TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Super easy to use and helpful First time filing my taxes by myself and they made it easy and simple
Date published: 2021-02-22
Rated 4 out of 5 by from Made Easy As promoted, very easy to use. Walk through prompts, pacing, additional info available. Only issues were service quote of $40 not honored; it totaled $80 in the end. And constantly asked to upgrade to 'Max'.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Tax Filing First time preparing taxes as a new individual in the workforce
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax got me my stimulus and tax refund Turbo tax is amazing. They help me get back in my old account and get stimulus check and tax refund for free
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo Tax is a disappointment The program needs updated on each startup. Previous years did not required updating on each start. Incompatible with Win7 so every detail from prior return needed imported. Return was on a different machine so all transferwas by hand.
Date published: 2021-02-22
Rated 3 out of 5 by from Error on wash sale 1099-B The error messaging you are seeing with regard to the wash sale entries is a result of automatic rounding of the number imported from your broker or typed in by you. If the wash sale adjustment is $0.49 or less, then it is automatically rounded to zero. This type of rounding is allowed by the IRS. Unfortunately, zero is not a valid value for this field -- thus the error message. To resolve the issue, you can edit each individual transaction (although not from the screen in the review process) and delete the amount entered in the wash sale adjustment if it is $0.49 or less. This will clear the error message. To do this, you will need to revisit the input section for the Form 1099-B transactions. Use the following steps: On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner) This opens a box where you can type in “1099-B” and click the magnifying glass (or for CD/downloaded TurboTax, click Find) The search results will give you an option to “Jump to 1099-B” Click on the blue “Jump to 1099-B” link Click Edit beside the institution name Click Edit beside each transaction that contains a wash sale adjustment amount of $0.49 or less Delete the wash sale adjustment amount and click Done
Date published: 2021-02-22
Rated 5 out of 5 by from most help in many times HE WAS VERY HELPFULL AND KNOWLEDGEABLE AND GREAT TO WORK WITH
Date published: 2021-02-22
Rated 5 out of 5 by from Very Good Experience There was only one little hiccup regarding a mismatch between Turbo Tax and a 1099-INT and a blank field. I asked for a call back, which I received immediately. Spoke to Cameron who fixed my issue in less than a minute. I could not be more pleased! Also, I've been using TurboTax now for years. I am a very satisfied customer and recommend it to all.
Date published: 2021-02-22
Rated 4 out of 5 by from Trubo Tax Review Some things were confusing. When asked to make corrections there was not enough information explaining what changes I needed to make.
Date published: 2021-02-22
Rated 4 out of 5 by from turbo great easy to follow it not hard to follow the simple instructions
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12829
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy to use and helpful First time filing my taxes by myself and they made it easy and simple
Date published: 2021-02-22
Rated 4 out of 5 by from Made Easy As promoted, very easy to use. Walk through prompts, pacing, additional info available. Only issues were service quote of $40 not honored; it totaled $80 in the end. And constantly asked to upgrade to 'Max'.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Tax Filing First time preparing taxes as a new individual in the workforce
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax got me my stimulus and tax refund Turbo tax is amazing. They help me get back in my old account and get stimulus check and tax refund for free
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo Tax is a disappointment The program needs updated on each startup. Previous years did not required updating on each start. Incompatible with Win7 so every detail from prior return needed imported. Return was on a different machine so all transferwas by hand.
Date published: 2021-02-22
Rated 3 out of 5 by from Error on wash sale 1099-B The error messaging you are seeing with regard to the wash sale entries is a result of automatic rounding of the number imported from your broker or typed in by you. If the wash sale adjustment is $0.49 or less, then it is automatically rounded to zero. This type of rounding is allowed by the IRS. Unfortunately, zero is not a valid value for this field -- thus the error message. To resolve the issue, you can edit each individual transaction (although not from the screen in the review process) and delete the amount entered in the wash sale adjustment if it is $0.49 or less. This will clear the error message. To do this, you will need to revisit the input section for the Form 1099-B transactions. Use the following steps: On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner) This opens a box where you can type in “1099-B” and click the magnifying glass (or for CD/downloaded TurboTax, click Find) The search results will give you an option to “Jump to 1099-B” Click on the blue “Jump to 1099-B” link Click Edit beside the institution name Click Edit beside each transaction that contains a wash sale adjustment amount of $0.49 or less Delete the wash sale adjustment amount and click Done
Date published: 2021-02-22
Rated 5 out of 5 by from most help in many times HE WAS VERY HELPFULL AND KNOWLEDGEABLE AND GREAT TO WORK WITH
Date published: 2021-02-22
Rated 5 out of 5 by from Very Good Experience There was only one little hiccup regarding a mismatch between Turbo Tax and a 1099-INT and a blank field. I asked for a call back, which I received immediately. Spoke to Cameron who fixed my issue in less than a minute. I could not be more pleased! Also, I've been using TurboTax now for years. I am a very satisfied customer and recommend it to all.
Date published: 2021-02-22
Rated 4 out of 5 by from Trubo Tax Review Some things were confusing. When asked to make corrections there was not enough information explaining what changes I needed to make.
Date published: 2021-02-22
Rated 4 out of 5 by from turbo great easy to follow it not hard to follow the simple instructions
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12829