TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy No tricks, straight forward and easy!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is excellent Very easy to work with and economical. I will use it again.
Date published: 2021-02-24
Rated 5 out of 5 by from FAST EFFICIENT AND FREE! I have been using ESmart Tax for years, and paying over $100/year. It was also often clumsy, but got the filing done ok. Turbo is definitely easier and faster. Took one and a half hours. Great! Will use again for sure.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is top shelf!! Turbo Tax is easy to use. I have used this program for 6 years and have NEVER had a problem. When my filing is complete I don't feel like the other shoe is going to drop, I feel at rest.
Date published: 2021-02-24
Rated 2 out of 5 by from Watch out for hidden fees What was supposed to be free ended up costing $80. It was going to cost an additional $40 to deduct the preparation fee my return. Very misleading
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax is not for the meek Turbo tax is a robot with no common sense. It keeps repeating the same question over and over and over again. doesn't explain if there is a certain product (Car) that qualifies it just injects a model that screws up everything
Date published: 2021-02-24
Rated 2 out of 5 by from EXPENSIVE HIDDEN FEES I hate the bait and switch technique for the $0 filing. Its not worth $40 for TurboTax to upload 20 boxes of information that I can easily type. I typed out all of my return that wasn't automated by the website. Its impossible to get a break on TurboTax
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome the tax person that helped me was awesome with her knowledge and was very nice. This time I really needed help filing my taxes this year, thank you for all your help!!!!
Date published: 2021-02-24
Rated 2 out of 5 by from Used to love turbotax The hidden fees are infuriating. During the entire process, TurboTax advertised $40 for the Deluxe. But once I clicked confirm payment, it was actually $83 ($40 for Deluxe, $40 for the State filing). That was not clear until AFTER it processed my card for payment. There's a good chance I'll be filing elsewhere next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Free????? Thought they advertized this was free - only to finally get to the end and have these fees added on - submitted anyways but will look for something else next year.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12178
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy No tricks, straight forward and easy!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is excellent Very easy to work with and economical. I will use it again.
Date published: 2021-02-24
Rated 5 out of 5 by from FAST EFFICIENT AND FREE! I have been using ESmart Tax for years, and paying over $100/year. It was also often clumsy, but got the filing done ok. Turbo is definitely easier and faster. Took one and a half hours. Great! Will use again for sure.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is top shelf!! Turbo Tax is easy to use. I have used this program for 6 years and have NEVER had a problem. When my filing is complete I don't feel like the other shoe is going to drop, I feel at rest.
Date published: 2021-02-24
Rated 2 out of 5 by from Watch out for hidden fees What was supposed to be free ended up costing $80. It was going to cost an additional $40 to deduct the preparation fee my return. Very misleading
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax is not for the meek Turbo tax is a robot with no common sense. It keeps repeating the same question over and over and over again. doesn't explain if there is a certain product (Car) that qualifies it just injects a model that screws up everything
Date published: 2021-02-24
Rated 2 out of 5 by from EXPENSIVE HIDDEN FEES I hate the bait and switch technique for the $0 filing. Its not worth $40 for TurboTax to upload 20 boxes of information that I can easily type. I typed out all of my return that wasn't automated by the website. Its impossible to get a break on TurboTax
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome the tax person that helped me was awesome with her knowledge and was very nice. This time I really needed help filing my taxes this year, thank you for all your help!!!!
Date published: 2021-02-24
Rated 2 out of 5 by from Used to love turbotax The hidden fees are infuriating. During the entire process, TurboTax advertised $40 for the Deluxe. But once I clicked confirm payment, it was actually $83 ($40 for Deluxe, $40 for the State filing). That was not clear until AFTER it processed my card for payment. There's a good chance I'll be filing elsewhere next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Free????? Thought they advertized this was free - only to finally get to the end and have these fees added on - submitted anyways but will look for something else next year.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12178