TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Site, Easy to Use Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use. Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by from super convenient had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use! Turbo Tax keeps filing taxes simple & to the point
Date published: 2021-02-22
Rated 3 out of 5 by from Had problem e-filing Arkansas tax return There were a few places when TurboTax would hang up and would not let me complete the process. One problem involved the state return (Arkansas). I couldn't e-file state (Arkansas) return because one of the 1099-R forms had a problem. TurboTax would not identify the form, or tell me what the problem really was. I skipped it and now I will mail in the return. Arkansas will probably reject the return and I will have to figure it out myself.
Date published: 2021-02-22
Rated 2 out of 5 by from TOO MANY NEW FEES like daaang y'all. y'all scooped half my refund in fees.
Date published: 2021-02-22
Rated 5 out of 5 by from HIS GREAT AND PATIENT THIS WAS JUST A REVIEW AND THE REVIEW ME A FEW MORE DOLARS
Date published: 2021-02-22
Rated 4 out of 5 by from Use it every year TurboTax generally makes things pretty easy to handle. I tried looking at H&R Block and just found myself more confused there. One thing I do struggle with on TurboTax sometimes is I find myself getting blindsided with needing an upgrade because my tax situation changed and I go, "Ugh, there goes another $75." But at least I know that they'll catch anything that I may have messed up or not completed.
Date published: 2021-02-22
Rated 5 out of 5 by from super easy turbo tax is super easy to navigate. i love that you can save form and return at a later date along with being able to review everything,
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Rocks!! TurboTax has made filing my taxes such a breeze!! It is very thorough, but gets the job done quickly and efficiently.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12934
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Site, Easy to Use Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use. Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by from super convenient had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use! Turbo Tax keeps filing taxes simple & to the point
Date published: 2021-02-22
Rated 3 out of 5 by from Had problem e-filing Arkansas tax return There were a few places when TurboTax would hang up and would not let me complete the process. One problem involved the state return (Arkansas). I couldn't e-file state (Arkansas) return because one of the 1099-R forms had a problem. TurboTax would not identify the form, or tell me what the problem really was. I skipped it and now I will mail in the return. Arkansas will probably reject the return and I will have to figure it out myself.
Date published: 2021-02-22
Rated 2 out of 5 by from TOO MANY NEW FEES like daaang y'all. y'all scooped half my refund in fees.
Date published: 2021-02-22
Rated 5 out of 5 by from HIS GREAT AND PATIENT THIS WAS JUST A REVIEW AND THE REVIEW ME A FEW MORE DOLARS
Date published: 2021-02-22
Rated 4 out of 5 by from Use it every year TurboTax generally makes things pretty easy to handle. I tried looking at H&R Block and just found myself more confused there. One thing I do struggle with on TurboTax sometimes is I find myself getting blindsided with needing an upgrade because my tax situation changed and I go, "Ugh, there goes another $75." But at least I know that they'll catch anything that I may have messed up or not completed.
Date published: 2021-02-22
Rated 5 out of 5 by from super easy turbo tax is super easy to navigate. i love that you can save form and return at a later date along with being able to review everything,
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Rocks!! TurboTax has made filing my taxes such a breeze!! It is very thorough, but gets the job done quickly and efficiently.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12934