TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo Tax is mostly awesome I've used Turbo Tax to file my state and federal tax for years and I'm pretty happy with it. It handles situations such as investments, capital gains, and trust income. I did run in to a problem this year- I realized that because I sold a house and purchased another, Turbo Tax was not correctly calculating my allowable mortgage interest deduction. It took me considerable effort reading IRS Pub 936 and looking through Turbo Tax help (most of which was irrelevant) to figure out what to do. Seems that this is a common issue and Turbo Tax could at least put some warnings in the section.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is awesome turbo tax is easy to use and has online chat to help you with any questions that may come up
Date published: 2023-02-17
Rated 5 out of 5 by from I am done...easy but time consuming Very easy to follow directions. It was a breeze until I was ready to pay $20 with my credit card to file State taxes. Rejected three times my card, so I called Tech support. He called me back..in Lincoln, Nebraska..and was very helpful and walked me through it all. Could not have been more pleased with the service provided. Thank you Turbo Tax
Date published: 2023-02-17
Rated 2 out of 5 by from charge too much fees are are not transparent and charge too much for information the taxpayer does there self. too confusing and asking if you need expert help.
Date published: 2023-02-17
Rated 1 out of 5 by from Poor product experience for cases where the person Poor product experience for cases where the person worked in two companies under the same PEO, which means one W-2, one EIN, but two employer's state IDs I paid almost $200 for this poor service, although I have used you for 6 years. I will look for a different platform for next year.
Date published: 2023-02-17
Rated 5 out of 5 by from DOING TAXES HAS NEVER BEEN EASY. MY WHOLE FAMILY USE TURBO TAX. EASY FORMAT TO FOLLOW.
Date published: 2023-02-17
Rated 5 out of 5 by from easy peazy Easy as always, step by step guidance when and if needed.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is convinent and easy Was super simple only thing I had trouble with was box 15 being blank on W2. Because my state does not have taxes.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax was so easy to use! Very easy to use! fast and very informative .The chat feature was super fast too. I didn't have to wait to long or a live person to help me.
Date published: 2023-02-17
Rated 4 out of 5 by from overall Turbotax did a good job and efficiently For the most part the instructions were easy to follow. I didn't need or use the $169 service so I feel I was over charged. The only reason I choose that option was because I was getting refund results that I knew were not correct as my return was virtually the same as 2021.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12345
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is mostly awesome I've used Turbo Tax to file my state and federal tax for years and I'm pretty happy with it. It handles situations such as investments, capital gains, and trust income. I did run in to a problem this year- I realized that because I sold a house and purchased another, Turbo Tax was not correctly calculating my allowable mortgage interest deduction. It took me considerable effort reading IRS Pub 936 and looking through Turbo Tax help (most of which was irrelevant) to figure out what to do. Seems that this is a common issue and Turbo Tax could at least put some warnings in the section.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is awesome turbo tax is easy to use and has online chat to help you with any questions that may come up
Date published: 2023-02-17
Rated 5 out of 5 by from I am done...easy but time consuming Very easy to follow directions. It was a breeze until I was ready to pay $20 with my credit card to file State taxes. Rejected three times my card, so I called Tech support. He called me back..in Lincoln, Nebraska..and was very helpful and walked me through it all. Could not have been more pleased with the service provided. Thank you Turbo Tax
Date published: 2023-02-17
Rated 2 out of 5 by from charge too much fees are are not transparent and charge too much for information the taxpayer does there self. too confusing and asking if you need expert help.
Date published: 2023-02-17
Rated 1 out of 5 by from Poor product experience for cases where the person Poor product experience for cases where the person worked in two companies under the same PEO, which means one W-2, one EIN, but two employer's state IDs I paid almost $200 for this poor service, although I have used you for 6 years. I will look for a different platform for next year.
Date published: 2023-02-17
Rated 5 out of 5 by from DOING TAXES HAS NEVER BEEN EASY. MY WHOLE FAMILY USE TURBO TAX. EASY FORMAT TO FOLLOW.
Date published: 2023-02-17
Rated 5 out of 5 by from easy peazy Easy as always, step by step guidance when and if needed.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is convinent and easy Was super simple only thing I had trouble with was box 15 being blank on W2. Because my state does not have taxes.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax was so easy to use! Very easy to use! fast and very informative .The chat feature was super fast too. I didn't have to wait to long or a live person to help me.
Date published: 2023-02-17
Rated 4 out of 5 by from overall Turbotax did a good job and efficiently For the most part the instructions were easy to follow. I didn't need or use the $169 service so I feel I was over charged. The only reason I choose that option was because I was getting refund results that I knew were not correct as my return was virtually the same as 2021.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12345