TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from 2021 Turbo Tax Premier Submitting taxes was straight forward but not free to file as promised.
Date published: 2022-03-30
Rated 5 out of 5 by from I am so happy with Turbo Tax! Doing taxes for me is like digging ditches in the 100 degree Tucson summer...awful. During my filing, I had 3 people to help me with different things. They were all great, so patient, so knowledgeable, so kind. I will definitely do this again!
Date published: 2022-03-30
Rated 3 out of 5 by from Sketchy advertisements They endlessly say how "free, free free free" their service is but it's only free to people that only had a normal job with a w-2. Don't dare invest or do contract work or it's $150+ The service is pretty simple to use though. I may try a different one next year.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is the only way to file taxes! Very easy to follow and I like the guidance throughout. It's assuring to know you can chat with an agent if necessary.
Date published: 2022-03-30
Rated 4 out of 5 by from Great as always, but this year a little squirrely? I found that this year's version jumped around skipping items from sections, to the point where I had to go back and re-visit them manually. I never had that happened before. I also miss the first couple of screens where it asked about important life events...
Date published: 2022-03-30
Rated 5 out of 5 by from Easy To Use, Stress Free Easy To Use, Stress Free Didnt have any problems at all
Date published: 2022-03-30
Rated 5 out of 5 by from Great service Gene was very great! He definitely knows his stuff!
Date published: 2022-03-30
Rated 5 out of 5 by from Love using TurboTax Have used TurboTax for many years, and love using it. Very convenient, asks me every question that is needed in order to complete information. Like that can easily import data from investment companies. Able to review and change information as required. Believe that calculations are complete and correct.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is awesome! I love Turbo Tax. All the information I need is here.
Date published: 2022-03-30
Rated 2 out of 5 by from Too much hassle Way too much extra mess — charges for stuff when it was supposed to be free. Using a different company next year
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 Turbo Tax Premier Submitting taxes was straight forward but not free to file as promised.
Date published: 2022-03-30
Rated 5 out of 5 by from I am so happy with Turbo Tax! Doing taxes for me is like digging ditches in the 100 degree Tucson summer...awful. During my filing, I had 3 people to help me with different things. They were all great, so patient, so knowledgeable, so kind. I will definitely do this again!
Date published: 2022-03-30
Rated 3 out of 5 by from Sketchy advertisements They endlessly say how "free, free free free" their service is but it's only free to people that only had a normal job with a w-2. Don't dare invest or do contract work or it's $150+ The service is pretty simple to use though. I may try a different one next year.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is the only way to file taxes! Very easy to follow and I like the guidance throughout. It's assuring to know you can chat with an agent if necessary.
Date published: 2022-03-30
Rated 4 out of 5 by from Great as always, but this year a little squirrely? I found that this year's version jumped around skipping items from sections, to the point where I had to go back and re-visit them manually. I never had that happened before. I also miss the first couple of screens where it asked about important life events...
Date published: 2022-03-30
Rated 5 out of 5 by from Easy To Use, Stress Free Easy To Use, Stress Free Didnt have any problems at all
Date published: 2022-03-30
Rated 5 out of 5 by from Great service Gene was very great! He definitely knows his stuff!
Date published: 2022-03-30
Rated 5 out of 5 by from Love using TurboTax Have used TurboTax for many years, and love using it. Very convenient, asks me every question that is needed in order to complete information. Like that can easily import data from investment companies. Able to review and change information as required. Believe that calculations are complete and correct.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is awesome! I love Turbo Tax. All the information I need is here.
Date published: 2022-03-30
Rated 2 out of 5 by from Too much hassle Way too much extra mess — charges for stuff when it was supposed to be free. Using a different company next year
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11740