TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good service Overall good service a little pricey though, almost $350 to file is a bit much
Date published: 2022-02-23
Rated 3 out of 5 by from TurboTax is all right. Well I didn't get my 2020 refund. Maybe I will get 2021ones
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and stress-free I understood everything and you have experts to help you make sure that everything is correct before submitting anything
Date published: 2022-02-23
Rated 5 out of 5 by from They fast fairly easy and helpful as they can be Y’all are great fast fairly easy and helpful as y’all can be thank turbo tax
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Have used Turbo Tax for several years and would recommend highly
Date published: 2022-02-23
Rated 4 out of 5 by from It's easy to use Turbo tax is easy to use and coast a fraction of the price
Date published: 2022-02-23
Rated 1 out of 5 by from I HAD TO PURCHASE THE SAME STATE TWICE I upgraded my computer and could not reinstall TurboTax Business 2020. I purchased the program from Target with state included. In order to continue my 1120s federal with a fresh install, the program would not load the .tax file until I purchased the state version for the second time. I spent many hours trying to find a solution, I even went as far as starting the complete return from scratch. That tho was not feasable because on the reinstall, my previous years from 2016 on were lost. To compound the issues, I purchased my 2020 1040 online, when trying to gain access to complete the return, I was forced to start 2021s return in order to get a copy of my return to file. Which I eventually downloaded 2020 amend that worked quite well if only I had not wasted so much time with the business program I may have finished in one sitting. That regrettably was not the case. After saving my progress, and trying to re-open the 1040 that would prompt my 2020 business to load wiping out my 1120s. Every time I logged out of the 2020 ammend I had to re-download the software and start from where the document was origionaly saved on the site. I also feel compelled to mention my origional desparate attempt to just print the 1040 to just file the thing and regrettably again I did not take note the 375 pages and pages turbotax decided to just throw at me (figuratively) empting my printer of a reem of paper and a large amount of toner. After many weeks and hours here I still sit. Doing these taxes over and over. Its a wonder I am not an alcoholic by now because of the copious amount of wine I must consume in order to make an end of this misery.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome It was amazing so easy to file there help was wonderful
Date published: 2022-02-23
Rated 3 out of 5 by from A Few Bugs The Maryland state download had a few bugs. The most frustrating of which was that there were additional required forms to be attached. However, both were already included in the forms. It would not allow me to e-file until I attached as additional attachments those forms already included in the file.
Date published: 2022-02-23
Rated 5 out of 5 by from Simple Enough Reliable; explains the process and makes it easier for the average American.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 13178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good service Overall good service a little pricey though, almost $350 to file is a bit much
Date published: 2022-02-23
Rated 3 out of 5 by from TurboTax is all right. Well I didn't get my 2020 refund. Maybe I will get 2021ones
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and stress-free I understood everything and you have experts to help you make sure that everything is correct before submitting anything
Date published: 2022-02-23
Rated 5 out of 5 by from They fast fairly easy and helpful as they can be Y’all are great fast fairly easy and helpful as y’all can be thank turbo tax
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Have used Turbo Tax for several years and would recommend highly
Date published: 2022-02-23
Rated 4 out of 5 by from It's easy to use Turbo tax is easy to use and coast a fraction of the price
Date published: 2022-02-23
Rated 1 out of 5 by from I HAD TO PURCHASE THE SAME STATE TWICE I upgraded my computer and could not reinstall TurboTax Business 2020. I purchased the program from Target with state included. In order to continue my 1120s federal with a fresh install, the program would not load the .tax file until I purchased the state version for the second time. I spent many hours trying to find a solution, I even went as far as starting the complete return from scratch. That tho was not feasable because on the reinstall, my previous years from 2016 on were lost. To compound the issues, I purchased my 2020 1040 online, when trying to gain access to complete the return, I was forced to start 2021s return in order to get a copy of my return to file. Which I eventually downloaded 2020 amend that worked quite well if only I had not wasted so much time with the business program I may have finished in one sitting. That regrettably was not the case. After saving my progress, and trying to re-open the 1040 that would prompt my 2020 business to load wiping out my 1120s. Every time I logged out of the 2020 ammend I had to re-download the software and start from where the document was origionaly saved on the site. I also feel compelled to mention my origional desparate attempt to just print the 1040 to just file the thing and regrettably again I did not take note the 375 pages and pages turbotax decided to just throw at me (figuratively) empting my printer of a reem of paper and a large amount of toner. After many weeks and hours here I still sit. Doing these taxes over and over. Its a wonder I am not an alcoholic by now because of the copious amount of wine I must consume in order to make an end of this misery.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome It was amazing so easy to file there help was wonderful
Date published: 2022-02-23
Rated 3 out of 5 by from A Few Bugs The Maryland state download had a few bugs. The most frustrating of which was that there were additional required forms to be attached. However, both were already included in the forms. It would not allow me to e-file until I attached as additional attachments those forms already included in the file.
Date published: 2022-02-23
Rated 5 out of 5 by from Simple Enough Reliable; explains the process and makes it easier for the average American.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 13178