TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from deceitful but got the job done the software works and is intuitive - see what i did there? however, on purchase in the fine print the state efile isn't included. you either have to pay an additional 25$ or print and mail to avoid the charge. why not just be upfront about it, include the charge and avoid the suprise?
Date published: 2022-03-05
Rated 1 out of 5 by from State Tax was miserable State Tax came across NJ-DOP error which is hard to get by and had to select - File later by Mail. Hours of pain
Date published: 2022-03-05
Rated 5 out of 5 by from Love using TurboTax. Make doing taxes a breeze! My experience has been the same since 2008. Software is great and make doing our business taxes and my personal taxes a breeze!
Date published: 2022-03-05
Rated 5 out of 5 by from Great and Easy! Easy to use. Good explanation. Love the free chat feature.
Date published: 2022-03-05
Rated 5 out of 5 by from Thank The Baby Jesus!!!! Every year, I dread taxes. TurboTax makes it SOOOOO much easier! I couldn't imagine using any other Tax Service!!! They check EVERYTHING I enter, to make sure it's correct. If I make an error, they let me know! I Love TurboTax!!!
Date published: 2022-03-05
Rated 5 out of 5 by from Love Turbo Tax I have had several questions that I asked for clarifications, and they were very helpful on all accounts. They explained everything in terms I could understand and also gave me some things I needed to do for next year to help. THANK YOU!!!!
Date published: 2022-03-05
Rated 5 out of 5 by from Very easy to use! Explanations are very easy to understand. WEBSITE IS VERY EASY TO NAVIGATE THROUGH!!!!!
Date published: 2022-03-05
Rated 5 out of 5 by from turbotax is very great! turbotax is very fun and very nice and great people!
Date published: 2022-03-05
Rated 4 out of 5 by from Never been Free for me! The product works well. If you are old school and have done taxes using forms, the screens may drive you nuts with not being able to see the forms. Turbotax guides step by step and populates the necessary forms. I personally dislike the black-box approach and not being able to see what values are being put where on the respective forms. That being said, I have used the product for a number of years. The best feature is the pulling of 1099-INT and 1099-DIV documents from my advisor.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and will help you when needed. I have used turbo tax deluxe for over 10 years and have never had my tax return sent back or received paperwork from the IRS for follow-up! They make sure all area's that have a problem, are corrected before you send.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 13103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from deceitful but got the job done the software works and is intuitive - see what i did there? however, on purchase in the fine print the state efile isn't included. you either have to pay an additional 25$ or print and mail to avoid the charge. why not just be upfront about it, include the charge and avoid the suprise?
Date published: 2022-03-05
Rated 1 out of 5 by from State Tax was miserable State Tax came across NJ-DOP error which is hard to get by and had to select - File later by Mail. Hours of pain
Date published: 2022-03-05
Rated 5 out of 5 by from Love using TurboTax. Make doing taxes a breeze! My experience has been the same since 2008. Software is great and make doing our business taxes and my personal taxes a breeze!
Date published: 2022-03-05
Rated 5 out of 5 by from Great and Easy! Easy to use. Good explanation. Love the free chat feature.
Date published: 2022-03-05
Rated 5 out of 5 by from Thank The Baby Jesus!!!! Every year, I dread taxes. TurboTax makes it SOOOOO much easier! I couldn't imagine using any other Tax Service!!! They check EVERYTHING I enter, to make sure it's correct. If I make an error, they let me know! I Love TurboTax!!!
Date published: 2022-03-05
Rated 5 out of 5 by from Love Turbo Tax I have had several questions that I asked for clarifications, and they were very helpful on all accounts. They explained everything in terms I could understand and also gave me some things I needed to do for next year to help. THANK YOU!!!!
Date published: 2022-03-05
Rated 5 out of 5 by from Very easy to use! Explanations are very easy to understand. WEBSITE IS VERY EASY TO NAVIGATE THROUGH!!!!!
Date published: 2022-03-05
Rated 5 out of 5 by from turbotax is very great! turbotax is very fun and very nice and great people!
Date published: 2022-03-05
Rated 4 out of 5 by from Never been Free for me! The product works well. If you are old school and have done taxes using forms, the screens may drive you nuts with not being able to see the forms. Turbotax guides step by step and populates the necessary forms. I personally dislike the black-box approach and not being able to see what values are being put where on the respective forms. That being said, I have used the product for a number of years. The best feature is the pulling of 1099-INT and 1099-DIV documents from my advisor.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and will help you when needed. I have used turbo tax deluxe for over 10 years and have never had my tax return sent back or received paperwork from the IRS for follow-up! They make sure all area's that have a problem, are corrected before you send.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 13103