TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was a great, helpful and easy experience In my experience I needed no help from en expert. all the online prompts/instructions were exact. Good job TurboTax!
Date published: 2021-02-14
Rated 3 out of 5 by from turbo tax I did not like extra charge for state return, H&R didn't charge for state so I think I'll go back to H&R next year.
Date published: 2021-02-14
Rated 5 out of 5 by from EASY PEASY The process was simple and easy. very easy instructions to follow and input information
Date published: 2021-02-14
Rated 1 out of 5 by from Expensive, and Missed Things Don't waste your money... I paid for the extra assistance, and the tax reviewer missed a few key things...
Date published: 2021-02-14
Rated 4 out of 5 by from There was no free addition Kinda hard to navigate also did not talk to a representative but got charged an extra 40 dollars 70 dollars deducted from my refund :( .
Date published: 2021-02-14
Rated 5 out of 5 by from User Friendly My sister has been using TurboTax for 5years and this year I decided to join in the fun. She stayed beside me to walk me through the process. Needless to say this is a very easy, understandable software. I actually enjoyed doing my taxes, I did not have to wait in line, I did not have to go out in this nasty weather and talk about social distancing. Would definitely recommend.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax was easy to use I found Turbo Tax to be simple to use and the Tax Expert assistance beneficial.
Date published: 2021-02-14
Rated 4 out of 5 by from Good with issues Why keep asking me about old W2's from the prior year when I already updated my information to indicate I didn't even work for that company at all for the tax year? Really makes a decently smooth experience become really irritating.
Date published: 2021-02-14
Rated 5 out of 5 by from Great service Great experience. I use TurboTax every year and have never had a problem.
Date published: 2021-02-14
Rated 5 out of 5 by from turbo tax is great very simple and easy to navigate. All the help and tools you need!
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 12794
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was a great, helpful and easy experience In my experience I needed no help from en expert. all the online prompts/instructions were exact. Good job TurboTax!
Date published: 2021-02-14
Rated 3 out of 5 by from turbo tax I did not like extra charge for state return, H&R didn't charge for state so I think I'll go back to H&R next year.
Date published: 2021-02-14
Rated 5 out of 5 by from EASY PEASY The process was simple and easy. very easy instructions to follow and input information
Date published: 2021-02-14
Rated 1 out of 5 by from Expensive, and Missed Things Don't waste your money... I paid for the extra assistance, and the tax reviewer missed a few key things...
Date published: 2021-02-14
Rated 4 out of 5 by from There was no free addition Kinda hard to navigate also did not talk to a representative but got charged an extra 40 dollars 70 dollars deducted from my refund :( .
Date published: 2021-02-14
Rated 5 out of 5 by from User Friendly My sister has been using TurboTax for 5years and this year I decided to join in the fun. She stayed beside me to walk me through the process. Needless to say this is a very easy, understandable software. I actually enjoyed doing my taxes, I did not have to wait in line, I did not have to go out in this nasty weather and talk about social distancing. Would definitely recommend.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax was easy to use I found Turbo Tax to be simple to use and the Tax Expert assistance beneficial.
Date published: 2021-02-14
Rated 4 out of 5 by from Good with issues Why keep asking me about old W2's from the prior year when I already updated my information to indicate I didn't even work for that company at all for the tax year? Really makes a decently smooth experience become really irritating.
Date published: 2021-02-14
Rated 5 out of 5 by from Great service Great experience. I use TurboTax every year and have never had a problem.
Date published: 2021-02-14
Rated 5 out of 5 by from turbo tax is great very simple and easy to navigate. All the help and tools you need!
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 12794