had a baby and bought a house and the other program isn't as intuitive.
Date published: 2022-02-23
Rated 5 out of 5 by
Tara_D from
Easy Peasy!
I received expert advice through chat and a phone call to double check some nuances in this years returns. Excellent service and peace of mind.
Date published: 2022-02-23
Rated 5 out of 5 by
Beckayye from
Turbo Tax is Awesome!
I kept my review to the most basic level and was able to complete both federal and state within an hour of starting. This is my second year consecutively and will most definitely be back for a third.
Date published: 2022-02-23
Rated 5 out of 5 by
CDHS from
Easy
So easy to use and step by step makes sure you don't miss anything.
Date published: 2022-02-23
Rated 5 out of 5 by
Donthebatman from
Turbo tax Makes it happen
I procrastinated doing my taxes because i just knew it would take all dY. BUT got everything done in minutes with a retun i am proud of
Date published: 2022-02-23
Rated 5 out of 5 by
SKOsborne from
Turbo Tax easy and awesome
Very east to use. Lots of helpful advice and suggestions
Date published: 2022-02-23
Rated 5 out of 5 by
pleasantlyplump from
Best help online ever!!!
the online help was patient and very helpful. they worked with me step by step to figure out a glitch in the state tax. Thank you again!
Date published: 2022-02-23
Rated 4 out of 5 by
TTKKDD from
Turbo Tax - not too many headaches
I've been doing my own taxes with TurboTax for several years. Generally speaking the process is relatively straightforward as are the stepped instructions. There are some confusing parts to the input process, but the on line help is typically helpful. I did have an issue converting my order from WIN download to a MAC download and ended up needing to request a refund for the WIN license as there seemed to be no way to convert the order. Suggest an easier process for those of us making the switch from Windows to Mac.
All TurboTax® Offerings Reviews - Page 13588
Date published: 2022-02-23