TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from so easy Experience is always easy and seamless. I've used the service for years!
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is the best I love TurboTax. They make everything so easy to understand where I don't worry if I did my taxes right. I'm very confident with the help of Turbotax.
Date published: 2022-02-16
Rated 5 out of 5 by from turbotax is awasome Help me with filing my taxes and it explained everything I needed to know.
Date published: 2022-02-16
Rated 5 out of 5 by from WOW I am extremely impressed with the cost, ease, and customer service of Turbotax. This was my first year filing, from now on, I am serious, I will only use TurboTax to file given my experience this year.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbotax is user friendly I have been using Turbotax for years. It has walked me through Federal and state every step of the way. SO user friendly! I was able to back up a step or two and not loose information, and also able to stop and pick up where I left off a few days later.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome Great easy to file.. will file again every year! 2022
Date published: 2022-02-16
Rated 2 out of 5 by from Not as good as I remember. I used to use TurboTax every year and it used to be very user friendly, but this year I ran into several glitches, the system constantly putting information under review. It told me I needed to upgrade to premier, so I did, but when I realized I didn't need that upgrade and tried to go back to Deluxe, there was no option. The FAQ said that it is not possible, just to be sure, I called someone who seemed confused as to what I was asking, and she finally said that I would have to start from the beginning, and kept repeating that it was my fault for clicking it. When I went to complete my return, just having accepted that I would be overcharged, I went to complete the process and it began to ask me for our driver's license information, which I do not recall ever having been asked in the past. This year was, as I said, glitchy and just tedious. I probably won't be back next year, and will be looking at other software systems to assist with my filing.
Date published: 2022-02-16
Rated 5 out of 5 by from LOVE using TurboTax TurboTax is super easy to use! I have been using it for years.
Date published: 2022-02-16
Rated 1 out of 5 by from Extremely mad So upset I was forced to spend $160 at the end of my taxes with no other option. Will not be using turbo tax next year.
Date published: 2022-02-16
Rated 3 out of 5 by from expensive transaction for sure Expensive costs, but Marty was an advisor that helped me through some of the federal returns, Thanks Marty!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12284
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy Experience is always easy and seamless. I've used the service for years!
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is the best I love TurboTax. They make everything so easy to understand where I don't worry if I did my taxes right. I'm very confident with the help of Turbotax.
Date published: 2022-02-16
Rated 5 out of 5 by from turbotax is awasome Help me with filing my taxes and it explained everything I needed to know.
Date published: 2022-02-16
Rated 5 out of 5 by from WOW I am extremely impressed with the cost, ease, and customer service of Turbotax. This was my first year filing, from now on, I am serious, I will only use TurboTax to file given my experience this year.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbotax is user friendly I have been using Turbotax for years. It has walked me through Federal and state every step of the way. SO user friendly! I was able to back up a step or two and not loose information, and also able to stop and pick up where I left off a few days later.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome Great easy to file.. will file again every year! 2022
Date published: 2022-02-16
Rated 2 out of 5 by from Not as good as I remember. I used to use TurboTax every year and it used to be very user friendly, but this year I ran into several glitches, the system constantly putting information under review. It told me I needed to upgrade to premier, so I did, but when I realized I didn't need that upgrade and tried to go back to Deluxe, there was no option. The FAQ said that it is not possible, just to be sure, I called someone who seemed confused as to what I was asking, and she finally said that I would have to start from the beginning, and kept repeating that it was my fault for clicking it. When I went to complete my return, just having accepted that I would be overcharged, I went to complete the process and it began to ask me for our driver's license information, which I do not recall ever having been asked in the past. This year was, as I said, glitchy and just tedious. I probably won't be back next year, and will be looking at other software systems to assist with my filing.
Date published: 2022-02-16
Rated 5 out of 5 by from LOVE using TurboTax TurboTax is super easy to use! I have been using it for years.
Date published: 2022-02-16
Rated 1 out of 5 by from Extremely mad So upset I was forced to spend $160 at the end of my taxes with no other option. Will not be using turbo tax next year.
Date published: 2022-02-16
Rated 3 out of 5 by from expensive transaction for sure Expensive costs, but Marty was an advisor that helped me through some of the federal returns, Thanks Marty!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12284