TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is the best tax return platform out there I have used Turbotax every year to file my return for over 10 years. It is very user friendly. Highly recommend.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is great! Very self explanatory and easy to use. Will continue to use l.
Date published: 2022-02-16
Rated 2 out of 5 by from This year TurboTax was terrible At one point I got caught in an endless loop and had to call your 800 number for assistance. The assistance was to forget it and go to the next step. Although I had just completed a review of my taxes with no errors, when I was ready to efile, I could not because my forms contained 6 errors. I had to correct one error, review, then correct the next error, review and so on. I've been using Turbo Tax since the 1990s and this is the first time I've had a serious issue with it. My taxes took twice as long to prepare because of the program problems. I do two tax forms every year and this was the first time I efiled both of them. Although your program does not mention the efile fee for the second filing until you are in the middle of it, I knew from talking to other people the $20 fee would eventually show up. I did not expect a further $40 refund processing fee to be added on to the second efiling and I object to that one. These fees, essentially, doubled the cost of using TurboTax. My brother used TurboTax for the first time this year, I had to walk his through it even though he is very smart and an IT systems support guy for years; he had one foreign investment and, as happened to me every year until I sold my foreign investments, he has not been able to work around the misprogramming for Form 1116 support. I will not be recommending TurboTax to others again.
Date published: 2022-02-16
Rated 5 out of 5 by from Definitely the easiest way to file. You were great and you even helped when I needed you.
Date published: 2022-02-16
Rated 5 out of 5 by from nice and faster i loving it .id used for a long time ago s too easy to filed your taxes
Date published: 2022-02-16
Rated 5 out of 5 by from Perfect for us! Our life is not as complicated as once was with expenses and medical costs. It's nice not having to work with an accountant each year, scheduling appointments, and being able to find quiet time with my EOY statements and plug in the figures and having your help when I need to ask questions. A true confidence building experience.
Date published: 2022-02-16
Rated 5 out of 5 by from Always easy to use. User friendly. So stress when doing my taxes. All had to do is click on what does this mean and gave easy answers.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome product All went smooth. Easy to use except importing information.
Date published: 2022-02-16
Rated 5 out of 5 by from Wonderful experience! Easy to use for anyone in need of tax help. I recommend this to all my friends and family.
Date published: 2022-02-16
Rated 5 out of 5 by from Very Easy to follow and use. I felt like I was walked through the process very easily and was also encouraged during the process. I like the format used as well!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11627
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is the best tax return platform out there I have used Turbotax every year to file my return for over 10 years. It is very user friendly. Highly recommend.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is great! Very self explanatory and easy to use. Will continue to use l.
Date published: 2022-02-16
Rated 2 out of 5 by from This year TurboTax was terrible At one point I got caught in an endless loop and had to call your 800 number for assistance. The assistance was to forget it and go to the next step. Although I had just completed a review of my taxes with no errors, when I was ready to efile, I could not because my forms contained 6 errors. I had to correct one error, review, then correct the next error, review and so on. I've been using Turbo Tax since the 1990s and this is the first time I've had a serious issue with it. My taxes took twice as long to prepare because of the program problems. I do two tax forms every year and this was the first time I efiled both of them. Although your program does not mention the efile fee for the second filing until you are in the middle of it, I knew from talking to other people the $20 fee would eventually show up. I did not expect a further $40 refund processing fee to be added on to the second efiling and I object to that one. These fees, essentially, doubled the cost of using TurboTax. My brother used TurboTax for the first time this year, I had to walk his through it even though he is very smart and an IT systems support guy for years; he had one foreign investment and, as happened to me every year until I sold my foreign investments, he has not been able to work around the misprogramming for Form 1116 support. I will not be recommending TurboTax to others again.
Date published: 2022-02-16
Rated 5 out of 5 by from Definitely the easiest way to file. You were great and you even helped when I needed you.
Date published: 2022-02-16
Rated 5 out of 5 by from nice and faster i loving it .id used for a long time ago s too easy to filed your taxes
Date published: 2022-02-16
Rated 5 out of 5 by from Perfect for us! Our life is not as complicated as once was with expenses and medical costs. It's nice not having to work with an accountant each year, scheduling appointments, and being able to find quiet time with my EOY statements and plug in the figures and having your help when I need to ask questions. A true confidence building experience.
Date published: 2022-02-16
Rated 5 out of 5 by from Always easy to use. User friendly. So stress when doing my taxes. All had to do is click on what does this mean and gave easy answers.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome product All went smooth. Easy to use except importing information.
Date published: 2022-02-16
Rated 5 out of 5 by from Wonderful experience! Easy to use for anyone in need of tax help. I recommend this to all my friends and family.
Date published: 2022-02-16
Rated 5 out of 5 by from Very Easy to follow and use. I felt like I was walked through the process very easily and was also encouraged during the process. I like the format used as well!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11627