TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I've been using Turbo Tax for 5+ years! Love it! Love the simplicity and convenience. I have never had a bad experience.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax is Simple and easy It was very simple to navigate. I didn't use the live support bc I had a simple tax return. Turbo Tax is at the top. service was great!
Date published: 2023-02-15
Rated 4 out of 5 by from Worked good Everything went pretty well . Taxes done by computer and step by step. Helpful
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is the Bomb.cm I've been using turbotax for seven years and have had great success every time! Over the years I've even consulted with other tax preparers and TurboTax has always given me the most money back, and is so simple. I highly recommend!
Date published: 2023-02-15
Rated 5 out of 5 by from easy to file Good Company Easy to file with Turbo Tax Satisfied customer
Date published: 2023-02-15
Rated 5 out of 5 by from Fastest & Easiest Way To Do My Taxes!!!!! Superhelpful customer service staff & tax experts made this process easy as pie
Date published: 2023-02-15
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is the easiest way to file my taxes and free! I will always use Turbo Tax!
Date published: 2023-02-15
Rated 4 out of 5 by from simple and easy to use I have been using turbotax for almost 20 years - with the exception of one year going to H&R Block. I wanted to make sure that what I was doing myself was correct and have my information "double checked". After using an in-person service, with the same process/results, I was more confident with using TurboTax knowing it was done correctly each year. The only downside is that it's no longer free to file. And there is an additional $39 processing fee along with the TurboTax fee. It used to be completely free which was my main reason for using for so long. It's simple and convenient and typically done within an hour. I like that they ask questions and double check your info throughout the process. The "learn more" links and guides are helpful to make sure I understand what's being asked, know if something is relevant or applicable to me and boosts my confidence in my data entry.
Date published: 2023-02-15
Rated 1 out of 5 by from Bad-They took $117.00 out of my $203.00 refund. They took $117.00 out of my $203.00 refund. What literally is the point of this if you take the money back.
Date published: 2023-02-15
Rated 5 out of 5 by from Retired Outstanding Customer service was great I would recommend to anybody
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13108
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've been using Turbo Tax for 5+ years! Love it! Love the simplicity and convenience. I have never had a bad experience.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax is Simple and easy It was very simple to navigate. I didn't use the live support bc I had a simple tax return. Turbo Tax is at the top. service was great!
Date published: 2023-02-15
Rated 4 out of 5 by from Worked good Everything went pretty well . Taxes done by computer and step by step. Helpful
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is the Bomb.cm I've been using turbotax for seven years and have had great success every time! Over the years I've even consulted with other tax preparers and TurboTax has always given me the most money back, and is so simple. I highly recommend!
Date published: 2023-02-15
Rated 5 out of 5 by from easy to file Good Company Easy to file with Turbo Tax Satisfied customer
Date published: 2023-02-15
Rated 5 out of 5 by from Fastest & Easiest Way To Do My Taxes!!!!! Superhelpful customer service staff & tax experts made this process easy as pie
Date published: 2023-02-15
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is the easiest way to file my taxes and free! I will always use Turbo Tax!
Date published: 2023-02-15
Rated 4 out of 5 by from simple and easy to use I have been using turbotax for almost 20 years - with the exception of one year going to H&R Block. I wanted to make sure that what I was doing myself was correct and have my information "double checked". After using an in-person service, with the same process/results, I was more confident with using TurboTax knowing it was done correctly each year. The only downside is that it's no longer free to file. And there is an additional $39 processing fee along with the TurboTax fee. It used to be completely free which was my main reason for using for so long. It's simple and convenient and typically done within an hour. I like that they ask questions and double check your info throughout the process. The "learn more" links and guides are helpful to make sure I understand what's being asked, know if something is relevant or applicable to me and boosts my confidence in my data entry.
Date published: 2023-02-15
Rated 1 out of 5 by from Bad-They took $117.00 out of my $203.00 refund. They took $117.00 out of my $203.00 refund. What literally is the point of this if you take the money back.
Date published: 2023-02-15
Rated 5 out of 5 by from Retired Outstanding Customer service was great I would recommend to anybody
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13108