TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Ready to Help I didn't have to wait a long time in the Chat que to get help. Asif was kind, helpful, thorough and educational. Helped me get all the correct information that I needed and I didn't have wait a long time for his answers.
Date published: 2021-02-18
Rated 5 out of 5 by from Ease of Use User of turbo tax for 25 years. Results have been outstanding.
Date published: 2021-02-18
Rated 5 out of 5 by from YEAH! Turbo Tax is great! Chat experience with Melissa was fantastic!!!! She took care of everything I needed easily!
Date published: 2021-02-18
Rated 5 out of 5 by from Never would have guessed taxes were this easy Love how easy it is to get walked through what was a daunting task. Great feeling of accomplishment afterwards.
Date published: 2021-02-18
Rated 4 out of 5 by from Pretty good First year with turbo tax, always used HR Block. switched because turbo tax supported crytpo currency info better. Everything was good except having to fight with the software to do my state taxes in my state of legal residence as an Active Duty service member. It still made me file as a non-resident, which is incorrect.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Beats the IRS Directions Any Day! I tried to use the free IRS.gov program and was so confused by the conflicting instructions that I gave up, and I am a highly educated person with a post graduate degree. Then I discovered Turbo Tax and it was great! The directions were simple yet thorough. I completed my taxes in a little over two hours.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is Awesome! Turbo Tax was easy to navigate and helped view past income tax amounts.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome!! Great service, continue to use it every year. This was my first year doing the self employment side of everything, but turbo tax pulled through and helped me. ☺️
Date published: 2021-02-18
Rated 4 out of 5 by from Easy to do Everything from last year was directly transmitted to this year which saves a lot of work. The questions asked are easy to understand and are pertinent to my filing
Date published: 2021-02-18
Rated 2 out of 5 by from Soo many changes More charges were added in. State tax form and federal tax form charged just because you want to send both together. The IRS would love to hear why your charging to send State tax forms.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 12196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Ready to Help I didn't have to wait a long time in the Chat que to get help. Asif was kind, helpful, thorough and educational. Helped me get all the correct information that I needed and I didn't have wait a long time for his answers.
Date published: 2021-02-18
Rated 5 out of 5 by from Ease of Use User of turbo tax for 25 years. Results have been outstanding.
Date published: 2021-02-18
Rated 5 out of 5 by from YEAH! Turbo Tax is great! Chat experience with Melissa was fantastic!!!! She took care of everything I needed easily!
Date published: 2021-02-18
Rated 5 out of 5 by from Never would have guessed taxes were this easy Love how easy it is to get walked through what was a daunting task. Great feeling of accomplishment afterwards.
Date published: 2021-02-18
Rated 4 out of 5 by from Pretty good First year with turbo tax, always used HR Block. switched because turbo tax supported crytpo currency info better. Everything was good except having to fight with the software to do my state taxes in my state of legal residence as an Active Duty service member. It still made me file as a non-resident, which is incorrect.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Beats the IRS Directions Any Day! I tried to use the free IRS.gov program and was so confused by the conflicting instructions that I gave up, and I am a highly educated person with a post graduate degree. Then I discovered Turbo Tax and it was great! The directions were simple yet thorough. I completed my taxes in a little over two hours.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is Awesome! Turbo Tax was easy to navigate and helped view past income tax amounts.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome!! Great service, continue to use it every year. This was my first year doing the self employment side of everything, but turbo tax pulled through and helped me. ☺️
Date published: 2021-02-18
Rated 4 out of 5 by from Easy to do Everything from last year was directly transmitted to this year which saves a lot of work. The questions asked are easy to understand and are pertinent to my filing
Date published: 2021-02-18
Rated 2 out of 5 by from Soo many changes More charges were added in. State tax form and federal tax form charged just because you want to send both together. The IRS would love to hear why your charging to send State tax forms.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 12196