TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Still a good software despite going down a notch After 20 years of using Turbo Tax, it is still worth the money. This latest 2022 online version took one step forward and two steps back with its newer automation. I uploaded PDF files for the first time. Upon reviewing my return the software did not transfer the PDF data 100% accurately. For example I had a wrong state in one document and therefore it didn't like the Zip Code. This happened with multiple tax forms. After spending about two to three hours over two days and getting to the point of reviewing for accuracy, I had to delete a few sections of my income and manually put in W-2 and 1099 data. Then it worked. Also as a military serving abroad, the third party agreements and associated review of my return would not take my APO address, then it wasn't clear if I could use my home of record. So I switched payment method to using a credit card, which eliminated that hiccup in the filing process. These issues cost me about an extra hour and a half to figure out. Given manual math I had to two to convert foreign currency expenses on mortgages, I was happy I didn;t have to do the whole return from scratch. Next year, i will just input forms manually and play it safe, and store my currency conversion math work in case I have to redo from scratch. Twenty years of smooth sailing but a bit of rough seas this year using Turbo Tax. Still the best for the money and besides the aforementioned, very iintuitive.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Very easy to input data. Used an accounting firm last year, this was much cheaper.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Home and Business is very good. Love Turbo Tax, have used it for years., will use it again next year.
Date published: 2023-02-18
Rated 4 out of 5 by from Good way to get taxes done Overall, a fast and convenient way to do taxes. I had some minor issues with importing 1099 and similar forms from my brokerage company (put erroneous information into some of the boxes that was hard to correct).
Date published: 2023-02-18
Rated 5 out of 5 by from 3RD YEAR WORKING WITH TURBO TAX 3RD YEAR USIMG TURBO TAX, ENJOY USING THE SERVICE AGAIN.
Date published: 2023-02-18
Rated 3 out of 5 by from Hate that they charge you for state filing "free state" only means that you get the software to figure it out, not that they'll file it for you! Save your money and print it out and go to the state and file yourself. I don't love Turbo tax as my taxes get more complex, but it works for the most part!
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax to many pages to click through The program does as advertised. though you should consider putting more on a page as clicking through the numerous continue screens and new pages that just show animation isn't needed. make the program more bare bones.
Date published: 2023-02-18
Rated 5 out of 5 by from We love TurboTax! Turbo Tax is great! They make filing our taxes extremely easy and it's a super quick process. I'm no expert, but even I feel confident filing while using their services! This is our third year using them and I will continue using them every year!
Date published: 2023-02-18
Rated 5 out of 5 by from Good Good. made my life easier and made my taxes quick to do.
Date published: 2023-02-18
Rated 5 out of 5 by from I love turbo tax and they are always very helpful They have always been a great help thank you and always help me out
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12579
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still a good software despite going down a notch After 20 years of using Turbo Tax, it is still worth the money. This latest 2022 online version took one step forward and two steps back with its newer automation. I uploaded PDF files for the first time. Upon reviewing my return the software did not transfer the PDF data 100% accurately. For example I had a wrong state in one document and therefore it didn't like the Zip Code. This happened with multiple tax forms. After spending about two to three hours over two days and getting to the point of reviewing for accuracy, I had to delete a few sections of my income and manually put in W-2 and 1099 data. Then it worked. Also as a military serving abroad, the third party agreements and associated review of my return would not take my APO address, then it wasn't clear if I could use my home of record. So I switched payment method to using a credit card, which eliminated that hiccup in the filing process. These issues cost me about an extra hour and a half to figure out. Given manual math I had to two to convert foreign currency expenses on mortgages, I was happy I didn;t have to do the whole return from scratch. Next year, i will just input forms manually and play it safe, and store my currency conversion math work in case I have to redo from scratch. Twenty years of smooth sailing but a bit of rough seas this year using Turbo Tax. Still the best for the money and besides the aforementioned, very iintuitive.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Very easy to input data. Used an accounting firm last year, this was much cheaper.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Home and Business is very good. Love Turbo Tax, have used it for years., will use it again next year.
Date published: 2023-02-18
Rated 4 out of 5 by from Good way to get taxes done Overall, a fast and convenient way to do taxes. I had some minor issues with importing 1099 and similar forms from my brokerage company (put erroneous information into some of the boxes that was hard to correct).
Date published: 2023-02-18
Rated 5 out of 5 by from 3RD YEAR WORKING WITH TURBO TAX 3RD YEAR USIMG TURBO TAX, ENJOY USING THE SERVICE AGAIN.
Date published: 2023-02-18
Rated 3 out of 5 by from Hate that they charge you for state filing "free state" only means that you get the software to figure it out, not that they'll file it for you! Save your money and print it out and go to the state and file yourself. I don't love Turbo tax as my taxes get more complex, but it works for the most part!
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax to many pages to click through The program does as advertised. though you should consider putting more on a page as clicking through the numerous continue screens and new pages that just show animation isn't needed. make the program more bare bones.
Date published: 2023-02-18
Rated 5 out of 5 by from We love TurboTax! Turbo Tax is great! They make filing our taxes extremely easy and it's a super quick process. I'm no expert, but even I feel confident filing while using their services! This is our third year using them and I will continue using them every year!
Date published: 2023-02-18
Rated 5 out of 5 by from Good Good. made my life easier and made my taxes quick to do.
Date published: 2023-02-18
Rated 5 out of 5 by from I love turbo tax and they are always very helpful They have always been a great help thank you and always help me out
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12579