TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Convenience at a price First time in 11 years of using Turbo Tax that I had to ask for live assistance. Agent led me to the right page, but I had to show her the right section to keep going. So, you get what you pay for. It's faster, but I wouldn't put 100% confidence in the agent's abilities. I've had the IRS come back and take more that expected too. 100% refund guarantee is more like 85%.
Date published: 2022-04-16
Rated 4 out of 5 by from Good Good glad I got taxes done turbo tax is pretty easy
Date published: 2022-04-16
Rated 5 out of 5 by from Confidence reigns when you use Turbo Tax The average citizen doesn't have the time or aptitude to keep up with all the changes in tax law or to know the considerations. Turbo Tax steps the user through each line.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo Tax It's a fine way to file your taxes if you're really desperate. However, it's pretty messed up that turbo tax prides themselves on being "free" and immediately starts the process with a $50 charge. And then another. The most messed up part is that they will charge you just for wanting to pay your taxes with your refund. That's a charge. It's unfortunate that they prey on young people who aren't sure how to do their taxes by making it "simple." A great business plan. Thanks a lot.
Date published: 2022-04-16
Rated 4 out of 5 by from this year I'm not happy with turbo tax I don't like your state tax forms. I'm never able to E file my state return because your forms are messed up! This year it was a trial to get my federal taxes E files so I have to mail them. Bah!!
Date published: 2022-04-16
Rated 5 out of 5 by from Great product. Thoughtful and complete. I like the thoroughness of this product. I used a different product for many years, but TurboTax is superior in its attention to detail. It makes this annual tax process comfortable.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy and helpful Easy to follow and understand where to find the information. Secure
Date published: 2022-04-16
Rated 5 out of 5 by from awesome it was so easy to use. yes I will use again next year.
Date published: 2022-04-16
Rated 4 out of 5 by from Great but different access with online version smooth except unable to import cryptocurrency with desktop version
Date published: 2022-04-16
Rated 2 out of 5 by from Error in Turbotax Everything is fine until you need help and have a question. Then nobody knows the answer, and I think I filed my return with a Turbotax error
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1336
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Convenience at a price First time in 11 years of using Turbo Tax that I had to ask for live assistance. Agent led me to the right page, but I had to show her the right section to keep going. So, you get what you pay for. It's faster, but I wouldn't put 100% confidence in the agent's abilities. I've had the IRS come back and take more that expected too. 100% refund guarantee is more like 85%.
Date published: 2022-04-16
Rated 4 out of 5 by from Good Good glad I got taxes done turbo tax is pretty easy
Date published: 2022-04-16
Rated 5 out of 5 by from Confidence reigns when you use Turbo Tax The average citizen doesn't have the time or aptitude to keep up with all the changes in tax law or to know the considerations. Turbo Tax steps the user through each line.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo Tax It's a fine way to file your taxes if you're really desperate. However, it's pretty messed up that turbo tax prides themselves on being "free" and immediately starts the process with a $50 charge. And then another. The most messed up part is that they will charge you just for wanting to pay your taxes with your refund. That's a charge. It's unfortunate that they prey on young people who aren't sure how to do their taxes by making it "simple." A great business plan. Thanks a lot.
Date published: 2022-04-16
Rated 4 out of 5 by from this year I'm not happy with turbo tax I don't like your state tax forms. I'm never able to E file my state return because your forms are messed up! This year it was a trial to get my federal taxes E files so I have to mail them. Bah!!
Date published: 2022-04-16
Rated 5 out of 5 by from Great product. Thoughtful and complete. I like the thoroughness of this product. I used a different product for many years, but TurboTax is superior in its attention to detail. It makes this annual tax process comfortable.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy and helpful Easy to follow and understand where to find the information. Secure
Date published: 2022-04-16
Rated 5 out of 5 by from awesome it was so easy to use. yes I will use again next year.
Date published: 2022-04-16
Rated 4 out of 5 by from Great but different access with online version smooth except unable to import cryptocurrency with desktop version
Date published: 2022-04-16
Rated 2 out of 5 by from Error in Turbotax Everything is fine until you need help and have a question. Then nobody knows the answer, and I think I filed my return with a Turbotax error
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1336