TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Limitellez from
TurboTax is fine LIVE agent was Fantastic!!
My live agent was so patient and helpful. Never rushed me once and went through my returns with me several times because my state taxes are so confusing even though I’m just a single person filing with low income. I feel at ease and assured that my return is correct. Excellent customer service. 11/10.
Date published: 2023-02-15
Rated 5 out of 5 by
KenoshaTakira from
Turbo Tax is excellent
It was so easy to file.. online made it super easy for me
Date published: 2023-02-15
Rated 5 out of 5 by
CALIEB from
review
this is my 2nd time around using turbotax and i still feel the same as the first. i wish i would have known about it sooner. no extra fees taken out. you get your full return , you can even receive help from agents 24/7 through chat, phone calls, video chat (they cant see you) but you see them. overall basically my experience was amazing.
Date published: 2023-02-15
Rated 5 out of 5 by
Candy1111023 from
20 min to file
I love how fast and easy Turbo Tax is to use, Thanks Turbo Tax!!
Date published: 2023-02-15
Rated 5 out of 5 by
SeriousJay from
TurboTax
Make taxes simple and easy. I'd recommend to anybody.
Date published: 2023-02-15
Rated 5 out of 5 by
BeyonceBest from
always a pleasure
easy to use and i feel confident I'm doing it right!
Date published: 2023-02-15
Rated 5 out of 5 by
matt sparks from
Great but getting expensive
I have used turbo tax for many years and absolutly love it. It is really easy to use and I don't have to keep putting in my info every year. Only complaint i have is it is getting pretty expensive.
Date published: 2023-02-15
Rated 4 out of 5 by
Blkbaldy from
Workes well
Simple, and easy for a novice like me. Couldn't solve a problem with Turbo's "help" feature. Paid the extra to get live help. Lady was helpful and pleasant to work with.
Date published: 2023-02-15
Rated 5 out of 5 by
Bcarney from
Awesome
Great very helpful. Walked me through every step. Thank you.
Date published: 2023-02-15
Rated 2 out of 5 by
Korbook from
TurboTax Software is Superb, Cost is Criminal
The web-based software is user-friendly and convenient, but the cost to file through TurboTax is utterly criminal. I'd gladly pay $20 or even $50, but anything beyond that is just excessive. Cost should be income-based or return-based.
All TurboTax® Offerings Reviews - Page 13217
Date published: 2023-02-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Limitellez from
TurboTax is fine LIVE agent was Fantastic!!
My live agent was so patient and helpful. Never rushed me once and went through my returns with me several times because my state taxes are so confusing even though I’m just a single person filing with low income. I feel at ease and assured that my return is correct. Excellent customer service. 11/10.
Date published: 2023-02-15
Rated 5 out of 5 by
KenoshaTakira from
Turbo Tax is excellent
It was so easy to file.. online made it super easy for me
Date published: 2023-02-15
Rated 5 out of 5 by
CALIEB from
review
this is my 2nd time around using turbotax and i still feel the same as the first. i wish i would have known about it sooner. no extra fees taken out. you get your full return , you can even receive help from agents 24/7 through chat, phone calls, video chat (they cant see you) but you see them. overall basically my experience was amazing.
Date published: 2023-02-15
Rated 5 out of 5 by
Candy1111023 from
20 min to file
I love how fast and easy Turbo Tax is to use, Thanks Turbo Tax!!
Date published: 2023-02-15
Rated 5 out of 5 by
SeriousJay from
TurboTax
Make taxes simple and easy. I'd recommend to anybody.
Date published: 2023-02-15
Rated 5 out of 5 by
BeyonceBest from
always a pleasure
easy to use and i feel confident I'm doing it right!
Date published: 2023-02-15
Rated 5 out of 5 by
matt sparks from
Great but getting expensive
I have used turbo tax for many years and absolutly love it. It is really easy to use and I don't have to keep putting in my info every year. Only complaint i have is it is getting pretty expensive.
Date published: 2023-02-15
Rated 4 out of 5 by
Blkbaldy from
Workes well
Simple, and easy for a novice like me. Couldn't solve a problem with Turbo's "help" feature. Paid the extra to get live help. Lady was helpful and pleasant to work with.
Date published: 2023-02-15
Rated 5 out of 5 by
Bcarney from
Awesome
Great very helpful. Walked me through every step. Thank you.
Date published: 2023-02-15
Rated 2 out of 5 by
Korbook from
TurboTax Software is Superb, Cost is Criminal
The web-based software is user-friendly and convenient, but the cost to file through TurboTax is utterly criminal. I'd gladly pay $20 or even $50, but anything beyond that is just excessive. Cost should be income-based or return-based.
All TurboTax® Offerings Reviews - Page 13217
Date published: 2023-02-15