TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Changed for 2021 We have used Turbo tax for 8 years, this was the worst year! The format chaged. the normal walk-though did nto walk-thourough. It skipped over and I had to keep going back. The option asking if you had a 1099-B was no longer there. Help is only available if you "upgrade" but I finally found it after many, many trials and errors. Turbotax- you need to at least how the complete side menu. You new version sucked. I did finally get myh taxes filed.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Filing Using Turbo Tax was easy to navigate using step by step method
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax is wonderful and easy to use. Easy to use, didn’t have to speak with an experts because it’s really simple.
Date published: 2022-02-20
Rated 2 out of 5 by from Simple enough but not as free as they advertise. I have used the program for years. I've noticed the increase in rate each time I've used it and it's finally reached a point where I may begin looking for something else. Today I called to ask why there is a price difference between using the automated product that comes to me via email and the product at the store. I was told that the store is a retailers set price and that's just the way it is. Additionally they will continue to offer add ons that cost more. It's not free. I can't even imagine how it would even be possible to get the "free" edition. My tax situation isn't complicated and I've used it for the ease of use but I'm pretty much finished with this product.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is the best! I love how it walks me through every step. I feel very confident with the accuracy of my taxes. I recommend this to everyone who doesn’t have lots of complex financial issues.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Simple and detailed journey into filing! You couldn't ask for an easier format to file your taxes!
Date published: 2022-02-20
Rated 5 out of 5 by from great tax platform easy ,reliable and affordable. Turbo tax is efficient and worth while.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy and fast to use. Quick responses and explanations on each area.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax is great Turbo tax walks you through everything! I have used Turbo tax for many years.
Date published: 2022-02-20
Rated 5 out of 5 by from Satisfied Satisfied customer, very easy to complete and assistance was readily available.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13298
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Changed for 2021 We have used Turbo tax for 8 years, this was the worst year! The format chaged. the normal walk-though did nto walk-thourough. It skipped over and I had to keep going back. The option asking if you had a 1099-B was no longer there. Help is only available if you "upgrade" but I finally found it after many, many trials and errors. Turbotax- you need to at least how the complete side menu. You new version sucked. I did finally get myh taxes filed.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Filing Using Turbo Tax was easy to navigate using step by step method
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax is wonderful and easy to use. Easy to use, didn’t have to speak with an experts because it’s really simple.
Date published: 2022-02-20
Rated 2 out of 5 by from Simple enough but not as free as they advertise. I have used the program for years. I've noticed the increase in rate each time I've used it and it's finally reached a point where I may begin looking for something else. Today I called to ask why there is a price difference between using the automated product that comes to me via email and the product at the store. I was told that the store is a retailers set price and that's just the way it is. Additionally they will continue to offer add ons that cost more. It's not free. I can't even imagine how it would even be possible to get the "free" edition. My tax situation isn't complicated and I've used it for the ease of use but I'm pretty much finished with this product.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is the best! I love how it walks me through every step. I feel very confident with the accuracy of my taxes. I recommend this to everyone who doesn’t have lots of complex financial issues.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Simple and detailed journey into filing! You couldn't ask for an easier format to file your taxes!
Date published: 2022-02-20
Rated 5 out of 5 by from great tax platform easy ,reliable and affordable. Turbo tax is efficient and worth while.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy and fast to use. Quick responses and explanations on each area.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax is great Turbo tax walks you through everything! I have used Turbo tax for many years.
Date published: 2022-02-20
Rated 5 out of 5 by from Satisfied Satisfied customer, very easy to complete and assistance was readily available.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13298