TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy, free, informative help summaries Easy, free, informative help summaries, and fast (because my tax return was too simple).
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome and Easy Very quick and helpful and very accessible to the public
Date published: 2022-02-15
Rated 5 out of 5 by from First experience w/Turbo Tax It was fairly simple and easy. I only had one question which was answered very quickly via chat & a very pleasant phone call from agent Sonja. She was very patient, personable, and professional.
Date published: 2022-02-15
Rated 5 out of 5 by from SO easy to use and checks for red flags We love using Turbo Tax! We have found the checks they do for mistakes to be incredibly helpful and when we have had to contact an agent with questions, they have been pretty helpful in answering our questions.
Date published: 2022-02-15
Rated 5 out of 5 by from it means i dont have to do the hard parts turbo tax always has the information and ease of use that im in need of
Date published: 2022-02-15
Rated 5 out of 5 by from TURBOTAX IS AMAZING ITS EASY AND HELPS ME FIND ON HOW AND WHERE I CAN FIND THE RIGHT NUMBERS TO FILE MY TAX
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax 4 Ever! Turbo Tax never seizes to amaze me. 5 years doing my tax refund with Turbo Tax and I always get back a good amount back. I always purchase all the benefits Turbo Tax because its worth it. Turbo Tax has your back against audits! Highly recommend TT!
Date published: 2022-02-15
Rated 4 out of 5 by from It was useful I liked how it helped me navigate through the forms and it is well set up.The support people are ready to help. I was frustrated that they were not upfront about the processing fee. I didn't know about the $39 fee until the last moment.I thought I was going to pay $39 total for both federal and state. I paid $39 for a processing fee, and $39 for the federal return, and then $49 for the state return. It was a total of $127. It would have been nice to know right away. Still a useful service.
Date published: 2022-02-15
Rated 5 out of 5 by from Thankful for Turbo Tax ! I've been using turbo tax since I found out I had to file my own taxes as a young adult. I'm very thankful it is simple, easy, and inexpensive. Great for all ages and stages of life !
Date published: 2022-02-15
Rated 4 out of 5 by from good but didn't tell you of hidden fees good software. got more then i thought. for most services good but hidden fees.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12723
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, free, informative help summaries Easy, free, informative help summaries, and fast (because my tax return was too simple).
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome and Easy Very quick and helpful and very accessible to the public
Date published: 2022-02-15
Rated 5 out of 5 by from First experience w/Turbo Tax It was fairly simple and easy. I only had one question which was answered very quickly via chat & a very pleasant phone call from agent Sonja. She was very patient, personable, and professional.
Date published: 2022-02-15
Rated 5 out of 5 by from SO easy to use and checks for red flags We love using Turbo Tax! We have found the checks they do for mistakes to be incredibly helpful and when we have had to contact an agent with questions, they have been pretty helpful in answering our questions.
Date published: 2022-02-15
Rated 5 out of 5 by from it means i dont have to do the hard parts turbo tax always has the information and ease of use that im in need of
Date published: 2022-02-15
Rated 5 out of 5 by from TURBOTAX IS AMAZING ITS EASY AND HELPS ME FIND ON HOW AND WHERE I CAN FIND THE RIGHT NUMBERS TO FILE MY TAX
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax 4 Ever! Turbo Tax never seizes to amaze me. 5 years doing my tax refund with Turbo Tax and I always get back a good amount back. I always purchase all the benefits Turbo Tax because its worth it. Turbo Tax has your back against audits! Highly recommend TT!
Date published: 2022-02-15
Rated 4 out of 5 by from It was useful I liked how it helped me navigate through the forms and it is well set up.The support people are ready to help. I was frustrated that they were not upfront about the processing fee. I didn't know about the $39 fee until the last moment.I thought I was going to pay $39 total for both federal and state. I paid $39 for a processing fee, and $39 for the federal return, and then $49 for the state return. It was a total of $127. It would have been nice to know right away. Still a useful service.
Date published: 2022-02-15
Rated 5 out of 5 by from Thankful for Turbo Tax ! I've been using turbo tax since I found out I had to file my own taxes as a young adult. I'm very thankful it is simple, easy, and inexpensive. Great for all ages and stages of life !
Date published: 2022-02-15
Rated 4 out of 5 by from good but didn't tell you of hidden fees good software. got more then i thought. for most services good but hidden fees.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12723