TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax made filing easy I was very nervous to do my own taxes for the first time in many years. Turbo tax made it easy and when I struggled with something they had answers and explanations available and easy to understand.
Date published: 2023-02-17
Rated 5 out of 5 by from Helpful! The representative Marylin was super nice and helpful. She deserves a promotion. Some of the questions about moving to AZ and my stock trading were way too confusing and repetitive. Pricing was more than expected too.
Date published: 2023-02-17
Rated 5 out of 5 by from Love Turbo !!! Love turbo. Always on time and have the most advanced systems.
Date published: 2023-02-17
Rated 4 out of 5 by from Easy to use but costs more than advertised Very easy to enter all forms by pulling directly from banks etc. or uploading pdfs. Very difficult to downgrade to a less expensive product, and "partner discounts" don't work.
Date published: 2023-02-17
Rated 5 out of 5 by from Why would you anything else? TurboTax is even better this year. it imports old numbers, makes numerous suggestions and has turned a nightmare week of the old days into less than 1.5 hours of work
Date published: 2023-02-17
Rated 5 out of 5 by from Honestly so nice Chats are hit or miss sometimes, but today they seamless integration from a UX standpoint was really stellar. I knew it would be a screen share thing but it was simple to use and my chat assistant was really knowledgable. We were able to get my return fixed and filed! so easy!
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo is awesome! I was fast easy to understand! Turbo is the best way to great my tax's do.! See you again for TurboTax. 2023!
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is great Turbo tax was easy to use. Didn't take a lot of time to get the numbers entered.
Date published: 2023-02-17
Rated 5 out of 5 by from So easy to use! It was so easy to use! I love that it's available for free for simple returns!
Date published: 2023-02-17
Rated 3 out of 5 by from Keychain Login....Are you kidding me? We've used TurboTax for decades and have been extremely satisfied. However, this year we could not get started downloading our financial institution info because of the "keychain login password!". Every conceivable password entered. Started, restarted, repeated.......Looked online and several other customers experienced same frustration on their Mac's as well. We called customer service and a person would only answer our ? if we signed up for an additional $39 fee. Unsatisfactory!!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12367
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax made filing easy I was very nervous to do my own taxes for the first time in many years. Turbo tax made it easy and when I struggled with something they had answers and explanations available and easy to understand.
Date published: 2023-02-17
Rated 5 out of 5 by from Helpful! The representative Marylin was super nice and helpful. She deserves a promotion. Some of the questions about moving to AZ and my stock trading were way too confusing and repetitive. Pricing was more than expected too.
Date published: 2023-02-17
Rated 5 out of 5 by from Love Turbo !!! Love turbo. Always on time and have the most advanced systems.
Date published: 2023-02-17
Rated 4 out of 5 by from Easy to use but costs more than advertised Very easy to enter all forms by pulling directly from banks etc. or uploading pdfs. Very difficult to downgrade to a less expensive product, and "partner discounts" don't work.
Date published: 2023-02-17
Rated 5 out of 5 by from Why would you anything else? TurboTax is even better this year. it imports old numbers, makes numerous suggestions and has turned a nightmare week of the old days into less than 1.5 hours of work
Date published: 2023-02-17
Rated 5 out of 5 by from Honestly so nice Chats are hit or miss sometimes, but today they seamless integration from a UX standpoint was really stellar. I knew it would be a screen share thing but it was simple to use and my chat assistant was really knowledgable. We were able to get my return fixed and filed! so easy!
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo is awesome! I was fast easy to understand! Turbo is the best way to great my tax's do.! See you again for TurboTax. 2023!
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is great Turbo tax was easy to use. Didn't take a lot of time to get the numbers entered.
Date published: 2023-02-17
Rated 5 out of 5 by from So easy to use! It was so easy to use! I love that it's available for free for simple returns!
Date published: 2023-02-17
Rated 3 out of 5 by from Keychain Login....Are you kidding me? We've used TurboTax for decades and have been extremely satisfied. However, this year we could not get started downloading our financial institution info because of the "keychain login password!". Every conceivable password entered. Started, restarted, repeated.......Looked online and several other customers experienced same frustration on their Mac's as well. We called customer service and a person would only answer our ? if we signed up for an additional $39 fee. Unsatisfactory!!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12367