TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Helpful! in have used turbo tax since 2009 and have had no problems until today but the awesome representative who answered my call fixed it very quickly and professionally .i will continue to use them!
Date published: 2021-03-04
Rated 4 out of 5 by from TurboTax is Great! I have been using TurboTax for 10 years or more and I have enjoyed using the product. It's simple to use and the guide makes the process go smoothly. I am a loyal customer of TurboTax! So how about a discount for your loyal customers who have remained with you over 10 years and counting!
Date published: 2021-03-04
Rated 5 out of 5 by from Good Good easy liked very much. Will use again. Thanks!
Date published: 2021-03-04
Rated 5 out of 5 by from Would not use anything else Has everything. Simple enough for anyone who can read.
Date published: 2021-03-04
Rated 4 out of 5 by from Didn't Need A Drink When Finished I started out with H & R Block, which ended up being a nightmare. Their software wasn't up to date. It didn't take me long to realize I had to try Turbo Tax or go it by hand. I had struggled with the former software for 3 days, with Turbo Tax I had everything done in one night. I let it sit for one day. Then go over it for errors. And then send it in. Thank your software developers for me. They are great.
Date published: 2021-03-04
Rated 5 out of 5 by from out standing very easy to use. common sense questions quick and accurate
Date published: 2021-03-04
Rated 5 out of 5 by from turbotax it really helped me with every step. first time i have done it by myself
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use! Easy to use! Took less than one hour to complete. Step-by-step instructions were simple to follow.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax is average The TurboTax user interface has not been thoroughly updated with current year instructions. Also, after purchasing the Colorado Turbo Tax software for one of my businesses, I was not able to use that state software for a second business; instead I was prompted to purchase the Colorado software again. The phone support line was not helpful as I was not able to speak with a live person.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Turbo tax has always been my go to when filling my taxes after I had a bad experience with Tax Act one year. This year I ended up having to use the Live help and the lady that helped me was absolutely amazing. The live feature is great.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 11832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful! in have used turbo tax since 2009 and have had no problems until today but the awesome representative who answered my call fixed it very quickly and professionally .i will continue to use them!
Date published: 2021-03-04
Rated 4 out of 5 by from TurboTax is Great! I have been using TurboTax for 10 years or more and I have enjoyed using the product. It's simple to use and the guide makes the process go smoothly. I am a loyal customer of TurboTax! So how about a discount for your loyal customers who have remained with you over 10 years and counting!
Date published: 2021-03-04
Rated 5 out of 5 by from Good Good easy liked very much. Will use again. Thanks!
Date published: 2021-03-04
Rated 5 out of 5 by from Would not use anything else Has everything. Simple enough for anyone who can read.
Date published: 2021-03-04
Rated 4 out of 5 by from Didn't Need A Drink When Finished I started out with H & R Block, which ended up being a nightmare. Their software wasn't up to date. It didn't take me long to realize I had to try Turbo Tax or go it by hand. I had struggled with the former software for 3 days, with Turbo Tax I had everything done in one night. I let it sit for one day. Then go over it for errors. And then send it in. Thank your software developers for me. They are great.
Date published: 2021-03-04
Rated 5 out of 5 by from out standing very easy to use. common sense questions quick and accurate
Date published: 2021-03-04
Rated 5 out of 5 by from turbotax it really helped me with every step. first time i have done it by myself
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use! Easy to use! Took less than one hour to complete. Step-by-step instructions were simple to follow.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax is average The TurboTax user interface has not been thoroughly updated with current year instructions. Also, after purchasing the Colorado Turbo Tax software for one of my businesses, I was not able to use that state software for a second business; instead I was prompted to purchase the Colorado software again. The phone support line was not helpful as I was not able to speak with a live person.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Turbo tax has always been my go to when filling my taxes after I had a bad experience with Tax Act one year. This year I ended up having to use the Live help and the lady that helped me was absolutely amazing. The live feature is great.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 11832