TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent Online Service! Simple for single tax preparation with not a lot of items for deduction! Have used it for many years! Very reliable and accurate!
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is great very helpful I like my stock investments being automatically picked up
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Business For the most part, Turbo Tax Business is great. The software is easy to use. Occasionally, the software does things without explanation, which could be better for future releases and years.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is just Great I spoke to a tax expert and they were so helpful and friendly.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and quick filing. I have used this for 3 years..filing is fast, easy, and quick. I like it.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome l did it First time ever doing my own taxes thanks to Turbo Tax made it simple for me thanks a lot
Date published: 2021-02-18
Rated 2 out of 5 by from Had major trouble! ON the phone with your tech rep for an hour. She could not help. I had created an account in years past. Unable to pay, would not accept new credit card number. Had to go all the way to beginning of payment step and enter as a guest instead of my existing account. After reentering all info, this worked. If you enter as an existing customer you seem to not be able to change new credit card info. Worked hours and hours to find the problem.
Date published: 2021-02-18
Rated 5 out of 5 by from The experts were very helpful. I had received an error on transmitting my returns, so both Federal and State were rejected. I worked with with the experts to help correct my error. And I worked with a tax expert on a question I had.
Date published: 2021-02-18
Rated 5 out of 5 by from great tool Good tool , easy to work with, good review of tax work.
Date published: 2021-02-18
Rated 4 out of 5 by from helpful...but i love turbo tax, i’ve used it every year that i have had to do my own taxes. this year they were sneaky though, and they didn’t say that they were going to charge me for helping with the federal tax return, not all that bothered by it because i know it could be more, but i wish they had been more clear that it was coming out, especially after trying to push the deluxe version after every step.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11961
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Online Service! Simple for single tax preparation with not a lot of items for deduction! Have used it for many years! Very reliable and accurate!
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is great very helpful I like my stock investments being automatically picked up
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Business For the most part, Turbo Tax Business is great. The software is easy to use. Occasionally, the software does things without explanation, which could be better for future releases and years.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is just Great I spoke to a tax expert and they were so helpful and friendly.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and quick filing. I have used this for 3 years..filing is fast, easy, and quick. I like it.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome l did it First time ever doing my own taxes thanks to Turbo Tax made it simple for me thanks a lot
Date published: 2021-02-18
Rated 2 out of 5 by from Had major trouble! ON the phone with your tech rep for an hour. She could not help. I had created an account in years past. Unable to pay, would not accept new credit card number. Had to go all the way to beginning of payment step and enter as a guest instead of my existing account. After reentering all info, this worked. If you enter as an existing customer you seem to not be able to change new credit card info. Worked hours and hours to find the problem.
Date published: 2021-02-18
Rated 5 out of 5 by from The experts were very helpful. I had received an error on transmitting my returns, so both Federal and State were rejected. I worked with with the experts to help correct my error. And I worked with a tax expert on a question I had.
Date published: 2021-02-18
Rated 5 out of 5 by from great tool Good tool , easy to work with, good review of tax work.
Date published: 2021-02-18
Rated 4 out of 5 by from helpful...but i love turbo tax, i’ve used it every year that i have had to do my own taxes. this year they were sneaky though, and they didn’t say that they were going to charge me for helping with the federal tax return, not all that bothered by it because i know it could be more, but i wish they had been more clear that it was coming out, especially after trying to push the deluxe version after every step.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11961