TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Taxes needed reviewed! Turbotax was awesome! Tyree, from California was a huge help to me! I was thankful for the time he took to help!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax is amazing Turbotax is very easy to use. I like how easy it is to use
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is very easy to use Yes she was very kind and helpful .. I am having a problem with the AGI and she gave me some ideas to try
Date published: 2023-02-21
Rated 5 out of 5 by from 2023 return easy to use, with helpful guidance. Completed basic return very fast.
Date published: 2023-02-21
Rated 4 out of 5 by from Fees are way to high The processing fees and other fees are high . CS never available to talk person to person
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is the WAY to GO! I have used Turbo Tax for several years and have found it easier to use each year. The steps are easy to follow and if you have questions, you can ask and ask for clarification. There is also the option to ask a live person. I used this feature first with a question and it could not have been easier. I also started and came back days later and it was all there waiting for me where I left off. The filling in on the part of Turbo Tax is awesome, what else can I say.... easy to use, helpful and informative. I've tried other services and continue to come back.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Easy to use, I’ve been using for three years, will be using again next year!
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax 2022 I've used TurboTax for a number of years and usually find it easy to work with, though there are some things that come up in the "review" process that ask for information that I do not always find clearly defined and/or easy to find on the various tax documents that are provided to me by financial institutions. Generally satisfied with the product and will continue to use it for processing my personal returns for the foreseeable future. I have a professional prepare the return for an inherited life insurance trust, as I don't feel ready to take on that particular task.
Date published: 2023-02-21
Rated 3 out of 5 by from great help when needed, fees not clear. I was having an issue with the HSA so I did the assistance for $89. She did a great job and got me back on track. when I got to the end, I found out the $89 was just for the federal and there was another $49 added for state, which I didn't need any help on. when I chose to take the fee out of my refund, there was another $39 fee to do that. the fees were very clear when they are offered.
Date published: 2023-02-21
Rated 5 out of 5 by from 2022 TT download Great never had a problem with and was able to get help as needed
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11471
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes needed reviewed! Turbotax was awesome! Tyree, from California was a huge help to me! I was thankful for the time he took to help!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax is amazing Turbotax is very easy to use. I like how easy it is to use
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is very easy to use Yes she was very kind and helpful .. I am having a problem with the AGI and she gave me some ideas to try
Date published: 2023-02-21
Rated 5 out of 5 by from 2023 return easy to use, with helpful guidance. Completed basic return very fast.
Date published: 2023-02-21
Rated 4 out of 5 by from Fees are way to high The processing fees and other fees are high . CS never available to talk person to person
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is the WAY to GO! I have used Turbo Tax for several years and have found it easier to use each year. The steps are easy to follow and if you have questions, you can ask and ask for clarification. There is also the option to ask a live person. I used this feature first with a question and it could not have been easier. I also started and came back days later and it was all there waiting for me where I left off. The filling in on the part of Turbo Tax is awesome, what else can I say.... easy to use, helpful and informative. I've tried other services and continue to come back.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Easy to use, I’ve been using for three years, will be using again next year!
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax 2022 I've used TurboTax for a number of years and usually find it easy to work with, though there are some things that come up in the "review" process that ask for information that I do not always find clearly defined and/or easy to find on the various tax documents that are provided to me by financial institutions. Generally satisfied with the product and will continue to use it for processing my personal returns for the foreseeable future. I have a professional prepare the return for an inherited life insurance trust, as I don't feel ready to take on that particular task.
Date published: 2023-02-21
Rated 3 out of 5 by from great help when needed, fees not clear. I was having an issue with the HSA so I did the assistance for $89. She did a great job and got me back on track. when I got to the end, I found out the $89 was just for the federal and there was another $49 added for state, which I didn't need any help on. when I chose to take the fee out of my refund, there was another $39 fee to do that. the fees were very clear when they are offered.
Date published: 2023-02-21
Rated 5 out of 5 by from 2022 TT download Great never had a problem with and was able to get help as needed
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11471