TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from TurboTax needs to fix it's importing software I like TurboTax and have used it for the last 4 years, but my issue is that if you do any type of stock market exchange (TD Ameritrade) and you import your info into TurboTax, every year I have to manually go through every transaction that is considered a "wash trade" and fix it before I can file. It is time consuming and beyond frustrating. TurboTax has written amazing software to file taxes but it has failed miserably at fixing the glitches of importing.
Date published: 2021-02-22
Rated 3 out of 5 by from Deluxe Could not transfer info Your software could not find or transfer my previous return info from PDF file on my windows computer! I selected by using the Browse button but it did not transfer nothing. It just said it's done but in reality nothing was transferred! I did not have the previous year's return on Intuit site either because last year I chose not retain it there. So I had to re-enter the info all over again! It was disappointing!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use and follow I have been using Turbo Tax for many years as single to head of household with dependents. I used several from the basic to self owned business and all the products are easy to follow. The direct deposit is within 3 weeks. You can pay with your refund as well.
Date published: 2021-02-22
Rated 5 out of 5 by from great product easy to use easy to use explains all parts in detail if needed and allows for questions
Date published: 2021-02-22
Rated 5 out of 5 by from User-friendly! TurboTax is very user-friendly, and this program makes it very easy to E-File! There came a point in filing my returns that I needed online help, and I recommend that feature as well!
Date published: 2021-02-22
Rated 5 out of 5 by from Great Great, could not have been better, will use next year
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Helpful for Military Members There's a lot more to taxes than I thought and with being in the military it's even more complicated. TurboTax along with the chat feature answered all my questions easily.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Great! Turbo Tax was easy and quick to use, will use this from now on
Date published: 2021-02-22
Rated 5 out of 5 by from Better than Taxact I have used TaxAct since I began filing taxes as a teenager and it has gotten so difficult. TurboTax was a breeze!
Date published: 2021-02-22
Rated 4 out of 5 by from I like turbo tax I have had trouble with my turbo tax forms I’m trying to get through them myself without any help
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax needs to fix it's importing software I like TurboTax and have used it for the last 4 years, but my issue is that if you do any type of stock market exchange (TD Ameritrade) and you import your info into TurboTax, every year I have to manually go through every transaction that is considered a "wash trade" and fix it before I can file. It is time consuming and beyond frustrating. TurboTax has written amazing software to file taxes but it has failed miserably at fixing the glitches of importing.
Date published: 2021-02-22
Rated 3 out of 5 by from Deluxe Could not transfer info Your software could not find or transfer my previous return info from PDF file on my windows computer! I selected by using the Browse button but it did not transfer nothing. It just said it's done but in reality nothing was transferred! I did not have the previous year's return on Intuit site either because last year I chose not retain it there. So I had to re-enter the info all over again! It was disappointing!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use and follow I have been using Turbo Tax for many years as single to head of household with dependents. I used several from the basic to self owned business and all the products are easy to follow. The direct deposit is within 3 weeks. You can pay with your refund as well.
Date published: 2021-02-22
Rated 5 out of 5 by from great product easy to use easy to use explains all parts in detail if needed and allows for questions
Date published: 2021-02-22
Rated 5 out of 5 by from User-friendly! TurboTax is very user-friendly, and this program makes it very easy to E-File! There came a point in filing my returns that I needed online help, and I recommend that feature as well!
Date published: 2021-02-22
Rated 5 out of 5 by from Great Great, could not have been better, will use next year
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Helpful for Military Members There's a lot more to taxes than I thought and with being in the military it's even more complicated. TurboTax along with the chat feature answered all my questions easily.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Great! Turbo Tax was easy and quick to use, will use this from now on
Date published: 2021-02-22
Rated 5 out of 5 by from Better than Taxact I have used TaxAct since I began filing taxes as a teenager and it has gotten so difficult. TurboTax was a breeze!
Date published: 2021-02-22
Rated 4 out of 5 by from I like turbo tax I have had trouble with my turbo tax forms I’m trying to get through them myself without any help
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13178