TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very quick, very effective. The TurboTax experience is an easy, pleasant experience that I've trusted every year. The only thing that needs improvement is the mobile app.
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing! Second year using TurboTax and just love it. Easy and fast.
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax is great It is fast and helpful. It made doing my taxes stress free. I will return next year to use turbo again.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome It's great easy to use. Simple process and quick to do.
Date published: 2022-02-24
Rated 5 out of 5 by from easier every year Been using Turbo Tax programs for over 30 years! i have spread the word to people using H & R Block on how easy Turbo Tax was and won several over who got their taxes messed up by H & R Block.
Date published: 2022-02-24
Rated 5 out of 5 by from Quick and Easy to use! Absolute pleasure to use. Easy step by step instructions, and well created to help people who are not computer savvy.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome!!!! Awesome customer service online service was user friendly
Date published: 2022-02-24
Rated 5 out of 5 by from Love me some TurboTax!!! I have used TurboTax for the last 5 years and the process could not be any more simple. Step by step walkthroughs and thorough explanations on every section make it so my 5 year old could probably do my taxes. Highly recommend their services!!!
Date published: 2022-02-24
Rated 4 out of 5 by from Still complicate TurboTax is good, but still make me crazy. Probably let me pay something I don't need it. Hope all payments could be processed at the end, so that I would know the total expense. I think I have paid more that what I expected.
Date published: 2022-02-24
Rated 3 out of 5 by from Ask for 1095-A even if you are on Medicare. I learned that neither my Senior Advantage nor Medicare is required to send me a 1095. Do you know how hard it is to find something that doesn't exist. TurboTax knows how old I am and should have asked if I have signed up for Medicare and save me trouble of looking for a 1095. Also while inputting my credit card information so they could bill me $20 to e-file my state return, the "Continue" button was hidden under my task bar. Their help desk charges a dollar for help. It upset me off that I have to pay a dollar so TurboTax could collect twenty dollars. In this review, on life changes, add "Signed up for Medicare"
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very quick, very effective. The TurboTax experience is an easy, pleasant experience that I've trusted every year. The only thing that needs improvement is the mobile app.
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing! Second year using TurboTax and just love it. Easy and fast.
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax is great It is fast and helpful. It made doing my taxes stress free. I will return next year to use turbo again.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome It's great easy to use. Simple process and quick to do.
Date published: 2022-02-24
Rated 5 out of 5 by from easier every year Been using Turbo Tax programs for over 30 years! i have spread the word to people using H & R Block on how easy Turbo Tax was and won several over who got their taxes messed up by H & R Block.
Date published: 2022-02-24
Rated 5 out of 5 by from Quick and Easy to use! Absolute pleasure to use. Easy step by step instructions, and well created to help people who are not computer savvy.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome!!!! Awesome customer service online service was user friendly
Date published: 2022-02-24
Rated 5 out of 5 by from Love me some TurboTax!!! I have used TurboTax for the last 5 years and the process could not be any more simple. Step by step walkthroughs and thorough explanations on every section make it so my 5 year old could probably do my taxes. Highly recommend their services!!!
Date published: 2022-02-24
Rated 4 out of 5 by from Still complicate TurboTax is good, but still make me crazy. Probably let me pay something I don't need it. Hope all payments could be processed at the end, so that I would know the total expense. I think I have paid more that what I expected.
Date published: 2022-02-24
Rated 3 out of 5 by from Ask for 1095-A even if you are on Medicare. I learned that neither my Senior Advantage nor Medicare is required to send me a 1095. Do you know how hard it is to find something that doesn't exist. TurboTax knows how old I am and should have asked if I have signed up for Medicare and save me trouble of looking for a 1095. Also while inputting my credit card information so they could bill me $20 to e-file my state return, the "Continue" button was hidden under my task bar. Their help desk charges a dollar for help. It upset me off that I have to pay a dollar so TurboTax could collect twenty dollars. In this review, on life changes, add "Signed up for Medicare"
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11607