TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great service She was professional, nice and helpful. I will use this again
Date published: 2022-02-24
Rated 5 out of 5 by from Outstanding Service ! Have issues with IRS dating back to 2019. Your Agent Anna was the Best in providing clear, concise information to assist in completion of 2020 Tax returns. You folks are Awesome !
Date published: 2022-02-24
Rated 5 out of 5 by from So Easy! Appreciate all the "help" buttons. Everything is explained very clearly.
Date published: 2022-02-24
Rated 5 out of 5 by from Always Reliable One thing that hasn't changed in this world is TurboTax...always reliable and easy to use. Improvements made every year to make it the best.
Date published: 2022-02-24
Rated 5 out of 5 by from Was a good day I like turbo tax online. It's easy to do for me online
Date published: 2022-02-24
Rated 5 out of 5 by from I love TurboTax Casey was awesome and helped me understand why I was paying more this year vs last year.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbotax was great Its easy to use, self explanatory, if you get lost there's help to guide you. Its made simple to use and its free! Thanks
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is a wonderful Turbo Tax give me help and security that I am completing my taxes without any errors.
Date published: 2022-02-24
Rated 4 out of 5 by from Went well I think Turbotax is really easy to use but I'm uncertain why I had to pay all these fees at the end of filing. I didn't require any help for the live chat or experts but was still required to by $199 fee and federal/state charges even though I did all the work. Maybe I clicked something I wasn't suppose to but $300 to file taxes with no help seems like a lot.
Date published: 2022-02-24
Rated 5 out of 5 by from So easy, anyone can do it! Very easy with very clear instructions and questions.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 12073
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service She was professional, nice and helpful. I will use this again
Date published: 2022-02-24
Rated 5 out of 5 by from Outstanding Service ! Have issues with IRS dating back to 2019. Your Agent Anna was the Best in providing clear, concise information to assist in completion of 2020 Tax returns. You folks are Awesome !
Date published: 2022-02-24
Rated 5 out of 5 by from So Easy! Appreciate all the "help" buttons. Everything is explained very clearly.
Date published: 2022-02-24
Rated 5 out of 5 by from Always Reliable One thing that hasn't changed in this world is TurboTax...always reliable and easy to use. Improvements made every year to make it the best.
Date published: 2022-02-24
Rated 5 out of 5 by from Was a good day I like turbo tax online. It's easy to do for me online
Date published: 2022-02-24
Rated 5 out of 5 by from I love TurboTax Casey was awesome and helped me understand why I was paying more this year vs last year.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbotax was great Its easy to use, self explanatory, if you get lost there's help to guide you. Its made simple to use and its free! Thanks
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is a wonderful Turbo Tax give me help and security that I am completing my taxes without any errors.
Date published: 2022-02-24
Rated 4 out of 5 by from Went well I think Turbotax is really easy to use but I'm uncertain why I had to pay all these fees at the end of filing. I didn't require any help for the live chat or experts but was still required to by $199 fee and federal/state charges even though I did all the work. Maybe I clicked something I wasn't suppose to but $300 to file taxes with no help seems like a lot.
Date published: 2022-02-24
Rated 5 out of 5 by from So easy, anyone can do it! Very easy with very clear instructions and questions.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 12073