TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax is a good product Most of it easy to understand but had to go back a lot
Date published: 2021-05-15
Rated 4 out of 5 by from BEING MY FIRST TIME USING IT DIDN'T GO AS SMOOTHLY I CALLED 3X AND EACH TIME THE AGENT WAS VERY HELPFUL
Date published: 2021-05-15
Rated 5 out of 5 by from So much easier than I had feared I was kinda dreading it--so many weird things this year. Lived two places, had several (marginal) sources of income. But it went by in less than an hour and I got a nice refund. So happy.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax is easy to work with Instructions were straightforward and I had no need to consult expert
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy Takes some time but worth it. The peace of mind of not knowing something makes it worth the price
Date published: 2021-05-15
Rated 1 out of 5 by from Very Poor User Experience - I'm done! I have been using Turbo Tax Deluxe or Premier for more than a decade and I find it absolutely inexcusable that after paying a PREMIUM for so long that your "Tax Experts" are not available to users of the CD / Download version, and trying to call Intuit for assistance is USELESS. You have lost a customer!
Date published: 2021-05-15
Rated 5 out of 5 by from love it i have trusted turbotax for over 45 years. It has never let me down
Date published: 2021-05-15
Rated 5 out of 5 by from Great experience with turbo tax I always love doing my taxes, makes me feel like the expert. The live helper was great and very knowledgeable about the tax laws. Way cheaper than taking them to a tax preparer
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use and helpful when needed! I've always found Turbo Tax very easy to use. It helps built in for any questions I may have and I've appreciated that.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy You need to get rid of the step that takes us to Experion or whatever. It's confusing and not something I want to see.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is a good product Most of it easy to understand but had to go back a lot
Date published: 2021-05-15
Rated 4 out of 5 by from BEING MY FIRST TIME USING IT DIDN'T GO AS SMOOTHLY I CALLED 3X AND EACH TIME THE AGENT WAS VERY HELPFUL
Date published: 2021-05-15
Rated 5 out of 5 by from So much easier than I had feared I was kinda dreading it--so many weird things this year. Lived two places, had several (marginal) sources of income. But it went by in less than an hour and I got a nice refund. So happy.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax is easy to work with Instructions were straightforward and I had no need to consult expert
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy Takes some time but worth it. The peace of mind of not knowing something makes it worth the price
Date published: 2021-05-15
Rated 1 out of 5 by from Very Poor User Experience - I'm done! I have been using Turbo Tax Deluxe or Premier for more than a decade and I find it absolutely inexcusable that after paying a PREMIUM for so long that your "Tax Experts" are not available to users of the CD / Download version, and trying to call Intuit for assistance is USELESS. You have lost a customer!
Date published: 2021-05-15
Rated 5 out of 5 by from love it i have trusted turbotax for over 45 years. It has never let me down
Date published: 2021-05-15
Rated 5 out of 5 by from Great experience with turbo tax I always love doing my taxes, makes me feel like the expert. The live helper was great and very knowledgeable about the tax laws. Way cheaper than taking them to a tax preparer
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use and helpful when needed! I've always found Turbo Tax very easy to use. It helps built in for any questions I may have and I've appreciated that.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy You need to get rid of the step that takes us to Experion or whatever. It's confusing and not something I want to see.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1301