TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from A very positive low stress experience. Really quick and fast. Practically flawless. Really am satisfied with software.
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use for a non tax professional. This was a great product. I highly recommend it to anyone that doesn't want to pay $250 plus to an accountant to basically ask the same questions that Turbo Tax does.
Date published: 2022-04-17
Rated 3 out of 5 by from TT Review OK but charging for state filing is to money grubbing for a professional operation
Date published: 2022-04-17
Rated 5 out of 5 by from Good experience with TurboTax First time use. Straight forward process. bought Plus option and used live help with questions. Had knowledgeable agents. Started on Mobile app but finished on computer where I did some correction edits. Nice to be able to go back and forth
Date published: 2022-04-17
Rated 3 out of 5 by from HAS ALWAYS BEEN AWSOME, THIS A LITTLE DISAPPOINTED I HAVE USED TURBO TAX 19 YEARS AND HAVE LOVED IT. I AM 62 AND DISABLED. MY HUSBAND IS ALMOST 70. HE TRIED TO RETIRE, BUT HAD TO CONTINUE WORKING WHEN I BECAME DISABLED. I FEEL, HE IS BEING PENALIZED FOR WORKING AND THEY ARE TAXING MY DISABILITY??? I COULD NOT GET VERIFICATION OR HELP TO SEE IF, THERE WAS ANYTHING I COULD DO.
Date published: 2022-04-17
Rated 4 out of 5 by from Thanks to Michael I needed to change filing status but could not do it since I had selected file by mail. Michael helped me change the status so I could try to efile again. He was very patient and kept me calm.
Date published: 2022-04-17
Rated 1 out of 5 by from repeatedly rejected my documents, system error I submitted my taxes, this system told me my entry for 2020 was wrong, when in fact this system is wrong. Ive already paid for this so i am going to get a penalty.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax is clunky Install turbotax.com didn't work. Product code was void. Service rep was slow
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax I really like the fact that turbo tax gives, people the option of what they want to pay to do their taxes. They are very helpful with all their tips and facts. I appreciate their helpfulness! Thank you so much!
Date published: 2022-04-17
Rated 5 out of 5 by from Simply AWESOME . . . with great Customer Service Fantastic Software . . . Superb Customer Service... to the point !!!!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1219
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A very positive low stress experience. Really quick and fast. Practically flawless. Really am satisfied with software.
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use for a non tax professional. This was a great product. I highly recommend it to anyone that doesn't want to pay $250 plus to an accountant to basically ask the same questions that Turbo Tax does.
Date published: 2022-04-17
Rated 3 out of 5 by from TT Review OK but charging for state filing is to money grubbing for a professional operation
Date published: 2022-04-17
Rated 5 out of 5 by from Good experience with TurboTax First time use. Straight forward process. bought Plus option and used live help with questions. Had knowledgeable agents. Started on Mobile app but finished on computer where I did some correction edits. Nice to be able to go back and forth
Date published: 2022-04-17
Rated 3 out of 5 by from HAS ALWAYS BEEN AWSOME, THIS A LITTLE DISAPPOINTED I HAVE USED TURBO TAX 19 YEARS AND HAVE LOVED IT. I AM 62 AND DISABLED. MY HUSBAND IS ALMOST 70. HE TRIED TO RETIRE, BUT HAD TO CONTINUE WORKING WHEN I BECAME DISABLED. I FEEL, HE IS BEING PENALIZED FOR WORKING AND THEY ARE TAXING MY DISABILITY??? I COULD NOT GET VERIFICATION OR HELP TO SEE IF, THERE WAS ANYTHING I COULD DO.
Date published: 2022-04-17
Rated 4 out of 5 by from Thanks to Michael I needed to change filing status but could not do it since I had selected file by mail. Michael helped me change the status so I could try to efile again. He was very patient and kept me calm.
Date published: 2022-04-17
Rated 1 out of 5 by from repeatedly rejected my documents, system error I submitted my taxes, this system told me my entry for 2020 was wrong, when in fact this system is wrong. Ive already paid for this so i am going to get a penalty.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax is clunky Install turbotax.com didn't work. Product code was void. Service rep was slow
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax I really like the fact that turbo tax gives, people the option of what they want to pay to do their taxes. They are very helpful with all their tips and facts. I appreciate their helpfulness! Thank you so much!
Date published: 2022-04-17
Rated 5 out of 5 by from Simply AWESOME . . . with great Customer Service Fantastic Software . . . Superb Customer Service... to the point !!!!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1219