TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 3 out of 5 by
Mad Joe from
turbo tax need get there it together
They filed my state and rejected it because there software was not upgraded. Now I got wait longer to get my return. All they said was sorry are fault. Give me a discount, sorry dont to nothing for me.
Date published: 2021-02-19
Rated 2 out of 5 by
TurboTaxSucks12 from
Their software caused me a rejected return!
I fieled CA State Return, it just sat there pending for days, TurboTax kept telling me it was a State issue. The State told me that it was not. After a week TurboTax said it was a software issue of theirs. The took my money, had bad software and did not make it right with the customer.
Date published: 2021-02-19
Rated 5 out of 5 by
Mike Robes from
Easy and fast process!
Been using for few years now and I really like all the tips along the way to look for additional deductions and make sure all the proper items are entered
Date published: 2021-02-19
Rated 3 out of 5 by
Ballen93 from
TurboTax was easy
It was very easy to use but would not let me continue if I did not buy the upgraded version
Date published: 2021-02-19
Rated 5 out of 5 by
JayJ01 from
TurboTax is Awesome
User friendly and easy to navigate through the system
Date published: 2021-02-19
Rated 2 out of 5 by
CRA1227 from
Its Okay, Too Many Ads, Too Many Bugs
I've been a loyal TT customer for a few years but the repeated prompting for upgrades is getting to be pretty annoying, especially when I'm already using the Deluxe or Premier tiers. Additionally, the software package this year is buggier than in recent years. I went through both federal and state returns, paid, and was told everything was ready to go only for the e-file to come back with an error about available forms. After a huge Easter egg hunt, I started the state over and it prompted me to pay again... TT only charged me for the federal the first time around - hence why the e-file didn't go through - but for some reason it took me going through the state return all over again for it to realize? Not only did it charge me separately, which is weird enough, but the software seemingly had no checks to identify this as an issue when it came time to file... I had to figure it out myself. I'm an engineer by trade, but I get paid to troubleshoot things, I shouldn't have to troubleshoot things for which I've paid.
Date published: 2021-02-19
Rated 5 out of 5 by
JulRob from
I rely on Turbotax!
I have been using TurboTax for years. I love using them to do my own taxes. They are helpful and make it easy! I love the fact my information is saved from year to year. They flag errors and the system is not only helpful but extremely user friendly! There's just no other way!
Date published: 2021-02-19
Rated 5 out of 5 by
Bryan2010 from
Great software!
Easy to use, quick to process and great service fee!
Date published: 2021-02-19
Rated 5 out of 5 by
DeeKInOz from
So easy
I have used turbo tax for several years. Very simple and quick. I always get my return within a few weeks.
Date published: 2021-02-19
Rated 5 out of 5 by
nlc56 from
Great product
Turbotax is a great tool for folks who want to manage their own tax return on their time table. It's easy to follow step by step instructions.
All TurboTax® Offerings Reviews - Page 11587
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Mad Joe from
turbo tax need get there it together
They filed my state and rejected it because there software was not upgraded. Now I got wait longer to get my return. All they said was sorry are fault. Give me a discount, sorry dont to nothing for me.
Date published: 2021-02-19
Rated 2 out of 5 by
TurboTaxSucks12 from
Their software caused me a rejected return!
I fieled CA State Return, it just sat there pending for days, TurboTax kept telling me it was a State issue. The State told me that it was not. After a week TurboTax said it was a software issue of theirs. The took my money, had bad software and did not make it right with the customer.
Date published: 2021-02-19
Rated 5 out of 5 by
Mike Robes from
Easy and fast process!
Been using for few years now and I really like all the tips along the way to look for additional deductions and make sure all the proper items are entered
Date published: 2021-02-19
Rated 3 out of 5 by
Ballen93 from
TurboTax was easy
It was very easy to use but would not let me continue if I did not buy the upgraded version
Date published: 2021-02-19
Rated 5 out of 5 by
JayJ01 from
TurboTax is Awesome
User friendly and easy to navigate through the system
Date published: 2021-02-19
Rated 2 out of 5 by
CRA1227 from
Its Okay, Too Many Ads, Too Many Bugs
I've been a loyal TT customer for a few years but the repeated prompting for upgrades is getting to be pretty annoying, especially when I'm already using the Deluxe or Premier tiers. Additionally, the software package this year is buggier than in recent years. I went through both federal and state returns, paid, and was told everything was ready to go only for the e-file to come back with an error about available forms. After a huge Easter egg hunt, I started the state over and it prompted me to pay again... TT only charged me for the federal the first time around - hence why the e-file didn't go through - but for some reason it took me going through the state return all over again for it to realize? Not only did it charge me separately, which is weird enough, but the software seemingly had no checks to identify this as an issue when it came time to file... I had to figure it out myself. I'm an engineer by trade, but I get paid to troubleshoot things, I shouldn't have to troubleshoot things for which I've paid.
Date published: 2021-02-19
Rated 5 out of 5 by
JulRob from
I rely on Turbotax!
I have been using TurboTax for years. I love using them to do my own taxes. They are helpful and make it easy! I love the fact my information is saved from year to year. They flag errors and the system is not only helpful but extremely user friendly! There's just no other way!
Date published: 2021-02-19
Rated 5 out of 5 by
Bryan2010 from
Great software!
Easy to use, quick to process and great service fee!
Date published: 2021-02-19
Rated 5 out of 5 by
DeeKInOz from
So easy
I have used turbo tax for several years. Very simple and quick. I always get my return within a few weeks.
Date published: 2021-02-19
Rated 5 out of 5 by
nlc56 from
Great product
Turbotax is a great tool for folks who want to manage their own tax return on their time table. It's easy to follow step by step instructions.
All TurboTax® Offerings Reviews - Page 11587
Date published: 2021-02-19