TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Good, not great Purchased CD/DVD version, installed activated & used without issue until I went to file. Then demanded I activate again, no known reason why. Also often asked for information it already had. An example, I put in my bank info for Federal return, a couple clicks later, had to put in the same info for state. Why not a check box to use the same as Federal.
Date published: 2021-05-15
Rated 5 out of 5 by from I like Turbo Tax Every step is thorough and allows even the most tax-challenged individual to file their taxes at a reasonable cost.
Date published: 2021-05-15
Rated 3 out of 5 by from Decent Program - TOO much upselling Worked great as a program. I didn't like the tricky ways they wanted me to spend more money. At $60.00 now it's a stretch to say it's worth it.
Date published: 2021-05-15
Rated 5 out of 5 by from Very straightforward. Simplifies tax preparation Turbo Tax helped simplify my preparation of my Mom's taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Mr Turbo Tax makes it easy! Thank you for looking out for my mistakes and suggesting alternatives!
Date published: 2021-05-15
Rated 4 out of 5 by from Missed a question The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Date published: 2021-05-15
Rated 5 out of 5 by from Best way to file your taxes I was amazed to see the detailed questions from TurboTax to extract from me every eligible deductions can apply to my tax, they are very professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Solid as Always Easy to use, great help database. Also used the live consultant. They were on the phone in 5 minutes and verified my actions quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax was Very Easy to Use I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is NOTHING without an expert to talk to It was a nightmare working with TurboTax without having access to an expert over the phone.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1149
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good, not great Purchased CD/DVD version, installed activated & used without issue until I went to file. Then demanded I activate again, no known reason why. Also often asked for information it already had. An example, I put in my bank info for Federal return, a couple clicks later, had to put in the same info for state. Why not a check box to use the same as Federal.
Date published: 2021-05-15
Rated 5 out of 5 by from I like Turbo Tax Every step is thorough and allows even the most tax-challenged individual to file their taxes at a reasonable cost.
Date published: 2021-05-15
Rated 3 out of 5 by from Decent Program - TOO much upselling Worked great as a program. I didn't like the tricky ways they wanted me to spend more money. At $60.00 now it's a stretch to say it's worth it.
Date published: 2021-05-15
Rated 5 out of 5 by from Very straightforward. Simplifies tax preparation Turbo Tax helped simplify my preparation of my Mom's taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Mr Turbo Tax makes it easy! Thank you for looking out for my mistakes and suggesting alternatives!
Date published: 2021-05-15
Rated 4 out of 5 by from Missed a question The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Date published: 2021-05-15
Rated 5 out of 5 by from Best way to file your taxes I was amazed to see the detailed questions from TurboTax to extract from me every eligible deductions can apply to my tax, they are very professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Solid as Always Easy to use, great help database. Also used the live consultant. They were on the phone in 5 minutes and verified my actions quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax was Very Easy to Use I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is NOTHING without an expert to talk to It was a nightmare working with TurboTax without having access to an expert over the phone.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1149