TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is really simple and easy to use! Great product, super helpful with finding all the best deductions
Date published: 2021-02-25
Rated 2 out of 5 by from Very disappointed I've been using Turbo Tax for 8 yrs and never had a problem, but it wouldn't let me e-file, said I needed to fix the mortgage interest info, but when I tried to fix and click continue just kept giving me continue and never took me anywhere to fix the problem....had to print to mail my return. I had to use standard deduction instead of itemized so I don't understand why it needed this piece of info corrected anyway
Date published: 2021-02-25
Rated 5 out of 5 by from Great! So easy and fast! I was able to complete my taxes alone so quickly!
Date published: 2021-02-25
Rated 5 out of 5 by from great good program easy to complete with user friendly instructions
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax has been wonderful tool! I have been using Turbo Tax for 8 years now and whenever I was stuck on a certain situation, your tax experts were right there to help me out and fix my problems.
Date published: 2021-02-25
Rated 5 out of 5 by from So easy! I was intimidated to file my taxes and thought I'd just "try" the free TurboTax option. It was SO easy! I'm very happy.
Date published: 2021-02-25
Rated 5 out of 5 by from amazing live help I has a pension question and the live help person fixed the problem
Date published: 2021-02-25
Rated 4 out of 5 by from Still great for returns but.... I've used TurboTax for years to do my taxes. It's easy to use and it maximizes my returns. What lost the star in my review is the fact that it is constantly trying to upsell me on which version to use for my taxes. It felt pushy and unwanted with how often it asked for me to upgrade. It makes me consider researching other tax companies/software in the future. Way to go TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is easier to complete an awesome I just learning on my Owen I love this place it’s easy to complete the steps an to read
Date published: 2021-02-25
Rated 5 out of 5 by from My Great Tax preparer I have trusted Turbo Tax for many years. I used an accountant once and she charged a small fortune for my simple return. Turbo Tax is the BOMB!!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is really simple and easy to use! Great product, super helpful with finding all the best deductions
Date published: 2021-02-25
Rated 2 out of 5 by from Very disappointed I've been using Turbo Tax for 8 yrs and never had a problem, but it wouldn't let me e-file, said I needed to fix the mortgage interest info, but when I tried to fix and click continue just kept giving me continue and never took me anywhere to fix the problem....had to print to mail my return. I had to use standard deduction instead of itemized so I don't understand why it needed this piece of info corrected anyway
Date published: 2021-02-25
Rated 5 out of 5 by from Great! So easy and fast! I was able to complete my taxes alone so quickly!
Date published: 2021-02-25
Rated 5 out of 5 by from great good program easy to complete with user friendly instructions
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax has been wonderful tool! I have been using Turbo Tax for 8 years now and whenever I was stuck on a certain situation, your tax experts were right there to help me out and fix my problems.
Date published: 2021-02-25
Rated 5 out of 5 by from So easy! I was intimidated to file my taxes and thought I'd just "try" the free TurboTax option. It was SO easy! I'm very happy.
Date published: 2021-02-25
Rated 5 out of 5 by from amazing live help I has a pension question and the live help person fixed the problem
Date published: 2021-02-25
Rated 4 out of 5 by from Still great for returns but.... I've used TurboTax for years to do my taxes. It's easy to use and it maximizes my returns. What lost the star in my review is the fact that it is constantly trying to upsell me on which version to use for my taxes. It felt pushy and unwanted with how often it asked for me to upgrade. It makes me consider researching other tax companies/software in the future. Way to go TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is easier to complete an awesome I just learning on my Owen I love this place it’s easy to complete the steps an to read
Date published: 2021-02-25
Rated 5 out of 5 by from My Great Tax preparer I have trusted Turbo Tax for many years. I used an accountant once and she charged a small fortune for my simple return. Turbo Tax is the BOMB!!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11740