TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Please add ability to download 1099 tax reporting Please add the ability to download brokerage and bank 1099 tax reporting forms from Financial Institutions. Why is this functionality missing year after year from TurboTax Business (including use for trusts, yet Turbo tax charges more than regular Turbo Tax for individual taxpayers?)
Date published: 2022-02-28
Rated 5 out of 5 by from Fast and easy Did my taxes in less than an hour. I highly recommend.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Peasy As Usual went off without a hitch. The best thing is automatically populating the required forms for me.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use Turbo Tax is pretty easy to use, since it asks questions and all you have to do is answer them. Having said that, I did have a problem with last season's tax return and I had to file an amended return, because a) it did not give me sufficient information regarding the rules for claiming an adult dependent and b) somehow I failed to answer one of the questions (at least I think that might be the problem) or maybe it never asked it(??) and it therefore calculated the incorrect value for the taxable amount of IRA distributions.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great and works well i do taxes for my kids and in-laws and it works great and is easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax experts are great help Had some trouble with some info and what to do and set up the call. They called me very quickly and efficiently helped me solve the problem.
Date published: 2022-02-28
Rated 5 out of 5 by from First-time TurboTax experience was good I had been shepherded through the process with helpful advice, for instance, which deductibles would not amount to enough to affect outcomes. I was down to the point of finishing when it came up that IRS needs to recognize first-time TurboTax users by means of the previous year's AGI. My previous return was so bad, the IRS did it over, then begged me to use TurboTax. So I had no idea what the correct last-year's AGI was. It turns out that IRS just needs whatever the AGI was, erroneous or not, on last year's FIRST 1040...
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to Use The software was easy to use and help was available when I needed it.
Date published: 2022-02-28
Rated 5 out of 5 by from Great product! The Turbo Tax software is very intuitive and easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax! It was easy and fast. I've filed with turbo tax for 5 years with no problems
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Please add ability to download 1099 tax reporting Please add the ability to download brokerage and bank 1099 tax reporting forms from Financial Institutions. Why is this functionality missing year after year from TurboTax Business (including use for trusts, yet Turbo tax charges more than regular Turbo Tax for individual taxpayers?)
Date published: 2022-02-28
Rated 5 out of 5 by from Fast and easy Did my taxes in less than an hour. I highly recommend.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Peasy As Usual went off without a hitch. The best thing is automatically populating the required forms for me.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use Turbo Tax is pretty easy to use, since it asks questions and all you have to do is answer them. Having said that, I did have a problem with last season's tax return and I had to file an amended return, because a) it did not give me sufficient information regarding the rules for claiming an adult dependent and b) somehow I failed to answer one of the questions (at least I think that might be the problem) or maybe it never asked it(??) and it therefore calculated the incorrect value for the taxable amount of IRA distributions.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great and works well i do taxes for my kids and in-laws and it works great and is easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax experts are great help Had some trouble with some info and what to do and set up the call. They called me very quickly and efficiently helped me solve the problem.
Date published: 2022-02-28
Rated 5 out of 5 by from First-time TurboTax experience was good I had been shepherded through the process with helpful advice, for instance, which deductibles would not amount to enough to affect outcomes. I was down to the point of finishing when it came up that IRS needs to recognize first-time TurboTax users by means of the previous year's AGI. My previous return was so bad, the IRS did it over, then begged me to use TurboTax. So I had no idea what the correct last-year's AGI was. It turns out that IRS just needs whatever the AGI was, erroneous or not, on last year's FIRST 1040...
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to Use The software was easy to use and help was available when I needed it.
Date published: 2022-02-28
Rated 5 out of 5 by from Great product! The Turbo Tax software is very intuitive and easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax! It was easy and fast. I've filed with turbo tax for 5 years with no problems
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12326