TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Couldn't do it without TurboTax I have used TurboTax for many years and I seriously could not do my taxes without it. Taxes are way too complicated, especially when you have unusual circumstances involved. TurboTax gets me through every time.
Date published: 2022-02-28
Rated 5 out of 5 by from Great way to do taxes It is easy to use. The help and learn features makes it easy to understand what you are doing each step of the way.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax The software was easy to use. Live help personnel were extremely helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was Awesome Quick and easy program! Simple to use and understand!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Live Help was Fantastic!! Lilia was extremely helpful. We worked for 50 minutes together to determine problem with 1099C and fix the issue. She was very patient and knowledgeable.
Date published: 2022-02-28
Rated 3 out of 5 by from IT DOES THE JOB It's a tax prep program, not something I get excited about. Credit Karma's free program switched to an app, so I opted to pay TT this year. I called with what should have been an easy question for the TT rep to answer, the call lasted 52 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing It makes everything super easy and straightforward.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome Was able to get the right information set and they made it very clear on the steps
Date published: 2022-02-28
Rated 3 out of 5 by from Disappointed missing Crypto transaction handling Generally it was a positive experience as it has been in previous years. However I was really disappointed that the download version I bought of TT Premier did not include the ability to include my Crypto currency transactions. The online version of Premier did include Crypto, but the desktop version didn't. I was able to start the return online and enter my Crypto transactions and complete my return on my PC version. It was a cumbersome process and should not have been required.
Date published: 2022-02-28
Rated 5 out of 5 by from Such An Easy Experience My mom is an accountant and used to to my taxes, since I changed over Turbo Tax has made the process so easy and found so many deductibles that I never knew I qualified for. So Easy to use!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Couldn't do it without TurboTax I have used TurboTax for many years and I seriously could not do my taxes without it. Taxes are way too complicated, especially when you have unusual circumstances involved. TurboTax gets me through every time.
Date published: 2022-02-28
Rated 5 out of 5 by from Great way to do taxes It is easy to use. The help and learn features makes it easy to understand what you are doing each step of the way.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax The software was easy to use. Live help personnel were extremely helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was Awesome Quick and easy program! Simple to use and understand!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Live Help was Fantastic!! Lilia was extremely helpful. We worked for 50 minutes together to determine problem with 1099C and fix the issue. She was very patient and knowledgeable.
Date published: 2022-02-28
Rated 3 out of 5 by from IT DOES THE JOB It's a tax prep program, not something I get excited about. Credit Karma's free program switched to an app, so I opted to pay TT this year. I called with what should have been an easy question for the TT rep to answer, the call lasted 52 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing It makes everything super easy and straightforward.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome Was able to get the right information set and they made it very clear on the steps
Date published: 2022-02-28
Rated 3 out of 5 by from Disappointed missing Crypto transaction handling Generally it was a positive experience as it has been in previous years. However I was really disappointed that the download version I bought of TT Premier did not include the ability to include my Crypto currency transactions. The online version of Premier did include Crypto, but the desktop version didn't. I was able to start the return online and enter my Crypto transactions and complete my return on my PC version. It was a cumbersome process and should not have been required.
Date published: 2022-02-28
Rated 5 out of 5 by from Such An Easy Experience My mom is an accountant and used to to my taxes, since I changed over Turbo Tax has made the process so easy and found so many deductibles that I never knew I qualified for. So Easy to use!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12934