TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from many holes in my files this year. Lots of trouble with out clear explanations of how to fix it without purchasing additional help. 6 years of doing this with no issues but not the case this year. Next year Ill pay some one to take care of this.
Date published: 2021-02-19
Rated 4 out of 5 by from Convinient and good record keeping Easy to follow. Good documentation. My Fed and state were on Pending Status for a long time without much communcation from Turbo Tax. It appears that the return was rejected because of software issues but Turbo Tax was silent until the last minute and made me wander and worry. I can use a better communication
Date published: 2021-02-19
Rated 5 out of 5 by from Consistent I've been happy with Turbotax going on 7-8 years now.
Date published: 2021-02-19
Rated 5 out of 5 by from amazing help I had questions about the energy tax credit and the CSR stayed on the line with me until we figured it out.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome software I have used this service now for 4 years and have found it to be the only way to do taxes. Why I didn't use it before, blows my mind. I even had email from TurboTax telling me they messed up and needed to give me more tax write offs. This is unbelievable, best system ever. Get the Audit guard its so worth it..piece of mind..
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax 5 years I have been with Turbo Tax and I have done my tax's in one night.
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME Easy to use, accurate. Have used Turbotax several years and will continue to.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is very efficient & reliable I needed no assistance as everything was self-explanatory.
Date published: 2021-02-19
Rated 4 out of 5 by from turbotax is good It was fine, but could not get a live person quickly
Date published: 2021-02-19
Rated 5 out of 5 by from Loyal customer I've used turbo tax for years now and recommend to everyone! simpler then ever with e-file service, live chat help and Audit defense
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11631
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from many holes in my files this year. Lots of trouble with out clear explanations of how to fix it without purchasing additional help. 6 years of doing this with no issues but not the case this year. Next year Ill pay some one to take care of this.
Date published: 2021-02-19
Rated 4 out of 5 by from Convinient and good record keeping Easy to follow. Good documentation. My Fed and state were on Pending Status for a long time without much communcation from Turbo Tax. It appears that the return was rejected because of software issues but Turbo Tax was silent until the last minute and made me wander and worry. I can use a better communication
Date published: 2021-02-19
Rated 5 out of 5 by from Consistent I've been happy with Turbotax going on 7-8 years now.
Date published: 2021-02-19
Rated 5 out of 5 by from amazing help I had questions about the energy tax credit and the CSR stayed on the line with me until we figured it out.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome software I have used this service now for 4 years and have found it to be the only way to do taxes. Why I didn't use it before, blows my mind. I even had email from TurboTax telling me they messed up and needed to give me more tax write offs. This is unbelievable, best system ever. Get the Audit guard its so worth it..piece of mind..
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax 5 years I have been with Turbo Tax and I have done my tax's in one night.
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME Easy to use, accurate. Have used Turbotax several years and will continue to.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is very efficient & reliable I needed no assistance as everything was self-explanatory.
Date published: 2021-02-19
Rated 4 out of 5 by from turbotax is good It was fine, but could not get a live person quickly
Date published: 2021-02-19
Rated 5 out of 5 by from Loyal customer I've used turbo tax for years now and recommend to everyone! simpler then ever with e-file service, live chat help and Audit defense
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11631