TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple and Awesome Support Excellent Support from Tax Support Representative.
Date published: 2021-02-25
Rated 5 out of 5 by from Walks You Through Every Step! Turbo Tax will help you through every step along the way. I will rely on them for every year as long as I live!
Date published: 2021-02-25
Rated 5 out of 5 by from Another great tax year end with no worries I used basic deluxe as I always do, and filed both my federal and state forms in under 30 minuets. They ask many questions that don't apply to me at the moment, but cover most situations out there. I always feel safe and confident when filing my taxes with turbo Tax and Intuit
Date published: 2021-02-25
Rated 2 out of 5 by from Messed up this year. I have been using turbotax for a while now, over 5 years. This year I entered all the info like normal and it made me re-enter information that was already in so it was like I put it in twice which made my return change. I had to go back and fix it. If I had submitted my taxes this would have messed up my refund. Not cool!!! I'm also over all the upgrade messages. I'm not paying extra money for nothing.
Date published: 2021-02-25
Rated 5 out of 5 by from Makes filing taxes painless I had a great experience filling with TurboTax! They covered all the bases and made it as easy/simple as possible to do such an important thing!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is my standby After using turbo tax for 8 years I thought I knew what I was doing but apparently left before I finished. The lady that helped me when I called in was great
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is fantastic I had excellent help from Tax Experts Especially the wonderful lady this evening 02/24 6pm She was delightful and competent. She found the answer to my question and walked me through to filing. She made my experience fun. thank you!
Date published: 2021-02-25
Rated 4 out of 5 by from Have been using for years! Helpful walk-through with questions and answers that are easy to access
Date published: 2021-02-25
Rated 4 out of 5 by from Fix your wash sale issue and you'll be golden Great work from Tajae resolving the issue. I wish you all would just fix the problem, so I don't have to call support, but it's great support too.
Date published: 2021-02-25
Rated 5 out of 5 by from phone person outstanding it was good and courteous great help. Excellent service
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12008
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and Awesome Support Excellent Support from Tax Support Representative.
Date published: 2021-02-25
Rated 5 out of 5 by from Walks You Through Every Step! Turbo Tax will help you through every step along the way. I will rely on them for every year as long as I live!
Date published: 2021-02-25
Rated 5 out of 5 by from Another great tax year end with no worries I used basic deluxe as I always do, and filed both my federal and state forms in under 30 minuets. They ask many questions that don't apply to me at the moment, but cover most situations out there. I always feel safe and confident when filing my taxes with turbo Tax and Intuit
Date published: 2021-02-25
Rated 2 out of 5 by from Messed up this year. I have been using turbotax for a while now, over 5 years. This year I entered all the info like normal and it made me re-enter information that was already in so it was like I put it in twice which made my return change. I had to go back and fix it. If I had submitted my taxes this would have messed up my refund. Not cool!!! I'm also over all the upgrade messages. I'm not paying extra money for nothing.
Date published: 2021-02-25
Rated 5 out of 5 by from Makes filing taxes painless I had a great experience filling with TurboTax! They covered all the bases and made it as easy/simple as possible to do such an important thing!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is my standby After using turbo tax for 8 years I thought I knew what I was doing but apparently left before I finished. The lady that helped me when I called in was great
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is fantastic I had excellent help from Tax Experts Especially the wonderful lady this evening 02/24 6pm She was delightful and competent. She found the answer to my question and walked me through to filing. She made my experience fun. thank you!
Date published: 2021-02-25
Rated 4 out of 5 by from Have been using for years! Helpful walk-through with questions and answers that are easy to access
Date published: 2021-02-25
Rated 4 out of 5 by from Fix your wash sale issue and you'll be golden Great work from Tajae resolving the issue. I wish you all would just fix the problem, so I don't have to call support, but it's great support too.
Date published: 2021-02-25
Rated 5 out of 5 by from phone person outstanding it was good and courteous great help. Excellent service
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12008