TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Daly007 from
Ease of Use
It was easy to use. The step by step guided pathway was incredible.
Date published: 2023-03-15
Rated 5 out of 5 by
Floyd18 from
Turbo Tax made filing very easy
Filing was easy with step-by-step helps and questions.
Date published: 2023-03-15
Rated 4 out of 5 by
JeanR2009 from
Turbotax is wonderful
It was a big pleasure for me using Turbotax this year to file my tax by myself, for the first time ,I don't have no complaint , the experience was wonderful and the experts was magnific,.
Date published: 2023-03-15
Rated 2 out of 5 by
Beth B from
Software Changes
I have used TurboTax for years but the changes this year are not fair. I had to upgrade a level for a form that was standard in the deluxe level. And the upgrade charge to next level was double. Might be last year of using this software.
Date published: 2023-03-15
Rated 4 out of 5 by
Mel1970Goat from
TurboTax is almost great
Other than not providing online help on determining the professional activity codes for businesses you operate (had to go to Instructions for Schedule C), the software worked fine. What really bugs me is the extra fee TurboTax tries to charge for deducting the $25 fee for filling the state return. You can either use your credit card and pay nothing extra, or they will gladly deduct another $40 from your refund to take the $25 fee. Ridiculous!!
Date published: 2023-03-15
Rated 2 out of 5 by
M0192384 from
Tired of it
Prices just keep going up. Will look for other options next year before deciding whether to use again
Date published: 2023-03-15
Rated 5 out of 5 by
JayDme from
turbo Tax live is AMAZING!
Barbara from Turbo Tax Live Full Service went above and beyond to get my full refund.
Date published: 2023-03-15
Rated 2 out of 5 by
null from
Too expensive now
it is super expensive now. Last year I pay way less than today. NOT Using it again
Date published: 2023-03-15
Rated 5 out of 5 by
Hollybell indiana from
Awesome
Fast and easy great products easy refund thank you
Date published: 2023-03-15
Rated 2 out of 5 by
Wrong Share Qtys from
TurboTax Business 2022 - Poor Technical Support
We've used TurboTax Business and Turbo Tax Home & Business for 20 years. This year I made a mistake entering the quantity of year end shares in our S-Corp in TurboTax Business 2022. As such, there was a difference between the start of the year quantity of shares and the end of the year quantity of shares on the K-1. I searched TurboTax Business 2022 for ways to correct the incorrect year end quantity to no avail. I searched TurboTax online community to no avail. I contacted TurboTax technical support. I spent 75 minutes on the phone, the majority of that time on hold with a service rep that didn't know how to change the end of the year share quantity. The service rep supervisor gave me the number for IRS Business line as the next level of tech support. It was extremely frustrating. I had to submit the return with the incorrect share information because I was out of time with the filing deadline of March 15.
All TurboTax® Offerings Reviews - Page 1276
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Daly007 from
Ease of Use
It was easy to use. The step by step guided pathway was incredible.
Date published: 2023-03-15
Rated 5 out of 5 by
Floyd18 from
Turbo Tax made filing very easy
Filing was easy with step-by-step helps and questions.
Date published: 2023-03-15
Rated 4 out of 5 by
JeanR2009 from
Turbotax is wonderful
It was a big pleasure for me using Turbotax this year to file my tax by myself, for the first time ,I don't have no complaint , the experience was wonderful and the experts was magnific,.
Date published: 2023-03-15
Rated 2 out of 5 by
Beth B from
Software Changes
I have used TurboTax for years but the changes this year are not fair. I had to upgrade a level for a form that was standard in the deluxe level. And the upgrade charge to next level was double. Might be last year of using this software.
Date published: 2023-03-15
Rated 4 out of 5 by
Mel1970Goat from
TurboTax is almost great
Other than not providing online help on determining the professional activity codes for businesses you operate (had to go to Instructions for Schedule C), the software worked fine. What really bugs me is the extra fee TurboTax tries to charge for deducting the $25 fee for filling the state return. You can either use your credit card and pay nothing extra, or they will gladly deduct another $40 from your refund to take the $25 fee. Ridiculous!!
Date published: 2023-03-15
Rated 2 out of 5 by
M0192384 from
Tired of it
Prices just keep going up. Will look for other options next year before deciding whether to use again
Date published: 2023-03-15
Rated 5 out of 5 by
JayDme from
turbo Tax live is AMAZING!
Barbara from Turbo Tax Live Full Service went above and beyond to get my full refund.
Date published: 2023-03-15
Rated 2 out of 5 by
null from
Too expensive now
it is super expensive now. Last year I pay way less than today. NOT Using it again
Date published: 2023-03-15
Rated 5 out of 5 by
Hollybell indiana from
Awesome
Fast and easy great products easy refund thank you
Date published: 2023-03-15
Rated 2 out of 5 by
Wrong Share Qtys from
TurboTax Business 2022 - Poor Technical Support
We've used TurboTax Business and Turbo Tax Home & Business for 20 years. This year I made a mistake entering the quantity of year end shares in our S-Corp in TurboTax Business 2022. As such, there was a difference between the start of the year quantity of shares and the end of the year quantity of shares on the K-1. I searched TurboTax Business 2022 for ways to correct the incorrect year end quantity to no avail. I searched TurboTax online community to no avail. I contacted TurboTax technical support. I spent 75 minutes on the phone, the majority of that time on hold with a service rep that didn't know how to change the end of the year share quantity. The service rep supervisor gave me the number for IRS Business line as the next level of tech support. It was extremely frustrating. I had to submit the return with the incorrect share information because I was out of time with the filing deadline of March 15.
All TurboTax® Offerings Reviews - Page 1276
Date published: 2023-03-15