TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from AZCHUA I did NOT like the fact that I was forced to EFILE my return rather being able to print and mail it myself. The better be worth it. Additionally, making the body of the text larger than the windows provided for the various Terms and Conditions implies deception
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Great! I've used Turbo Tax since 2005 now so I really don't have to say much more than that. In my case with a farm, and a side business, and a regular job, and kids growing up, and all the changes in deductions and credits over that many years, its really nice that Turbo Tax remembers everything from the past and you see last years entries next to this years to help you keep things inline.
Date published: 2023-02-18
Rated 3 out of 5 by from not recommend I don't understand why we had to pay half of our refund to Turbo Tax just to add "one" more number (IRA contribution) to the form. unbelievable
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is the only way. Easy to file, help from staff and assistants were amazing made it super easy to get my money back.
Date published: 2023-02-18
Rated 1 out of 5 by from Worst company in the world I hate this company. They are the only reason that we have to file our taxes. Corruption at its finest
Date published: 2023-02-18
Rated 5 out of 5 by from Great Fast.................................................................................................................
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax live help is amazing Filling the taxes for the first time, I had several queries regarding terms and what to consider/ not consider. Getting help from a person over the phone while understanding different terminologies and what to fill was very helpful. It gave me confidence that what ever I am filling is correct and helped me maximize my tax return.
Date published: 2023-02-18
Rated 3 out of 5 by from Easy to use Takes you right through everything you need to report. Although It didn't let me view my tax returns when I was done or offer to let me download them. I tried to vied them and it said it may take a moment to bring them up but they never came up. I will go back in to see if I can get them. It didn't recognize any of my financial institutions but it was easy because they were in there from last year. I didn't have any success in taking a picture of my 1099s either but, it was easy putting the info myself
Date published: 2023-02-18
Rated 3 out of 5 by from A lot of issues with importing and paying to file I called numerous times with different issues and all but one live person was able to greatly assist me. On my last call I was really impressed that she was able to figure out why the system would not take my payment.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is very easy I was very apprehensive about doing my own taxes. I have had my credit union do my taxes the past 2 years and before that either Jackson Hewitt. My credit union decided not to do taxes anymore and I really did not want to go back to a tax preparer if I did not need to. My daughter-in-law used Turbo Tax and said it was very easy and fast. So that is why I used Turbo Tax. Very glad I did.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from AZCHUA I did NOT like the fact that I was forced to EFILE my return rather being able to print and mail it myself. The better be worth it. Additionally, making the body of the text larger than the windows provided for the various Terms and Conditions implies deception
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Great! I've used Turbo Tax since 2005 now so I really don't have to say much more than that. In my case with a farm, and a side business, and a regular job, and kids growing up, and all the changes in deductions and credits over that many years, its really nice that Turbo Tax remembers everything from the past and you see last years entries next to this years to help you keep things inline.
Date published: 2023-02-18
Rated 3 out of 5 by from not recommend I don't understand why we had to pay half of our refund to Turbo Tax just to add "one" more number (IRA contribution) to the form. unbelievable
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is the only way. Easy to file, help from staff and assistants were amazing made it super easy to get my money back.
Date published: 2023-02-18
Rated 1 out of 5 by from Worst company in the world I hate this company. They are the only reason that we have to file our taxes. Corruption at its finest
Date published: 2023-02-18
Rated 5 out of 5 by from Great Fast.................................................................................................................
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax live help is amazing Filling the taxes for the first time, I had several queries regarding terms and what to consider/ not consider. Getting help from a person over the phone while understanding different terminologies and what to fill was very helpful. It gave me confidence that what ever I am filling is correct and helped me maximize my tax return.
Date published: 2023-02-18
Rated 3 out of 5 by from Easy to use Takes you right through everything you need to report. Although It didn't let me view my tax returns when I was done or offer to let me download them. I tried to vied them and it said it may take a moment to bring them up but they never came up. I will go back in to see if I can get them. It didn't recognize any of my financial institutions but it was easy because they were in there from last year. I didn't have any success in taking a picture of my 1099s either but, it was easy putting the info myself
Date published: 2023-02-18
Rated 3 out of 5 by from A lot of issues with importing and paying to file I called numerous times with different issues and all but one live person was able to greatly assist me. On my last call I was really impressed that she was able to figure out why the system would not take my payment.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is very easy I was very apprehensive about doing my own taxes. I have had my credit union do my taxes the past 2 years and before that either Jackson Hewitt. My credit union decided not to do taxes anymore and I really did not want to go back to a tax preparer if I did not need to. My daughter-in-law used Turbo Tax and said it was very easy and fast. So that is why I used Turbo Tax. Very glad I did.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12422