TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Fast, Free, and Easy The EIN failed BUT the OCR read my W2 form easily so that skipped a bunch of steps. Otherwise, filing was easy and I appreciate there's no out of pocket expense
Date published: 2021-02-21
Rated 2 out of 5 by from Lots of problems I've used TT for years and always thought it was fast and easy way to take care of my taxes. This year was much different. It had me going in circles on my income. I've been connecting to Charles Schwab for most of my info. Thought is was done when the check gave me 14 items to review. It kept sending me back to connect to Schwab but would never update. Finally after many attempts, the updates went through to the form. ???? Then upon reviewing my tax forms right before e-filing, I noticed there was no entry for SSA income. I searched it and it sent me to the input screen. The screen for SSA never came up as part of my income info. Sunday morning...was your system doing maintenance ???
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, Great Live Online Help when needed, 1st time filing taxes and was Very Easy!
Date published: 2021-02-21
Rated 3 out of 5 by from It was easy to follow thw steps It was easy to file taxes but the fees are no cheaper than going to a professional tax prepare
Date published: 2021-02-21
Rated 4 out of 5 by from Helpful Turbo Tax has been easy to use until this year. Some confusion with new 1099-NEC. Otherwise their program is pretty easy to follow.
Date published: 2021-02-21
Rated 5 out of 5 by from FORM 8615 NOT CALCULATING CORRECTLY? FORM 8615 LINE 15 DOSN'T SHOW CORRECT AMOUNT FROM TAX TABLE AS TAX BASED FROM LINE 14. TAX AMOUNT IS WAY OFF
Date published: 2021-02-21
Rated 4 out of 5 by from Makes something I hate not so bad I've been filing with TurboTax for awhile now and it seems simple and I like the explainations and videos added. I hate doing taxes but turbotax does its best to keep it simple. I also appreciate the communication even through out the year.
Date published: 2021-02-21
Rated 5 out of 5 by from Oh Lord I appreciate TurboTax for letting me know that my 2021 return was rejected a few times. Thankfully, TurboTax had allowed me to download my 2019 return previously before uninstalling the app.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is awesome good product that i use year after year with no fail
Date published: 2021-02-21
Rated 5 out of 5 by from EASY & AWESOME Retta was my review expert & she was warm, professional & very helpful. Thanks Retta!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast, Free, and Easy The EIN failed BUT the OCR read my W2 form easily so that skipped a bunch of steps. Otherwise, filing was easy and I appreciate there's no out of pocket expense
Date published: 2021-02-21
Rated 2 out of 5 by from Lots of problems I've used TT for years and always thought it was fast and easy way to take care of my taxes. This year was much different. It had me going in circles on my income. I've been connecting to Charles Schwab for most of my info. Thought is was done when the check gave me 14 items to review. It kept sending me back to connect to Schwab but would never update. Finally after many attempts, the updates went through to the form. ???? Then upon reviewing my tax forms right before e-filing, I noticed there was no entry for SSA income. I searched it and it sent me to the input screen. The screen for SSA never came up as part of my income info. Sunday morning...was your system doing maintenance ???
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, Great Live Online Help when needed, 1st time filing taxes and was Very Easy!
Date published: 2021-02-21
Rated 3 out of 5 by from It was easy to follow thw steps It was easy to file taxes but the fees are no cheaper than going to a professional tax prepare
Date published: 2021-02-21
Rated 4 out of 5 by from Helpful Turbo Tax has been easy to use until this year. Some confusion with new 1099-NEC. Otherwise their program is pretty easy to follow.
Date published: 2021-02-21
Rated 5 out of 5 by from FORM 8615 NOT CALCULATING CORRECTLY? FORM 8615 LINE 15 DOSN'T SHOW CORRECT AMOUNT FROM TAX TABLE AS TAX BASED FROM LINE 14. TAX AMOUNT IS WAY OFF
Date published: 2021-02-21
Rated 4 out of 5 by from Makes something I hate not so bad I've been filing with TurboTax for awhile now and it seems simple and I like the explainations and videos added. I hate doing taxes but turbotax does its best to keep it simple. I also appreciate the communication even through out the year.
Date published: 2021-02-21
Rated 5 out of 5 by from Oh Lord I appreciate TurboTax for letting me know that my 2021 return was rejected a few times. Thankfully, TurboTax had allowed me to download my 2019 return previously before uninstalling the app.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is awesome good product that i use year after year with no fail
Date published: 2021-02-21
Rated 5 out of 5 by from EASY & AWESOME Retta was my review expert & she was warm, professional & very helpful. Thanks Retta!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13277