TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Peasy I have used TurboTax for 7 years with no problems.
Date published: 2022-03-15
Rated 5 out of 5 by from Good Used for many years so it is not new to me good service
Date published: 2022-03-15
Rated 5 out of 5 by from TuerboTax is Amazing Very easy to use. Very helpful explanations. Just answer each question and TurboTax prompts you with the next one. Never feel overwhelmed since you never "see" the whole form which is what I have always hated about tax filing.
Date published: 2022-03-15
Rated 3 out of 5 by from TurboTax Business Desktop version Overall, using the TurboTax Business Desktop version was very smooth until i finished doing my S-Corp State of Maryland return. I sailed through the complete return preparation very quickly in the software. Then in order to get ready to e-file, i viewed the tax forms in PDF form from the software and i noticed a software glitch. There was an error present on the PDF version of the form 510 for Maryland state, where the value which was showing on line item 2 in the software appeared on line item 3 in the PDF printed version. It took me 6 calls to TurboTax and spending 5 hours on the phone and a facebook messenger interaction with TurboTax to get a decent answer on how i should proceed. I was informed that the efile should not have the error as state of Maryland will receive XML copy (data with tags) instead of PDF. So i finally e-filed my state return. Hoping that it will be received correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from Love turbo tax I can always count on turbo tax to be up to date and walk me through everything I need to do my business taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is very good Awesome and very kindly and the professional was very friendly
Date published: 2022-03-15
Rated 5 out of 5 by from I fw TurboTax TurboTax was great overall and I will keep using the software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome When I use TurboTax it is always an easy uncomplicated process.
Date published: 2022-03-15
Rated 5 out of 5 by from Very happy with TurboTax. I have always been pleased with TurboTax's user friendly software and built in education and information. I was disappointed to see they were no longer partners with the IRS FreeFile program, but due to the simplicity of my return, I was thrilled to still be able to use TurboTax's free version. Beyond that, the paid versions are all quite reasonable. I'll use TurboTax as long as my return is simple enough for me to file on my own. I find it very intuitive, user friendly, and it's easy for me to ask questions, get information, and make sure I'm doing things right.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great outstanding Marcia was great to me very helpful I appreciate it so much thank you
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 12205
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy I have used TurboTax for 7 years with no problems.
Date published: 2022-03-15
Rated 5 out of 5 by from Good Used for many years so it is not new to me good service
Date published: 2022-03-15
Rated 5 out of 5 by from TuerboTax is Amazing Very easy to use. Very helpful explanations. Just answer each question and TurboTax prompts you with the next one. Never feel overwhelmed since you never "see" the whole form which is what I have always hated about tax filing.
Date published: 2022-03-15
Rated 3 out of 5 by from TurboTax Business Desktop version Overall, using the TurboTax Business Desktop version was very smooth until i finished doing my S-Corp State of Maryland return. I sailed through the complete return preparation very quickly in the software. Then in order to get ready to e-file, i viewed the tax forms in PDF form from the software and i noticed a software glitch. There was an error present on the PDF version of the form 510 for Maryland state, where the value which was showing on line item 2 in the software appeared on line item 3 in the PDF printed version. It took me 6 calls to TurboTax and spending 5 hours on the phone and a facebook messenger interaction with TurboTax to get a decent answer on how i should proceed. I was informed that the efile should not have the error as state of Maryland will receive XML copy (data with tags) instead of PDF. So i finally e-filed my state return. Hoping that it will be received correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from Love turbo tax I can always count on turbo tax to be up to date and walk me through everything I need to do my business taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is very good Awesome and very kindly and the professional was very friendly
Date published: 2022-03-15
Rated 5 out of 5 by from I fw TurboTax TurboTax was great overall and I will keep using the software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome When I use TurboTax it is always an easy uncomplicated process.
Date published: 2022-03-15
Rated 5 out of 5 by from Very happy with TurboTax. I have always been pleased with TurboTax's user friendly software and built in education and information. I was disappointed to see they were no longer partners with the IRS FreeFile program, but due to the simplicity of my return, I was thrilled to still be able to use TurboTax's free version. Beyond that, the paid versions are all quite reasonable. I'll use TurboTax as long as my return is simple enough for me to file on my own. I find it very intuitive, user friendly, and it's easy for me to ask questions, get information, and make sure I'm doing things right.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great outstanding Marcia was great to me very helpful I appreciate it so much thank you
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 12205