TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is amazing and easy I love using this product. I have used it for 8 years.
Date published: 2022-02-20
Rated 1 out of 5 by from Doesn't tell the cost upfront they waited until I had already filled a ton of info to tell me they bill one hundred dollars, then waited until after I agreed to tell me that it is 139 because they want to charge for filling tax return for Florida ( WE DONT HAVE AN INCOME TAX IN FL!!!) then I deleted FL from the return, then it was one hundred plus thirty nine because 'you chose to pay without taking out your wallet by using the pay with return! had they said it in advance instead of after the fact I would have spent the five minutes it takes to use my card and avoid spending an extra unnecessary 39 dollars for 5 minutes of convenience! I will not be using their error prone auto fill from robin hood system either, I had to manually fill almost everything by hand.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax is amazing It’s was easy to use and when it got difficult they’re were agent’s ready to help.
Date published: 2022-02-20
Rated 5 out of 5 by from It’s was great and they help me a lot They help me and he girl was great and really patience
Date published: 2022-02-20
Rated 2 out of 5 by from Turbo tax needs some better programming The Georgia version of Turbo tax assumes that all businesses are in the film industry and attempts to force you to fill out an obscure Georgia motion picture/ film industry tax credit form or it will not allow you to e-file. It keeps asking you what is your Georgia Film industry tax credit number. What is sad about this is that the same bug was in their software last year and they have not fixed it yet. The state of Georgia some years back passed a tax credit law as an incentive to get the movie industry to the state. Most business are not movie makers but you can't Georgia e-file unless you have a Georgia film tax credit number because it will not accept your taxes but you can't complete this form because very few businesses have anything to do with movie making and are issued a film tax credit number. Hey turbo tax how about testing your software when you add another form.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax works great Michael - tax expert was fantastic. He helped me with complicated state allocations and deductions.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! The tax pros were very helpful and the TurboTax platform was very user friendly. I love the import options.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Works Great Easy to use. Nicely walks you right through the process.
Date published: 2022-02-20
Rated 5 out of 5 by from turbo is awesome it was super easy and very easy to understand. thank you so much
Date published: 2022-02-20
Rated 5 out of 5 by from turbo tax easy peasy i have used another software for years and now i wish id tried out turbo tax it was easy and fast. thank you
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13117
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing and easy I love using this product. I have used it for 8 years.
Date published: 2022-02-20
Rated 1 out of 5 by from Doesn't tell the cost upfront they waited until I had already filled a ton of info to tell me they bill one hundred dollars, then waited until after I agreed to tell me that it is 139 because they want to charge for filling tax return for Florida ( WE DONT HAVE AN INCOME TAX IN FL!!!) then I deleted FL from the return, then it was one hundred plus thirty nine because 'you chose to pay without taking out your wallet by using the pay with return! had they said it in advance instead of after the fact I would have spent the five minutes it takes to use my card and avoid spending an extra unnecessary 39 dollars for 5 minutes of convenience! I will not be using their error prone auto fill from robin hood system either, I had to manually fill almost everything by hand.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax is amazing It’s was easy to use and when it got difficult they’re were agent’s ready to help.
Date published: 2022-02-20
Rated 5 out of 5 by from It’s was great and they help me a lot They help me and he girl was great and really patience
Date published: 2022-02-20
Rated 2 out of 5 by from Turbo tax needs some better programming The Georgia version of Turbo tax assumes that all businesses are in the film industry and attempts to force you to fill out an obscure Georgia motion picture/ film industry tax credit form or it will not allow you to e-file. It keeps asking you what is your Georgia Film industry tax credit number. What is sad about this is that the same bug was in their software last year and they have not fixed it yet. The state of Georgia some years back passed a tax credit law as an incentive to get the movie industry to the state. Most business are not movie makers but you can't Georgia e-file unless you have a Georgia film tax credit number because it will not accept your taxes but you can't complete this form because very few businesses have anything to do with movie making and are issued a film tax credit number. Hey turbo tax how about testing your software when you add another form.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax works great Michael - tax expert was fantastic. He helped me with complicated state allocations and deductions.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! The tax pros were very helpful and the TurboTax platform was very user friendly. I love the import options.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Works Great Easy to use. Nicely walks you right through the process.
Date published: 2022-02-20
Rated 5 out of 5 by from turbo is awesome it was super easy and very easy to understand. thank you so much
Date published: 2022-02-20
Rated 5 out of 5 by from turbo tax easy peasy i have used another software for years and now i wish id tried out turbo tax it was easy and fast. thank you
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13117