TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Mandatory Extra Payments I normally file my taxes through Turbo Tax for the past 2 years. The past 2 times I filed my taxes with them it was free. This time I was forced to pay for a Deluxe and Premium package to file my taxes. I have always filed my taxes without purchasing both packages. Now I am forced to purchase it. I will possibly be filling my taxes elsewhere next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy steps n convenient Its always been easy to follow step by step, easy transfer of w-2, all my info from previous years saved.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is super great and so easy Live agents were very helpful and quick to respond
Date published: 2021-02-24
Rated 4 out of 5 by from Easy everything was very straight forward and very easy!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is FANTASTIC! It is simple and easy to use!!!! Every step is explained and it is not only fast but has been something that we have used for years now! LOVE IT!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome!!! Great!!! Fast!!! Easy!!! !!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from it was so easy i told friends to use this program. so people do it.
Date published: 2021-02-24
Rated 3 out of 5 by from It's OK Well there were some issues got figured out. The last page where it a shows that I filed the free one and also gives you the option for the $30 upgrade got stuck and wouldn't let me off the page keep returning me back to the same final questions I had answered so I had to call to get helped off the page to finish my filing. Then it get rejected anyway. So I fix the issue and am awaiting to new answer to see if it is excepted this time the same thing happened last year being rejected but I never fixed it for filed my taxes for 2019. S9 makes me wonder how reliable filing my taxes with you are being rejected two years in a row. We will see.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome The program was easy to navigate and answered all my questions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax process is easy I always use Turbo Tax to file my taxes and so far it has not let me down. Easy process and great overall
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Mandatory Extra Payments I normally file my taxes through Turbo Tax for the past 2 years. The past 2 times I filed my taxes with them it was free. This time I was forced to pay for a Deluxe and Premium package to file my taxes. I have always filed my taxes without purchasing both packages. Now I am forced to purchase it. I will possibly be filling my taxes elsewhere next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy steps n convenient Its always been easy to follow step by step, easy transfer of w-2, all my info from previous years saved.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is super great and so easy Live agents were very helpful and quick to respond
Date published: 2021-02-24
Rated 4 out of 5 by from Easy everything was very straight forward and very easy!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is FANTASTIC! It is simple and easy to use!!!! Every step is explained and it is not only fast but has been something that we have used for years now! LOVE IT!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome!!! Great!!! Fast!!! Easy!!! !!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from it was so easy i told friends to use this program. so people do it.
Date published: 2021-02-24
Rated 3 out of 5 by from It's OK Well there were some issues got figured out. The last page where it a shows that I filed the free one and also gives you the option for the $30 upgrade got stuck and wouldn't let me off the page keep returning me back to the same final questions I had answered so I had to call to get helped off the page to finish my filing. Then it get rejected anyway. So I fix the issue and am awaiting to new answer to see if it is excepted this time the same thing happened last year being rejected but I never fixed it for filed my taxes for 2019. S9 makes me wonder how reliable filing my taxes with you are being rejected two years in a row. We will see.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome The program was easy to navigate and answered all my questions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax process is easy I always use Turbo Tax to file my taxes and so far it has not let me down. Easy process and great overall
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12048