TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
loveaferret95 from
tubro tax way to go
i thought it be hard for my frist time filling myself always had someone else do them, I even got caught in a loop but an assent help me out Thank you
Date published: 2022-02-16
Rated 5 out of 5 by
Sal and Deb from
Turb Tax Rep was awesome
Deborah from suburbs of Chicago helped me go through and clean up some issues which I apparently missed. Her patience and helpful attitude made going through troubleshooting the forms an enjoyable experiance
Date published: 2022-02-16
Rated 5 out of 5 by
Caeden102 from
Turbo Tax is Quick and Easy
It was very smooth and easy to complete my taxes utilizing Turbo Tax
Date published: 2022-02-16
Rated 1 out of 5 by
bobsuncle from
Poor help, poor service
Pretty poor experience this year. My refund was rejected upon the first submission for an unknown reason, but when looking into the forums, it seems like others had the exact same issues of multiple rejections for the same code. Something that a user cannot fix themselves. I spoke with at least 3 different "specialists" and they clearly had no idea what they were doing or how to help so I had to wing it and figure it out on my own. When calling in, the phones were cutting in and out that I couldn't understand the person and when asking for a phone call, the first call was completely empty and the second one., I answered but the automated system responded "were sorry we missed you, please search the website for help. Goodbye," and immediately hung up. Most painful tax filing year I've had in my life so far. Never again
Date published: 2022-02-16
Rated 4 out of 5 by
Dre1369 from
Cross guard
Good but this year i need help. And no one has contacted me
Date published: 2022-02-16
Rated 5 out of 5 by
NMHappyUser from
Easy, Accurate, and Fool Proof
I've used Turbo Tax sin 1999 and I've never had a problem with the IRS or State Taxation Department. The TurboTax process is easy to use, accurate, up-to-date with the latest tax requirements and tax experts are always available when I need additional guidance or questions.
Date published: 2022-02-16
Rated 5 out of 5 by
Owen16 from
Always Choose Turbo Tax
Very clearly spoken and very easily understood. Extremely good service. Quick to reply.
Date published: 2022-02-16
Rated 5 out of 5 by
DSone1 from
Great tax tool. Very simple to use
Turbo tax is an excellent tool for the common person to use. Helps you from giving those tax services all of your money
Date published: 2022-02-16
Rated 5 out of 5 by
wue00wue from
TurboTax is GREAT!
I needed help to fix an error and Larry was amazingly helpful and super patient.
Date published: 2022-02-16
Rated 5 out of 5 by
Little One07 from
Excellent Help Extended
I started Turbo info then signed off. I was stressed out, my Son used to help me and his passed away. Turbo tax called me to offer help. Although I didn't accept as I was already burnt out. I tried again today, it took me very long but I got through. Thank you!
All TurboTax® Offerings Reviews - Page 11996
Date published: 2022-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
loveaferret95 from
tubro tax way to go
i thought it be hard for my frist time filling myself always had someone else do them, I even got caught in a loop but an assent help me out Thank you
Date published: 2022-02-16
Rated 5 out of 5 by
Sal and Deb from
Turb Tax Rep was awesome
Deborah from suburbs of Chicago helped me go through and clean up some issues which I apparently missed. Her patience and helpful attitude made going through troubleshooting the forms an enjoyable experiance
Date published: 2022-02-16
Rated 5 out of 5 by
Caeden102 from
Turbo Tax is Quick and Easy
It was very smooth and easy to complete my taxes utilizing Turbo Tax
Date published: 2022-02-16
Rated 1 out of 5 by
bobsuncle from
Poor help, poor service
Pretty poor experience this year. My refund was rejected upon the first submission for an unknown reason, but when looking into the forums, it seems like others had the exact same issues of multiple rejections for the same code. Something that a user cannot fix themselves. I spoke with at least 3 different "specialists" and they clearly had no idea what they were doing or how to help so I had to wing it and figure it out on my own. When calling in, the phones were cutting in and out that I couldn't understand the person and when asking for a phone call, the first call was completely empty and the second one., I answered but the automated system responded "were sorry we missed you, please search the website for help. Goodbye," and immediately hung up. Most painful tax filing year I've had in my life so far. Never again
Date published: 2022-02-16
Rated 4 out of 5 by
Dre1369 from
Cross guard
Good but this year i need help. And no one has contacted me
Date published: 2022-02-16
Rated 5 out of 5 by
NMHappyUser from
Easy, Accurate, and Fool Proof
I've used Turbo Tax sin 1999 and I've never had a problem with the IRS or State Taxation Department. The TurboTax process is easy to use, accurate, up-to-date with the latest tax requirements and tax experts are always available when I need additional guidance or questions.
Date published: 2022-02-16
Rated 5 out of 5 by
Owen16 from
Always Choose Turbo Tax
Very clearly spoken and very easily understood. Extremely good service. Quick to reply.
Date published: 2022-02-16
Rated 5 out of 5 by
DSone1 from
Great tax tool. Very simple to use
Turbo tax is an excellent tool for the common person to use. Helps you from giving those tax services all of your money
Date published: 2022-02-16
Rated 5 out of 5 by
wue00wue from
TurboTax is GREAT!
I needed help to fix an error and Larry was amazingly helpful and super patient.
Date published: 2022-02-16
Rated 5 out of 5 by
Little One07 from
Excellent Help Extended
I started Turbo info then signed off. I was stressed out, my Son used to help me and his passed away. Turbo tax called me to offer help. Although I didn't accept as I was already burnt out. I tried again today, it took me very long but I got through. Thank you!
All TurboTax® Offerings Reviews - Page 11996
Date published: 2022-02-16