TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Not satisfied with Turbo Tax I paid for a live review and he was no help at all. They charged me to $50 to file a State return when I had no State taxes If you have a simple return, don’t choose the review.
Date published: 2021-02-23
Rated 1 out of 5 by from charging people to enter their own infor is.. trash. yall really out here charging people to put their own info AND then charging them AGAIN for the option to pay with THEIR OWN TAX REFUND is ridiculous. ill be taking my business else where after 8yrs of using you.
Date published: 2021-02-23
Rated 5 out of 5 by from so easy and helpful This was so easy and could answer all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from awesome easy .... will use forever and again. first time filler.
Date published: 2021-02-23
Rated 5 out of 5 by from SO EASY!!! Loved having someone hold my hand through the process. Give me a feeling of comfort in an uncomfortable situation like taxes1
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is an awesome product! I think Turbo Tax is just a fantastic product because the software is well written, it includes annual updates in a way that anyone can understand, and it is fun to use. Each section includes all of the information required, the solutions are quick and easy, and the sequencing is structured beautifully. I have been a customer for nine years now and will not go anywhere else. I always look forward to using this software product. Payment options are quick and easy at the conclusion. If you need help, assistance is readily available. I really like the callback feature if you need an answer to a question that you cannot find through the interactive search feature. Please keep up the great work, along with hiring the "right " people to engage with customers over the phone. Turbo Tax is just the best! Thank you for being so awesome!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome easy and fast. It can be overwhelming to file taxes, and the step by step walkthrough makes it easy to stop and start
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is like a dream come true It was quick, easy, informative, and very user friendly
Date published: 2021-02-23
Rated 4 out of 5 by from Great Product Having worked at CPA firms for over 30 years as a full charge bookkeeper and tax preparer I was a little worried about using TurboTax for our semi-complex tax returns. Other than getting use to not being able to view the tax forms until they were finalized I found that TurboTax allowed me to prepare accurate tax returns and maximize all of our available tax credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great great. easy,! recommend this to anyone out there. $
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12532
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not satisfied with Turbo Tax I paid for a live review and he was no help at all. They charged me to $50 to file a State return when I had no State taxes If you have a simple return, don’t choose the review.
Date published: 2021-02-23
Rated 1 out of 5 by from charging people to enter their own infor is.. trash. yall really out here charging people to put their own info AND then charging them AGAIN for the option to pay with THEIR OWN TAX REFUND is ridiculous. ill be taking my business else where after 8yrs of using you.
Date published: 2021-02-23
Rated 5 out of 5 by from so easy and helpful This was so easy and could answer all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from awesome easy .... will use forever and again. first time filler.
Date published: 2021-02-23
Rated 5 out of 5 by from SO EASY!!! Loved having someone hold my hand through the process. Give me a feeling of comfort in an uncomfortable situation like taxes1
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is an awesome product! I think Turbo Tax is just a fantastic product because the software is well written, it includes annual updates in a way that anyone can understand, and it is fun to use. Each section includes all of the information required, the solutions are quick and easy, and the sequencing is structured beautifully. I have been a customer for nine years now and will not go anywhere else. I always look forward to using this software product. Payment options are quick and easy at the conclusion. If you need help, assistance is readily available. I really like the callback feature if you need an answer to a question that you cannot find through the interactive search feature. Please keep up the great work, along with hiring the "right " people to engage with customers over the phone. Turbo Tax is just the best! Thank you for being so awesome!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome easy and fast. It can be overwhelming to file taxes, and the step by step walkthrough makes it easy to stop and start
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is like a dream come true It was quick, easy, informative, and very user friendly
Date published: 2021-02-23
Rated 4 out of 5 by from Great Product Having worked at CPA firms for over 30 years as a full charge bookkeeper and tax preparer I was a little worried about using TurboTax for our semi-complex tax returns. Other than getting use to not being able to view the tax forms until they were finalized I found that TurboTax allowed me to prepare accurate tax returns and maximize all of our available tax credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great great. easy,! recommend this to anyone out there. $
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12532