TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Amazing The service is Outstanding!! I would recommend it to anyone.
Date published: 2021-05-15
Rated 5 out of 5 by from Love Turbp Tax Using Turbo Tax to do my taxes makes it all very easy and I save money. I can do it right from home and dont have to carry papers to some tax preparers offices and make appoinments etc.
Date published: 2021-05-15
Rated 5 out of 5 by from awesome Easy for use and clear explanation of any situation
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Straight forward, easy to use, steps laid out pretty clearly to follow.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Experience - TurboTax Online Version I've used TurboTax Online for our personal taxes for more than 10 years, successfully filing taxes when we had a household employee (nanny), dealing with other complex financial situations, and most recently preparing the tax returns for my now widowed mother and my adult sons. I love the ease of using the product, having rapid access to my past tax records, and the ability to pay for added audit/tax support if desired. I highly recommend TurboTax for anyone who wants to save on tax preparation and ensure they maximize their return!
Date published: 2021-05-15
Rated 5 out of 5 by from This is great! I feel confident filing my returns this way. I used the chat feature and my question was answered immediately and to my satisfaction. Everything is explained as you go!
Date published: 2021-05-15
Rated 4 out of 5 by from Prefer disk over online We have used the disk in the past which was much easier to use/follow but due to changes to the operating system, the disk no longer worked in our computer which was very disappointing!! However, your tax expert Kenneth was fantastic and gave great advice!
Date published: 2021-05-15
Rated 5 out of 5 by from Works well and Adjust to Changes! Our taxes were simplified somewhat and TurboTax adjusted. Having used it last year also expedited the return so much faster. Won't be able to use it next year but, will in 2023...will return to use it for sure.
Date published: 2021-05-15
Rated 2 out of 5 by from Worst Experience this year I had to have a computer expert to come into my house to upgrade my operating system to do turbo taxes this year, then when I wanted to efile my taxes for Georgia, some glitch prevented me from doing that. I have used turbo tax for years and NEVER had this frustration!!!!
Date published: 2021-05-15
Rated 5 out of 5 by from So easy to use! Taxes are a confusing thing that we all have to do but they make everything easy to understand.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing The service is Outstanding!! I would recommend it to anyone.
Date published: 2021-05-15
Rated 5 out of 5 by from Love Turbp Tax Using Turbo Tax to do my taxes makes it all very easy and I save money. I can do it right from home and dont have to carry papers to some tax preparers offices and make appoinments etc.
Date published: 2021-05-15
Rated 5 out of 5 by from awesome Easy for use and clear explanation of any situation
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Straight forward, easy to use, steps laid out pretty clearly to follow.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Experience - TurboTax Online Version I've used TurboTax Online for our personal taxes for more than 10 years, successfully filing taxes when we had a household employee (nanny), dealing with other complex financial situations, and most recently preparing the tax returns for my now widowed mother and my adult sons. I love the ease of using the product, having rapid access to my past tax records, and the ability to pay for added audit/tax support if desired. I highly recommend TurboTax for anyone who wants to save on tax preparation and ensure they maximize their return!
Date published: 2021-05-15
Rated 5 out of 5 by from This is great! I feel confident filing my returns this way. I used the chat feature and my question was answered immediately and to my satisfaction. Everything is explained as you go!
Date published: 2021-05-15
Rated 4 out of 5 by from Prefer disk over online We have used the disk in the past which was much easier to use/follow but due to changes to the operating system, the disk no longer worked in our computer which was very disappointing!! However, your tax expert Kenneth was fantastic and gave great advice!
Date published: 2021-05-15
Rated 5 out of 5 by from Works well and Adjust to Changes! Our taxes were simplified somewhat and TurboTax adjusted. Having used it last year also expedited the return so much faster. Won't be able to use it next year but, will in 2023...will return to use it for sure.
Date published: 2021-05-15
Rated 2 out of 5 by from Worst Experience this year I had to have a computer expert to come into my house to upgrade my operating system to do turbo taxes this year, then when I wanted to efile my taxes for Georgia, some glitch prevented me from doing that. I have used turbo tax for years and NEVER had this frustration!!!!
Date published: 2021-05-15
Rated 5 out of 5 by from So easy to use! Taxes are a confusing thing that we all have to do but they make everything easy to understand.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1347