TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from What a nightmare I had my taxes done last year and my tax lady was not able to get these done quickly so I decided to use turbotax again. I've been trying to get 2020 taxes submitted and this is my fourth time. The e-file paperwork keeps getting rejected. I file single with NO deductions. All the time and energy I have used so far was not worth it. The $30 fee to get hep from this sight is a joke. I should have waited on my tax lady because no she could do it. I would gladly pay extra to have her do them. This is the LAST TIME I use Turbo Tax. PAY THE EXTRA MONEY AND GO WITH A PRVIATE TAX PERSON!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome I have used this the ;ast few years an it is very easy to use
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOME TURBO TAX Every year it get's better, and easier. The program safely stores your information from the previous year. That is a huge help. Instantly no waiting there is always someone that will respond. Thank you for all the goodyears.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome I love that you can file your taxes yourself and if you having trouble there a live agent that can help you. Did my taxes myself without the live agent help. They are there if you need there assistance.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome ! Very easy to use. Will continue with this program.
Date published: 2021-02-16
Rated 4 out of 5 by from MOSTLY GREAT HAVE BEEN USING FOR 7-8 YEARS Mostly great. I have been using the program to do my own taxes for 7 or 8 years now. It is convenient when it saves info from previous years and plugs into it for you. My only gripe is when I had started to enter something I eventually figured out I didn't need to enter it had "upgraded" me to the self employed. Which I am not. Using their help section I discovered I did not have to enter that info but it was too late. So the only way to drop back down to the premier was to erase all my progress and start over. It only $20 more but come on just allow me to switch back to the minimum required version without having to start fresh.
Date published: 2021-02-16
Rated 4 out of 5 by from Happy Good overall. Had a bump at first trying to work through an issue but Herve helped me through it in a manner of minutes.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax quick and easy however as you go it went from free to 250 dollars
Date published: 2021-02-16
Rated 3 out of 5 by from Rejected twice I have used Turbo Tax for years but I am very frustrated with them now. This gear my return was rejected twice for some simple errors that Turbo Tax should have been aware of. They autofill a lot. And they make you feel like they have everything under control. These errors and rejections shouldn’t have happened and I hope there are no repercussions.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is so easy to use. Haven't done my own taxes for over 30 years. A friend pointed me to Turbo Tax. Told me it was super easy. She was right. Guided me through the process step by step.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12024
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from What a nightmare I had my taxes done last year and my tax lady was not able to get these done quickly so I decided to use turbotax again. I've been trying to get 2020 taxes submitted and this is my fourth time. The e-file paperwork keeps getting rejected. I file single with NO deductions. All the time and energy I have used so far was not worth it. The $30 fee to get hep from this sight is a joke. I should have waited on my tax lady because no she could do it. I would gladly pay extra to have her do them. This is the LAST TIME I use Turbo Tax. PAY THE EXTRA MONEY AND GO WITH A PRVIATE TAX PERSON!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome I have used this the ;ast few years an it is very easy to use
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOME TURBO TAX Every year it get's better, and easier. The program safely stores your information from the previous year. That is a huge help. Instantly no waiting there is always someone that will respond. Thank you for all the goodyears.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome I love that you can file your taxes yourself and if you having trouble there a live agent that can help you. Did my taxes myself without the live agent help. They are there if you need there assistance.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome ! Very easy to use. Will continue with this program.
Date published: 2021-02-16
Rated 4 out of 5 by from MOSTLY GREAT HAVE BEEN USING FOR 7-8 YEARS Mostly great. I have been using the program to do my own taxes for 7 or 8 years now. It is convenient when it saves info from previous years and plugs into it for you. My only gripe is when I had started to enter something I eventually figured out I didn't need to enter it had "upgraded" me to the self employed. Which I am not. Using their help section I discovered I did not have to enter that info but it was too late. So the only way to drop back down to the premier was to erase all my progress and start over. It only $20 more but come on just allow me to switch back to the minimum required version without having to start fresh.
Date published: 2021-02-16
Rated 4 out of 5 by from Happy Good overall. Had a bump at first trying to work through an issue but Herve helped me through it in a manner of minutes.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax quick and easy however as you go it went from free to 250 dollars
Date published: 2021-02-16
Rated 3 out of 5 by from Rejected twice I have used Turbo Tax for years but I am very frustrated with them now. This gear my return was rejected twice for some simple errors that Turbo Tax should have been aware of. They autofill a lot. And they make you feel like they have everything under control. These errors and rejections shouldn’t have happened and I hope there are no repercussions.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is so easy to use. Haven't done my own taxes for over 30 years. A friend pointed me to Turbo Tax. Told me it was super easy. She was right. Guided me through the process step by step.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12024