TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Convenient and easy to use step by step procedures are easy to follow and they always ask you to double check your entries.
Date published: 2021-02-16
Rated 3 out of 5 by from Glitches this year I have used Turbo Tax for many years and been greatly satisfied. However, I experienced several glitches this year in following the easy-step process, forcing me to work directly on the forms and make corrections. For example, the automated process skipped right over the place where I should have been able to enter my 1098 info. I know they keep updating through the tax season, but this was more problematic than I was expecting.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is very usefull Relieves the stress of taxes. Having a small business can be stressful to figure out what you need to file but turbo tax walks you through everything.
Date published: 2021-02-16
Rated 1 out of 5 by from Hidden $45 fee. Tried to remove the option. You make it hard to remove the hidden fees. I chose the $40 option for both state and federal. The $45 fee was tacked on. I would need to start the whole process over to try to find where you plugged in this fee.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax is Easy Very easy, fast, explained how and what to get the most bang for my buck.
Date published: 2021-02-16
Rated 5 out of 5 by from Very Helpfull I have been using turbo Tax for the past 6 years and it has always been so easy and helpful than going into some office sitting there for hours and having someone else do my taxes for me. You can always connect to live advisor if you get stuck or there is something you dont understand or just need your basic help. I* have refereed many people here to a do it yourself simple file.
Date published: 2021-02-16
Rated 5 out of 5 by from A god sent while video chatting I was able to get my taxes done in no time
Date published: 2021-02-16
Rated 5 out of 5 by from Sale went very well...staff was very helpful in lo I've use Turbo Tax for several years now have been very satisfied each time. This year the whole process went very well. But, our Federal and State returns were rejected by the IRS for incorrect EIN/TIN's. Received a corrected 1099R for my military retirement EIN/TIN and verified VOYA's EIN/TIN through a phone call 02/16/2021. Made corrections and talked with Turbo Tax Advisor about these EIN/TIN numbers. She was very helpful and polite during our conversation. I refiled again through email 02/16/2021.
Date published: 2021-02-16
Rated 5 out of 5 by from Easy as Pie Turbo tax walked me through everything with a breeze. A lot cheaper than H&R Block.
Date published: 2021-02-16
Rated 5 out of 5 by from SUPER SIMPLE! WE have used TurboTax for the last 6 years or so. Each time it is easy and painless. We would recommend it to anyone filing a standard tax return.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12899
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Convenient and easy to use step by step procedures are easy to follow and they always ask you to double check your entries.
Date published: 2021-02-16
Rated 3 out of 5 by from Glitches this year I have used Turbo Tax for many years and been greatly satisfied. However, I experienced several glitches this year in following the easy-step process, forcing me to work directly on the forms and make corrections. For example, the automated process skipped right over the place where I should have been able to enter my 1098 info. I know they keep updating through the tax season, but this was more problematic than I was expecting.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is very usefull Relieves the stress of taxes. Having a small business can be stressful to figure out what you need to file but turbo tax walks you through everything.
Date published: 2021-02-16
Rated 1 out of 5 by from Hidden $45 fee. Tried to remove the option. You make it hard to remove the hidden fees. I chose the $40 option for both state and federal. The $45 fee was tacked on. I would need to start the whole process over to try to find where you plugged in this fee.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax is Easy Very easy, fast, explained how and what to get the most bang for my buck.
Date published: 2021-02-16
Rated 5 out of 5 by from Very Helpfull I have been using turbo Tax for the past 6 years and it has always been so easy and helpful than going into some office sitting there for hours and having someone else do my taxes for me. You can always connect to live advisor if you get stuck or there is something you dont understand or just need your basic help. I* have refereed many people here to a do it yourself simple file.
Date published: 2021-02-16
Rated 5 out of 5 by from A god sent while video chatting I was able to get my taxes done in no time
Date published: 2021-02-16
Rated 5 out of 5 by from Sale went very well...staff was very helpful in lo I've use Turbo Tax for several years now have been very satisfied each time. This year the whole process went very well. But, our Federal and State returns were rejected by the IRS for incorrect EIN/TIN's. Received a corrected 1099R for my military retirement EIN/TIN and verified VOYA's EIN/TIN through a phone call 02/16/2021. Made corrections and talked with Turbo Tax Advisor about these EIN/TIN numbers. She was very helpful and polite during our conversation. I refiled again through email 02/16/2021.
Date published: 2021-02-16
Rated 5 out of 5 by from Easy as Pie Turbo tax walked me through everything with a breeze. A lot cheaper than H&R Block.
Date published: 2021-02-16
Rated 5 out of 5 by from SUPER SIMPLE! WE have used TurboTax for the last 6 years or so. Each time it is easy and painless. We would recommend it to anyone filing a standard tax return.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12899