TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from No math required! I used to be afraid to do my own taxes. I thought there was math involved and math was never a strong subject with me. A few years ago, my uncle convinced me to try TurboTax. Glad I did! Since giving TurboTax a try, I've used nothing or no one else to do my taxes. Kindly tell your customer service that not all of us out here feel comfortable giving access to our computers. I've been the victim of identity theft a couple of times. I don't feel comfortable sharing access to my computer. Especially when financial information is involved. One of the reps I'd spoken to today seemed to take offense. It was nothing personal. Anywho, please tell your reps that not everyone may feel comfortable sharing our screen. Thank you.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy to use, excellent professionals My favorite thing about Turbo Tax is the professionalism of the people working here. The way to explain, and review things with time and patience is awesome.
Date published: 2022-02-21
Rated 4 out of 5 by from efficient Tax Preparation tool for my taxes in my Had no problem using the Turbotax Software. Will definitely continue to use in the coming years.
Date published: 2022-02-21
Rated 5 out of 5 by from easy to use Fast, efficient, and idiot proof. Easier than my normal day to day.
Date published: 2022-02-21
Rated 5 out of 5 by from A very easy experience. Everything was explained well, and the Chat option was very helpful.
Date published: 2022-02-21
Rated 5 out of 5 by from turbotax is great The instructions are easy to follow. The process is self explanitory.
Date published: 2022-02-21
Rated 4 out of 5 by from It works It's fine. It's just fine. Like Ling's Palace. I'll use it again.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is user friendly The design of the TurboTax format is easy to use, and I have confidence that my returns are completed accurately, The information provided to me on this year's online program answered all my questions.
Date published: 2022-02-21
Rated 4 out of 5 by from Turbo Tax is the Way to do Taxes Very easy to use since they use your info from the year before (if you used them previously). I only had one question I didn't find an answer to, but the item I was questioning came up when I was filing the State form.
Date published: 2022-02-21
Rated 1 out of 5 by from So many upsells and promotions This was an unpleasant experience. I had to pay more to report investments even though I lost money. And they constantly interrupted my progress with advertisements of more expensive services. If they know everything about me already, why do I need to even file? The government should just tell me what I need to pay, let me audit *them* and make adjustments as necessary. Filing taxes online is quick but unpleasant.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13461
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from No math required! I used to be afraid to do my own taxes. I thought there was math involved and math was never a strong subject with me. A few years ago, my uncle convinced me to try TurboTax. Glad I did! Since giving TurboTax a try, I've used nothing or no one else to do my taxes. Kindly tell your customer service that not all of us out here feel comfortable giving access to our computers. I've been the victim of identity theft a couple of times. I don't feel comfortable sharing access to my computer. Especially when financial information is involved. One of the reps I'd spoken to today seemed to take offense. It was nothing personal. Anywho, please tell your reps that not everyone may feel comfortable sharing our screen. Thank you.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy to use, excellent professionals My favorite thing about Turbo Tax is the professionalism of the people working here. The way to explain, and review things with time and patience is awesome.
Date published: 2022-02-21
Rated 4 out of 5 by from efficient Tax Preparation tool for my taxes in my Had no problem using the Turbotax Software. Will definitely continue to use in the coming years.
Date published: 2022-02-21
Rated 5 out of 5 by from easy to use Fast, efficient, and idiot proof. Easier than my normal day to day.
Date published: 2022-02-21
Rated 5 out of 5 by from A very easy experience. Everything was explained well, and the Chat option was very helpful.
Date published: 2022-02-21
Rated 5 out of 5 by from turbotax is great The instructions are easy to follow. The process is self explanitory.
Date published: 2022-02-21
Rated 4 out of 5 by from It works It's fine. It's just fine. Like Ling's Palace. I'll use it again.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is user friendly The design of the TurboTax format is easy to use, and I have confidence that my returns are completed accurately, The information provided to me on this year's online program answered all my questions.
Date published: 2022-02-21
Rated 4 out of 5 by from Turbo Tax is the Way to do Taxes Very easy to use since they use your info from the year before (if you used them previously). I only had one question I didn't find an answer to, but the item I was questioning came up when I was filing the State form.
Date published: 2022-02-21
Rated 1 out of 5 by from So many upsells and promotions This was an unpleasant experience. I had to pay more to report investments even though I lost money. And they constantly interrupted my progress with advertisements of more expensive services. If they know everything about me already, why do I need to even file? The government should just tell me what I need to pay, let me audit *them* and make adjustments as necessary. Filing taxes online is quick but unpleasant.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13461