TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Great Great job Turbo Tax Everything was great. easy to understand and follow
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX IS AMAZING VERY EASY TO NAVIGATE AND COMPLETE MY RETURN. SIMPLY AMAZING.
Date published: 2021-02-24
Rated 5 out of 5 by from Sweet Surprise! Very Easy to use. Would recommend to anyone, Have used this service for years.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Program I always feel my taxes are correct when I work with Turbo Tax and file online.
Date published: 2021-02-24
Rated 1 out of 5 by from Entering a W2 manually in Tennessee? Good luck! I had 3 w-2s to file for last year. Two of them did not list a state in box 15. The third one did. My understanding is to fill out these w2s exactly as they are filled out on paper. Problem is, Tennessee isn't a valid state according to the box 15 drop down list. The "?" help icon instructed me to type in the state code. It's a drop down list. You cannot force a drop down list to be a text field. I called support and they blamed the user. Only way I was able to get this resolved was to go all the way to the end, ignoring all the warnings that my w2 section "Needs review" and ultimately be confronted with the option to fix the issue or file by mail. Then and ONLY THEN was I presented with a text box to type in TN. The voice support lady was about as helpful as you'd expect. Even after me telling her I found a solution, she still didn't understand my issue.
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax is awesome Very Easy And Quick.. Great Customer Service. Filed My Taxes
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Rep Awesome Rep, she guided me thru many steps, making sure my federal & state returns got electronically sent and file correctly.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. Go for it Simple process. Quick and easy process. Highly recommended
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Great! I received help from an expert and finished my taxes in 20 mins or less. Thanks, TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy to use ! So Easy to use and quick ! I love this sight I been doing my taxes here for 6 years !
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12073
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great Great job Turbo Tax Everything was great. easy to understand and follow
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX IS AMAZING VERY EASY TO NAVIGATE AND COMPLETE MY RETURN. SIMPLY AMAZING.
Date published: 2021-02-24
Rated 5 out of 5 by from Sweet Surprise! Very Easy to use. Would recommend to anyone, Have used this service for years.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Program I always feel my taxes are correct when I work with Turbo Tax and file online.
Date published: 2021-02-24
Rated 1 out of 5 by from Entering a W2 manually in Tennessee? Good luck! I had 3 w-2s to file for last year. Two of them did not list a state in box 15. The third one did. My understanding is to fill out these w2s exactly as they are filled out on paper. Problem is, Tennessee isn't a valid state according to the box 15 drop down list. The "?" help icon instructed me to type in the state code. It's a drop down list. You cannot force a drop down list to be a text field. I called support and they blamed the user. Only way I was able to get this resolved was to go all the way to the end, ignoring all the warnings that my w2 section "Needs review" and ultimately be confronted with the option to fix the issue or file by mail. Then and ONLY THEN was I presented with a text box to type in TN. The voice support lady was about as helpful as you'd expect. Even after me telling her I found a solution, she still didn't understand my issue.
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax is awesome Very Easy And Quick.. Great Customer Service. Filed My Taxes
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Rep Awesome Rep, she guided me thru many steps, making sure my federal & state returns got electronically sent and file correctly.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. Go for it Simple process. Quick and easy process. Highly recommended
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Great! I received help from an expert and finished my taxes in 20 mins or less. Thanks, TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy to use ! So Easy to use and quick ! I love this sight I been doing my taxes here for 6 years !
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12073