TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbotax Buisness Good program but full of annoying bugs in the program. Too many to report. Quality is going down over the years, but it is a complex process.
Date published: 2022-03-11
Rated 5 out of 5 by from Great tool Easy to use and thorough. Love the checking for things that don't look right.
Date published: 2022-03-11
Rated 5 out of 5 by from AWESOME It was a convenient method, especially during these covid days, and was easy to use.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use It is easy to figure out and helped me to understand what I was doing
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Service Barbara was excellent. I highly recommend TurboTax and especially thanks to Barbara's expertise and helpfulness
Date published: 2022-03-11
Rated 5 out of 5 by from It was Great! The service and chat/call assistant was perfect. thank you!!
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome Love turbo tax..they help you..and make sure everything is together
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to go through and a great way to file your own taxes.
Date published: 2022-03-11
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 12948
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax Buisness Good program but full of annoying bugs in the program. Too many to report. Quality is going down over the years, but it is a complex process.
Date published: 2022-03-11
Rated 5 out of 5 by from Great tool Easy to use and thorough. Love the checking for things that don't look right.
Date published: 2022-03-11
Rated 5 out of 5 by from AWESOME It was a convenient method, especially during these covid days, and was easy to use.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use It is easy to figure out and helped me to understand what I was doing
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Service Barbara was excellent. I highly recommend TurboTax and especially thanks to Barbara's expertise and helpfulness
Date published: 2022-03-11
Rated 5 out of 5 by from It was Great! The service and chat/call assistant was perfect. thank you!!
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome Love turbo tax..they help you..and make sure everything is together
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to go through and a great way to file your own taxes.
Date published: 2022-03-11
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 12948