TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Yep! Turbo Tax is Awesome! Your instructions and easy to use system rocked my world!
Date published: 2022-04-16
Rated 5 out of 5 by from TT for all! We had fun and games with the redundant repeats to keep us from becoming unwitting criminininals.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use Turbo Tax has step by step instructions. It is easy to use but it is a little pricey.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and takes the anxiety away! This is my second year using Turbo Tax and I had to get a little help from my daughter in law, but I did most of the work myself.
Date published: 2022-04-16
Rated 3 out of 5 by from has been better some of the buttons did not work, in particular the button to allow you to file taxes. Others I had to go through the section and answer no to the questions and put in $0 Also my bank and investment firm documents, Fidelity and TD Ameritrade, would not down load.
Date published: 2022-04-16
Rated 4 out of 5 by from Great tool had some difficulty finding the correct forms but the tax professional was a huge help!
Date published: 2022-04-16
Rated 5 out of 5 by from Very Satisfied with Turbo Tax Turbo Tax carefully and artfully guided me thru completing my return
Date published: 2022-04-16
Rated 2 out of 5 by from TURBOTAX meets the requirements Confusing instructions. Explanations provided are inadequate. For example, when rental loss does not lead to tax reduction, no clear explanation for why this is so. Canned explanations provided are difficult to understand. Phone support is very poor and too time consuming and quality is inconsistent.
Date published: 2022-04-16
Rated 1 out of 5 by from Got worse this year The person who helped me on the phone was great however the problems they helped fix were software bugs that prevented auto uploads from working this year. This will likely be the last year I use turbo tax as it was almost as hard as filing on paper.
Date published: 2022-04-16
Rated 5 out of 5 by from Loved it. It was easy I had a few stocks, RSUs and crypto. Turbotax made it easy. Will be using Turbotax from now on.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yep! Turbo Tax is Awesome! Your instructions and easy to use system rocked my world!
Date published: 2022-04-16
Rated 5 out of 5 by from TT for all! We had fun and games with the redundant repeats to keep us from becoming unwitting criminininals.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use Turbo Tax has step by step instructions. It is easy to use but it is a little pricey.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and takes the anxiety away! This is my second year using Turbo Tax and I had to get a little help from my daughter in law, but I did most of the work myself.
Date published: 2022-04-16
Rated 3 out of 5 by from has been better some of the buttons did not work, in particular the button to allow you to file taxes. Others I had to go through the section and answer no to the questions and put in $0 Also my bank and investment firm documents, Fidelity and TD Ameritrade, would not down load.
Date published: 2022-04-16
Rated 4 out of 5 by from Great tool had some difficulty finding the correct forms but the tax professional was a huge help!
Date published: 2022-04-16
Rated 5 out of 5 by from Very Satisfied with Turbo Tax Turbo Tax carefully and artfully guided me thru completing my return
Date published: 2022-04-16
Rated 2 out of 5 by from TURBOTAX meets the requirements Confusing instructions. Explanations provided are inadequate. For example, when rental loss does not lead to tax reduction, no clear explanation for why this is so. Canned explanations provided are difficult to understand. Phone support is very poor and too time consuming and quality is inconsistent.
Date published: 2022-04-16
Rated 1 out of 5 by from Got worse this year The person who helped me on the phone was great however the problems they helped fix were software bugs that prevented auto uploads from working this year. This will likely be the last year I use turbo tax as it was almost as hard as filing on paper.
Date published: 2022-04-16
Rated 5 out of 5 by from Loved it. It was easy I had a few stocks, RSUs and crypto. Turbotax made it easy. Will be using Turbotax from now on.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1347