TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from not confident Right before the last step before filing my taxes I saw an itemization for a fee associated with doing a direct deposit, so I backed all the way back out and changed my payment option to credit card, but I did not see the same itemization screen to confirm I wouldn't get charged the same amount or possibly more by using a credit card. There were multiple occasions of seeing something I wasn't sure of that I wanted to review later that I could not get to pull back up through this process.
Date published: 2022-02-16
Rated 5 out of 5 by from Fast scan income I love it it’s fast scan income tax is just claim ID.
Date published: 2022-02-16
Rated 3 out of 5 by from TurboTax is great, except....... TurboTax is great, except for all there fees. Cant believe almost $100
Date published: 2022-02-16
Rated 4 out of 5 by from great love it was fast and easy i liked my refund amoount
Date published: 2022-02-16
Rated 5 out of 5 by from Quick and Easy! Even though I had to pay for Turbo Tax this year due to filing 1099-NAC for self employment. I signed up to become a shopper for Instacart as a side job. I thought I was going to owe around $900, but with deductibles, I ended up not owing a penny and actually got a $300 refund from the State. Not to mention I also was able to claim a long lost Stimulus check that was owed to me. So, thank you very much Turbo Tax! Y’all never fail to amaze me :)
Date published: 2022-02-16
Rated 5 out of 5 by from Great. Great and easy experience for the unexperienced to file taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from Simple and easy Entering all my information was as easy as 1,2,3. Turbo Tax helped me maximize my refund better than I would've done on my own. I'll recommend this service to everyone I know!
Date published: 2022-02-16
Rated 1 out of 5 by from Using another Provider for every year after this I'm a little peeved. you forced me to upgrade to file because of unemployment income, fine whatever. then you charged me for the right to pay you with my federal, then you charged me again for the right to file state returns... I mean... I guess whatever, I already did the work to add everything, but we will never use TurboTax again. when did you guys get so greedy?
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax live experts were on point, very patient and will make sure you're satisfied with answers given and that they've helped solve the issue.
Date published: 2022-02-16
Rated 5 out of 5 by from Truly Professional Answered all my questions in a timely manner. Very professional and a very useful service to purchase.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from not confident Right before the last step before filing my taxes I saw an itemization for a fee associated with doing a direct deposit, so I backed all the way back out and changed my payment option to credit card, but I did not see the same itemization screen to confirm I wouldn't get charged the same amount or possibly more by using a credit card. There were multiple occasions of seeing something I wasn't sure of that I wanted to review later that I could not get to pull back up through this process.
Date published: 2022-02-16
Rated 5 out of 5 by from Fast scan income I love it it’s fast scan income tax is just claim ID.
Date published: 2022-02-16
Rated 3 out of 5 by from TurboTax is great, except....... TurboTax is great, except for all there fees. Cant believe almost $100
Date published: 2022-02-16
Rated 4 out of 5 by from great love it was fast and easy i liked my refund amoount
Date published: 2022-02-16
Rated 5 out of 5 by from Quick and Easy! Even though I had to pay for Turbo Tax this year due to filing 1099-NAC for self employment. I signed up to become a shopper for Instacart as a side job. I thought I was going to owe around $900, but with deductibles, I ended up not owing a penny and actually got a $300 refund from the State. Not to mention I also was able to claim a long lost Stimulus check that was owed to me. So, thank you very much Turbo Tax! Y’all never fail to amaze me :)
Date published: 2022-02-16
Rated 5 out of 5 by from Great. Great and easy experience for the unexperienced to file taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from Simple and easy Entering all my information was as easy as 1,2,3. Turbo Tax helped me maximize my refund better than I would've done on my own. I'll recommend this service to everyone I know!
Date published: 2022-02-16
Rated 1 out of 5 by from Using another Provider for every year after this I'm a little peeved. you forced me to upgrade to file because of unemployment income, fine whatever. then you charged me for the right to pay you with my federal, then you charged me again for the right to file state returns... I mean... I guess whatever, I already did the work to add everything, but we will never use TurboTax again. when did you guys get so greedy?
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax live experts were on point, very patient and will make sure you're satisfied with answers given and that they've helped solve the issue.
Date published: 2022-02-16
Rated 5 out of 5 by from Truly Professional Answered all my questions in a timely manner. Very professional and a very useful service to purchase.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12196